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- Tasks: Design and manage collaboration systems to enhance communication across the organisation.
- Company: Join a dynamic team in a hybrid work environment based in London.
- Benefits: Enjoy flexible working options, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a forward-thinking company that values innovation and teamwork.
- Qualifications: Strong knowledge of Microsoft 365 and experience with IT project management required.
- Other info: Ideal for tech-savvy individuals looking to make an impact in a collaborative role.
The predicted salary is between 36000 - 60000 £ per year.
The IT Collaboration Engineer is responsible for designing, implementing, and maintaining collaboration and communication systems within the organisation. This role ensures that employees can effectively communicate and collaborate across various platforms, fostering a productive and seamless work environment. The IT Collaboration Engineer will work closely with cross-functional teams to deploy and optimise tools that support messaging, video conferencing, file sharing, and other collaborative functions. Their goal is to enhance the efficiency of communication and collaboration processes, ensuring the organisation remains agile, connected, and competitive.
Key Responsibilities
- Design, deploy, and manage M365 tenants and O365 applications such as Microsoft Teams, SharePoint, Exchange, and PowerPlatform Apps.
- Manage and maintain Microsoft Azure and Entra ID.
- Manage and maintain Active Directory Domain Services across subsidiaries.
- Troubleshoot issues and raise changes to resolve problems or improve the operational performance of related systems.
- Ensure seamless integration between collaboration platforms and other IT systems.
- Monitor system performance and implement improvements to ensure high availability and reliability.
- Ensure compliance with data protection regulations and company policies.
- Collaborate with stakeholders to define project scope, objectives, and deliverables.
- Automate routine processes to improve efficiency and reduce manual workloads.
- Propose and implement best practices to continuously improve the organisation’s communication infrastructure.
- Generate reports on system usage, performance, and incidents to inform decision-making.
- Support cross-functional initiatives that require seamless communication and collaboration.
Skills, Experience & Qualifications Required – Essential
- Strong knowledge of collaboration platforms such as Microsoft 365 including but not limited to Microsoft Teams, SharePoint, Exchange, Power Platform Apps.
- Experience with Unified Communications systems, including VoIP, video conferencing, and messaging platforms.
- Working with scripting and automation tools (e.g. PowerShell).
- Expertise with Windows desktop and server environments.
- Experience with managing and maintaining Active Directory, DNS, DHCP, and other network services.
- Knowledge of data protection regulations (e.g. GDPR) and industry compliance standards.
- Strong analytical skills to diagnose and resolve issues with collaboration systems.
- Ability to manage and mitigate risks associated with system downtime or data breaches.
- Experience managing IT projects, including planning, execution, and monitoring.
Skills, Experience & Qualifications Required – Desirable
- ITIL Foundation.
- Experience administrating at a global level (Azure / EntraID).
- Experience administrating at domain admin level (Active Directory).
- Experience with other cloud platforms like AWS and Google Cloud is advantageous.
IT Collaboration Engineer employer: BPP Holdings
Contact Detail:
BPP Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Collaboration Engineer
✨Tip Number 1
Familiarise yourself with Microsoft 365 and its collaboration tools. Since the role heavily involves platforms like Teams, SharePoint, and Exchange, having hands-on experience or certifications in these areas can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the IT collaboration space. Attend industry meetups or webinars to connect with others who work with similar technologies. This can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Stay updated on the latest trends and best practices in collaboration technology. Follow relevant blogs, podcasts, or forums to understand what’s new in the field, which can help you during interviews when discussing innovative solutions.
✨Tip Number 4
Prepare to discuss your experience with troubleshooting and optimising collaboration systems. Be ready to share specific examples of how you've improved communication processes in previous roles, as this will demonstrate your practical knowledge and problem-solving skills.
We think you need these skills to ace IT Collaboration Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with collaboration platforms like Microsoft 365, as well as your skills in managing Active Directory and Azure. Use specific examples to demonstrate your expertise in these areas.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about the role of IT Collaboration Engineer. Mention your experience with tools like Microsoft Teams and SharePoint, and how you can contribute to enhancing communication within the organisation.
Showcase Your Technical Skills: Include a section in your application that lists your technical skills, particularly those related to scripting and automation tools like PowerShell. This will help demonstrate your ability to automate processes and improve efficiency.
Highlight Project Management Experience: If you have experience managing IT projects, be sure to include this in your application. Detail your role in planning, execution, and monitoring, as this is crucial for the position and shows your capability to handle responsibilities effectively.
How to prepare for a job interview at BPP Holdings
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Microsoft 365, including Teams and SharePoint. Highlight specific projects where you designed or implemented collaboration systems, as this will demonstrate your hands-on expertise.
✨Understand the Role's Responsibilities
Familiarise yourself with the key responsibilities of the IT Collaboration Engineer. Be ready to explain how you would approach tasks like managing Active Directory or troubleshooting system issues, showcasing your problem-solving skills.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-world challenges. Think of examples where you improved communication processes or automated routine tasks, and be ready to discuss the outcomes.
✨Demonstrate Your Collaborative Spirit
Since the role involves working closely with cross-functional teams, share experiences that highlight your teamwork and communication skills. Discuss how you’ve successfully collaborated on projects to achieve common goals.
