Service Advisor

Benefits:

• 22 Days Holiday, plus Bank Holidays
• Company Pension
• Life Insurance
• Death in Service
• Employee Car Scheme (after six months of employment)
• Membership to our Brindley Discount Club, save up to £1,000 per year on everyday expenses

Salary: £28,000 – £30,000 OTE per year

Closing Date: 08/07/2025

Job Introduction

Brindley Volvo are currently looking to recruit a full time, Experienced Service Advisor to be based at our busy site on West Street, Wolverhampton. We require a highly customer focused individual, to deliver exceptional service and advice to all our customers. Previous experience in a similar role will be required.

About the Role

• Booking customer vehicles in for maintenance and/or repairs, and liaising with the workshop team to schedule the workload
• Meeting customers on arrival and providing them with a seamless service, from drop off to vehicle handover
• Updating customers with progress on their vehicle, as well as authorising additional work and making follow-up calls
• Liaising with the Workshop to ensure customers\’ vehicles are ready on time

About You

• You will have the passion to deliver an excellent customer experience and the ability to quickly establish and build rapport with our customers
• A well-presented individual with a desire, attitude and character to succeed
• You will have excellent organisational skills and punctuality
• You will have great administrative skills with knowledge of dealer management systems

Why Brindley?

Founded in 1931, Brindley Group stands as one of the largest privately and family-owned motor retailer groups in the Midlands. We employ locally over 300 and we are still growing. The Brindley Group currently represents 9 of the world\’s most prestige vehicle brands; in 13 dealerships across the West Midlands, we provide a fantastic working environment and we are committed to \’Developing Talent\’ and \’Building Careers\’.

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