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- Tasks: Manage DTC operations, inventory, and digital marketing strategies daily.
- Company: Join a dynamic brand focused on innovative e-commerce solutions.
- Benefits: Enjoy flexible working options and creative corporate perks.
- Why this job: Be part of a vibrant team shaping customer experiences and brand presence.
- Qualifications: Experience in e-commerce and marketing with strong organisational skills required.
- Other info: Opportunity to develop visual assets and engage with customers directly.
The predicted salary is between 28800 - 48000 £ per year.
Objective: Support the brand with the execution of the Direct-To-Consumer and digital marketing monitoring, as well as handle the inventory. This includes the below tasks:
- Maintain accurate levels of stock and samples at all times.
- Management of the brand's stock to fulfil DTC orders and samples for press requests.
- Fulfilment of all DTC orders and PR requests.
- Create press packs and other documents needed.
- Create visual assets for wholesale clients.
- Creation of graphic resources needed for ads campaigns.
- Tracking of performance and communication with the ads agency and reporting internally in a summarised and relevant way.
- Planning and executing our e-mailing strategy: understand what products need to be sold and when; creating the newsletter flows and proposals for approval; sending them to the customer and tracking the result. Reporting on a weekly basis.
- Reviewing DTC results through reports monthly and seasonally, sharing with the team in a clear and concise manner.
- Overseeing customer service requests: returns, exchanges, bespoke and pre-ordered items.
- Overseeing customer experience, proposing ideas to refine our DTC and execute them.
- Development of content and management of the brand’s Instagram presence.
- Creating shipment labels for DTC orders and returns. Ensuring smooth transport.
Who you are:
- Previous experience working in E-commerce and marketing.
- Possess a strong understanding of DTC and e-commerce operations.
- Highly organised with attention to detail and inventory management skills.
- You have a creative eye and experience in developing visual assets for digital platforms.
- You are data-driven and comfortable analysing campaign performance and website metrics.
- Able to create and develop successful e-mail marketing strategies.
- You are a strong communicator with excellent written and verbal skills.
- You are proactive, resourceful, and able to work independently as well as collaboratively within a team.
- Committed to delivering an exceptional customer experience.
DTC and E-commerce Manager employer: LIBEROWE
Contact Detail:
LIBEROWE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DTC and E-commerce Manager
✨Tip Number 1
Familiarise yourself with the latest trends in DTC and e-commerce. Understanding current market dynamics will help you speak confidently about strategies during interviews and demonstrate your passion for the role.
✨Tip Number 2
Showcase your analytical skills by preparing examples of how you've used data to drive decisions in previous roles. Be ready to discuss specific metrics you've tracked and how they influenced your marketing strategies.
✨Tip Number 3
Prepare a portfolio of visual assets you've created for digital platforms. This could include email campaigns, social media graphics, or any other relevant work that highlights your creative eye and technical skills.
✨Tip Number 4
Research StudySmarter's brand and its current DTC strategies. Being knowledgeable about our products and customer experience initiatives will allow you to propose tailored ideas during your interview, showing your commitment to our mission.
We think you need these skills to ace DTC and E-commerce Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in e-commerce and digital marketing. Emphasise your skills in inventory management, customer service, and any previous roles that involved DTC operations.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the brand and the role. Mention specific examples of how you've successfully managed e-commerce projects or campaigns in the past, showcasing your creativity and data-driven approach.
Showcase Your Creative Skills: If you have a portfolio of visual assets or marketing materials you've created, include a link to it in your application. This will demonstrate your creative eye and ability to develop engaging content for digital platforms.
Highlight Communication Skills: Since strong communication is key for this role, provide examples of how you've effectively communicated with teams or clients in previous positions. This could include reporting on campaign performance or collaborating on projects.
How to prepare for a job interview at LIBEROWE
✨Showcase Your E-commerce Knowledge
Make sure to highlight your previous experience in e-commerce and marketing during the interview. Be prepared to discuss specific strategies you've implemented and how they contributed to sales growth or improved customer engagement.
✨Demonstrate Your Organisational Skills
Since the role requires strong inventory management, come equipped with examples of how you've successfully managed stock levels in the past. Discuss any tools or systems you used to maintain accuracy and efficiency.
✨Prepare for Data-Driven Discussions
As a data-driven role, be ready to talk about how you've analysed campaign performance and website metrics. Bring examples of reports you've created and how your insights led to actionable changes in strategy.
✨Creative Visual Assets
Since the position involves creating visual assets, prepare a portfolio or examples of your previous work. Discuss your creative process and how you ensure that your designs align with brand identity and marketing goals.
