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- Tasks: Lead a team, manage branch operations, and inspire exceptional customer service.
- Company: Join Hays Travel, the UK's largest independent travel agency, recognised for its supportive culture.
- Benefits: Enjoy unlimited bonus potential, training opportunities, holiday discounts, and health care plans.
- Why this job: Be part of a passionate team creating memorable holidays while developing your career in travel.
- Qualifications: 2 years of travel sales and supervisory experience, with strong leadership and communication skills.
- Other info: Opportunities available for those new to travel; apply now to start your journey!
The predicted salary is between 36000 - 60000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
If you're passionate about travel, why not come and work at Travel Weekly's Best Agency to Work For 2024?
Full-time Competitive Salary & Unlimited Bonus Potential
At Hays Travel, we put people at the heart of everything we do, including our customers and colleagues. As the UK's largest independent travel agency, we welcome new ideas, foster innovative thinking, and encourage career development. We are passionate about creating memorable holidays and living our SMILE values:
- Supportive
- Motivational
- Innovative
- Loyal
- Excellent
What makes a successful Branch Manager?
- You lead by example with strong leadership skills, experience in team management, coaching, and motivating colleagues.
- You have at least 2 years of travel sales experience and supervisory experience.
- You meet your own sales targets and motivate your team to achieve theirs.
- Exceptional communication and customer service skills are essential.
- You enjoy working with numbers and monitoring sales performance.
- You are enthusiastic, optimistic, and committed to business growth.
- You are interested in developing colleagues' talents to maximize job satisfaction and performance.
Daily responsibilities of a Branch Manager include:
- Being a role model and inspiring leader who meets targets and delivers excellent service.
- Maximizing branch profitability through sales and exceeding targets.
- Managing day-to-day branch operations and foreign exchange services.
- Promoting the branch via social media and local events to attract new customers.
- Supporting team performance and development to ensure productivity and morale.
- Representing the branch in the local community and attending promotional events.
- Participating in recruitment and development of colleagues, including apprentices.
Why work for Hays Travel? We value work-life balance and offer:
- Training and professional development programs
- Promotion and recognition opportunities
- Educational trips and holiday discounts
- Uncapped earning potential
- Health care plans and other benefits
- Recognition schemes and rewards
If you are enthusiastic and passionate about travel, apply now!
Hays Travel is committed to safeguarding all colleagues and conducting DBS checks for relevant roles. You are responsible for maintaining data security and reporting breaches immediately.
Branch Manager - Spalding employer: Hays Travel
Contact Detail:
Hays Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager - Spalding
✨Tip Number 1
Familiarise yourself with Hays Travel's SMILE values: Supportive, Motivational, Innovative, Loyal, and Excellent. During your interactions, whether in interviews or networking, demonstrate how you embody these values in your previous roles.
✨Tip Number 2
Showcase your leadership skills by discussing specific examples of how you've successfully managed a team in the past. Highlight instances where you motivated colleagues to exceed sales targets or improve customer service.
✨Tip Number 3
Engage with local community events or travel-related activities to build connections. This not only shows your commitment to the role but also helps you understand the local market better, which is crucial for a Branch Manager.
✨Tip Number 4
Prepare to discuss your approach to maximising branch profitability. Be ready to share strategies you've implemented in the past that have led to increased sales and improved team performance.
We think you need these skills to ace Branch Manager - Spalding
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your travel sales experience and supervisory skills. Emphasise any leadership roles you've held and specific achievements in sales targets to align with the Branch Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and your commitment to customer service. Mention how your values align with Hays Travel's SMILE values and provide examples of how you've led teams to success.
Highlight Relevant Experience: In your application, clearly outline your experience in team management and coaching. Use specific examples to demonstrate how you've motivated colleagues and improved sales performance in previous roles.
Showcase Community Engagement: Mention any experience you have in promoting services through social media or local events. This will show your ability to attract new customers and represent the branch positively in the community.
How to prepare for a job interview at Hays Travel
✨Show Your Leadership Skills
As a Branch Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led a team in the past, focusing on your coaching and motivational skills.
✨Know Your Numbers
Since the role involves monitoring sales performance, brush up on your understanding of sales metrics. Be ready to discuss how you've used data to drive results in previous positions.
✨Emphasise Customer Service Excellence
Exceptional communication and customer service skills are crucial for this role. Think of specific instances where you went above and beyond for a customer and be prepared to share these stories.
✨Align with Company Values
Familiarise yourself with Hays Travel's SMILE values: Supportive, Motivational, Innovative, Loyal, and Excellent. Be ready to explain how you embody these values in your work and how they align with your personal philosophy.
