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- Tasks: Lead and motivate a dynamic Telesales team to achieve sales goals.
- Company: Join a thriving company in Irlam focused on outbound sales excellence.
- Benefits: Enjoy a permanent position with structured hours and a supportive work environment.
- Why this job: This role offers growth opportunities, team leadership experience, and a chance to make an impact.
- Qualifications: Experience in team leadership and outbound sales is essential.
- Other info: Must be present in the office at least 3 days a week.
The predicted salary is between 28800 - 43200 £ per year.
Are you an experienced Team Leader/ Supervisor in outbound sales looking for your next opportunity? Our Client has a requirement for a Sales Team Leader, who will be required to work on a permanent basis in Irlam. Job Role Responsibilities: Interact with and motivate the Desk Sales / Telesales team. Operate call coaching, call listening, second voice closing and sales training. Monitor productivity levels of Desk Sales / Telesales team, reporting daily to the National Desk Based Sales Manager any areas for improvement. Provide reports on coaching of staff on a daily, weekly, and monthly basis on metrics defined by Sales Operations. Managing of lunch & break rota to maintain cover across core business hours 09:00-17:30 Mon-Fri – liaising with National Desk Based Sales Manager to manage FTE resources, holiday cover and expanding FTE coverage from 09:00 to 20:00 Mon-Fri. Maintain management supervision in the sales office during core business hours 09:00-17:30 Mon-Fri. Presence in the office minimum 3 days per week, office duties / rota to be shared with National Desk Based Sales Manager to maintain supervision during core business hours 09:00-17:30 Mon-Fri. Maintain individual performance files for each Desk Sales / Telesales agent with weekly reports on Areas of concern, areas of excellence, additional coaching areas, attitude and stan…
Telesales Team Leader employer: Talascend Careers
Contact Detail:
Talascend Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Team Leader
✨Tip Number 1
Make sure to highlight your leadership experience in outbound sales during your conversations. Share specific examples of how you've motivated and coached teams in the past, as this will resonate well with the hiring managers.
✨Tip Number 2
Familiarize yourself with common sales metrics and reporting practices. Being able to discuss how you’ve monitored productivity levels and provided actionable feedback will demonstrate your capability to manage a telesales team effectively.
✨Tip Number 3
Show your understanding of the importance of maintaining a structured work environment. Discuss how you would manage lunch and break rotas to ensure coverage, which is crucial for maintaining team performance during core business hours.
✨Tip Number 4
Be prepared to talk about your approach to call coaching and training. Sharing your strategies for improving sales techniques and closing deals will highlight your hands-on experience and commitment to team success.
We think you need these skills to ace Telesales Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in outbound sales and team leadership. Use specific examples of how you've motivated teams and improved productivity.
Craft a Compelling Cover Letter: In your cover letter, emphasize your leadership style and how it aligns with the responsibilities outlined in the job description. Mention your experience with call coaching and training.
Showcase Relevant Metrics: When detailing your past roles, include metrics that demonstrate your success in managing sales teams. This could be improvements in sales figures, team performance, or training outcomes.
Prepare for Potential Questions: Think about how you would handle common challenges in a telesales environment. Be ready to discuss your approach to motivating teams and managing performance during interviews.
How to prepare for a job interview at Talascend Careers
✨Show Your Leadership Skills
As a Telesales Team Leader, demonstrating your leadership abilities is crucial. Be prepared to share specific examples of how you've motivated and developed your team in previous roles.
✨Understand Sales Metrics
Familiarize yourself with key sales metrics and reporting methods. During the interview, discuss how you have used data to improve team performance and drive results.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing exercises that simulate coaching or call scenarios. Practice how you would handle various situations, focusing on your coaching techniques and communication style.
✨Discuss Your Availability and Flexibility
Since the role requires presence in the office at least three days a week, be ready to discuss your availability. Highlight your willingness to adapt to the needs of the business and manage schedules effectively.
