The Integrated Logistic Support (ILS) team in Safran Electrical & Power works across all
Programmes to ensure we offer complete support and service solutions to our customers in the
aftermarket, and ensure continued profitability from the parts and services provided. We optimise
elements of the product design to enable the provision of efficient support, and we tailor the
support solution to the customer, the product and the market.
You will contribute to and/or lead ILS work (depending on the size of the work package).
- Starting with customer requirements (technical and commercial) at the bid stage or early
development phases, you will work with the Programme teams to provide all the elements for a
successful Entry Into Service and ongoing support of our new products. Along the way, by
working closely with Engineering and Aftermarket teams, you will influence both the product
design and commercial offering to optimise whole life costs and provide a support solution that fits
in with LPS strategic vision for the aftermarket. - On existing platforms, you will respond to changes, such as upgrades, by ensuring the data and
processes needed for effective support remain relevant and accurate. You will analyse
opportunities to improve services and reduce costs or increase margins and make changes within
the business to achieve the benefits.
In both cases, you will be responsible for:
- Planning and budgeting the required work (typically ranging from £100k to £500k in expenditure
on labour over 12-18 months). - Modelling and presenting the desired outcomes (including financial, typically covering £millions of
aftermarket revenue over 25+ years, although you will be contributing to the model, and not solely
responsible). - Leading project teams of around 1 to 5 people.
- Reviewing the work of others, in cases where the originator is either still developing in certain
areas or is not part of the business unit (e.g. other group companies or external partners). - Working with customers to understand their requirements and future plans, and update them on
progress.
A degree or significant experience in a technical area (aerospace, automotive, rail, production,
utilities – other highly regulated industries considered).
Experience in one or more of the following areas or similar, relevant experience:
- ILS, Product or Customer Support in a technical environment, Maintenance, Fleet Management,
Plant Management, Asset Management (physical, not financial), Support Engineering, a role
involving RAMS activities (Reliability, Availability, Maintainability and Supportability/Safety), New
Product Introduction.
Appreciation of the constraints of working within a regulated industry. As a result you can create
credible, auditable work and are creative in your approach to problem solving.
Essential Skills:
- Understanding of how most of the following elements of ILS are created and used, and ability to
use them as sources of information for decision making and informing others:
- FMECA, RBD and FTA (essential: interpretation, desirable: creation)
- Maintainability Analysis
- Logistic Support Analysis (LSA) / Supportability Analysis
- Whole Life Cost Models
- Repair and overhaul and their documentation in Technical Publications (manuals)
multiple sources and derive the best support solutions in a complex systems environment.
(project management).
based on data and analysis.
Electrical & Power products and systems over their whole lifecycle.
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Contact Detail:
AEROCONTACT Recruiting Team