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- Tasks: Design and manage collaboration systems to enhance communication across the organisation.
- Company: Join a dynamic team in a hybrid role based in London, focused on innovation.
- Benefits: Enjoy flexible working options and opportunities for professional growth.
- Why this job: Be part of a culture that values collaboration and continuous improvement in tech.
- Qualifications: Strong knowledge of Microsoft 365 and experience with IT project management required.
- Other info: Ideal for tech-savvy individuals eager to make an impact in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
The IT Collaboration Engineer is responsible for designing, implementing, and maintaining collaboration and communication systems within the organisation. This role ensures that employees can effectively communicate and collaborate across various platforms, fostering a productive and seamless work environment. The IT Collaboration Engineer will work closely with cross-functional teams to deploy and optimise tools that support messaging, video conferencing, file sharing, and other collaborative functions. Their goal is to enhance the efficiency of communication and collaboration processes, ensuring the organisation remains agile, connected, and competitive.
Key Responsibilities
- Design, deploy, and manage M365 tenants and O365 applications such as Microsoft Teams, SharePoint, Exchange, and PowerPlatform Apps.
- Manage and maintain Microsoft Azure and Entra ID.
- Manage and maintain Active Directory Domain Services across subsidiaries.
- Troubleshoot issues and raise changes to resolve problems or improve the operational performance of related systems.
- Ensure seamless integration between collaboration platforms and other IT systems.
- Monitor system performance and implement improvements to ensure high availability and reliability.
- Ensure compliance with data protection regulations and company policies.
- Collaborate with stakeholders to define project scope, objectives, and deliverables.
- Automate routine processes to improve efficiency and reduce manual workloads.
- Propose and implement best practices to continuously improve the organisation’s communication infrastructure.
- Generate reports on system usage, performance, and incidents to inform decision-making.
- Support cross-functional initiatives that require seamless communication and collaboration.
Skills, Experience & Qualifications Required – Essential
- Strong knowledge of collaboration platforms such as Microsoft 365 including but not limited to Microsoft Teams, SharePoint, Exchange, Power Platform Apps.
- Experience with Unified Communications systems, including VoIP, video conferencing, and messaging platforms.
- Working with scripting and automation tools (e.g. PowerShell).
- Expertise with Windows desktop and server environments.
- Experience with managing and maintaining Active Directory, DNS, DHCP, and other network services.
- Knowledge of data protection regulations (e.g. GDPR) and industry compliance standards.
- Strong analytical skills to diagnose and resolve issues with collaboration systems.
- Ability to manage and mitigate risks associated with system downtime or data breaches.
- Experience managing IT projects, including planning, execution, and monitoring.
Skills, Experience & Qualifications Required – Desirable
- ITIL Foundation.
- Experience administrating at a global level (Azure / EntraID).
- Experience administrating at domain admin level (Active Directory).
- Experience with other cloud platforms like AWS and Google Cloud is advantageous.
Contact Detail:
BPP Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Collaboration Engineer
✨Tip Number 1
Familiarise yourself with Microsoft 365 and its collaboration tools. Since the role heavily involves platforms like Teams, SharePoint, and Exchange, having hands-on experience or certifications in these areas can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the IT collaboration space. Attend industry meetups or webinars to connect with others who work with similar technologies. This can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Stay updated on the latest trends in collaboration technology. Follow relevant blogs, podcasts, or forums to understand emerging tools and best practices. This knowledge can be beneficial during interviews when discussing how to enhance communication systems.
✨Tip Number 4
Prepare to discuss your experience with troubleshooting and system performance monitoring. Be ready to share specific examples of how you've resolved issues or improved collaboration processes in previous roles, as this will demonstrate your practical skills.
We think you need these skills to ace IT Collaboration Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with collaboration platforms like Microsoft 365, as well as any specific projects you've managed. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, explain why you're passionate about enhancing communication systems. Mention specific tools and technologies you’ve worked with, and how they relate to the responsibilities of the IT Collaboration Engineer position.
Showcase Your Technical Skills: Clearly outline your technical skills related to M365, Azure, and Active Directory in your application. Provide examples of how you've used scripting and automation tools to improve efficiency in previous roles.
Highlight Compliance Knowledge: Since knowledge of data protection regulations is essential, include any relevant experience you have with GDPR or other compliance standards. This will show that you understand the importance of security in collaboration systems.
How to prepare for a job interview at BPP Holdings
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Microsoft 365, including Teams and SharePoint. Highlight specific projects where you designed or implemented collaboration systems, as this will demonstrate your hands-on expertise.
✨Understand the Company’s Collaboration Needs
Research the organisation's current collaboration tools and any recent changes they may have made. This knowledge will allow you to tailor your responses and suggest improvements based on their existing infrastructure.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific challenges, such as troubleshooting a system outage or integrating new tools. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Demonstrate Your Project Management Experience
Since managing IT projects is a key responsibility, be ready to discuss your project management experience. Talk about how you've planned, executed, and monitored projects, and how you ensured stakeholder communication throughout.
