Inbound Appointment Setter

Garolla is dedicated to transforming garages with our high-quality, made-to-measure garage doors. We believe in a straightforward, honest process from start to finish, with local engineers and a dedicated customer service team. Our doors are manufactured in our UK factory and installed directly by us, leading to the highest number of recommendations on Trust Pilot and Check-A-Trade. A Garolla garage door can enhance your property and improve your daily living experience.

Position Overview:

Our appointment-setting team is dedicated to scheduling appointments for our network of Garage Door installers across the UK and the Republic of Ireland.

Key Points:

• No cold calling!
• Engage with warm leads who have already shown interest.
• Make a positive impact on every potential customer.

Responsibilities:

• Manage a high volume of incoming leads from prospective customers.
• Ensure each customer has a positive experience with Garolla.
• Clearly explain Garolla products and services when setting appointments.
• Maintain a pleasant disposition with each customer.
• Take the initiative to learn about the company and grow within the role.
• Utilise our in-house CRM and quotation system.

Job Skill Sets:

• Experience and willingness to work in a team environment.
• Excellent organizational skills.
• Ability to multitask.
• Previous experience in a similar role is preferred but not essential.
• Must be computer literate or have the ability to learn.

What Garolla Offers:

• Full Time and Part Time Roles Available.
• 37.5 hours per week Full Time (opportunity for overtime).
• Basic Salary £22,500.00 (with uncapped commission).
• 20 Hours Per week Part Time (Monday to Friday 10am – 2pm).
• Basic Salary £22,500.00 Pro Rata (with uncapped commission).
• On-site parking.
• Work Uniform.
• Dress-down Fridays.
• Modern and Vibrant New Office.
• Opportunities for Development.

Additional Benefits:

• Commission pay.
• Company pension.
• Free parking.
• Referral programme.

Schedule:

• Day shift.

If you’re interested in applying for this role, please attach an up-to-date CV to your application.

Job Type:

Full-time

Pay:

£22,500.00 per year

Seniority level:

Entry level

Employment type:

Full-time

Industries:

Manufacturing

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