At a Glance
- Tasks: Engage with customers post-accident, managing claims and building relationships.
- Company: Join an award-winning organisation in the dynamic insurance sector.
- Benefits: Enjoy flexible working, with 4 days remote after training and a competitive salary.
- Why this job: Kickstart your career in insurance with excellent training and growth opportunities.
- Qualifications: Customer service experience preferred; hospitality or retail backgrounds welcome.
- Other info: Work-life balance with a 37.5 hour week and various shift options.
The predicted salary is between 24000 - 33600 £ per year.
Barker Munro Recruitment has a great opportunity for anyone looking to get into Insurance and take the first step in a highly rewarding career in Motor Insurance. You’ll be a fantastic communicator and negotiator with a passion for building customer relationships and being the point of contact.
After receiving excellent training, you’ll proactively attempt to contact customers who have had an accident by phone or email to convert the maximum number of Third Parties referred to the team. You will manage the cost of car hire and cost of repairs. Working flexibly, you’ll spend the first couple of months in the office getting up to speed, learning and training to be the best! Once your probation has been passed, it’s time to work 4 days from home and 1 day in the office for a work-life balance. If you prefer to be in the office more – that’s fine too.
It’s a 37.5 hour working week Monday to Friday on 3 shifts which are 8am to 4pm, 9am to 5pm, and 10am to 6pm. The basic salary is £24,000 plus plenty of progression within the team and business.
Core skills we’re looking for to succeed in the role:
- Communication: It’s all about keeping everyone updated and working together
- Problem-solving: Being resourceful and finding solutions
- Attentiveness: Pay attention to detail and actively engage with customers
- Time management: Prioritise tasks and manage your workload effectively
We are seeking candidates with experience in a customer service role. Although insurance experience would be great, we can also consider a background in hospitality or retail. This is a rare chance to get into the Insurance industry, so don’t miss the opportunity. You will be working for an award-winning organisation that continually offers training and career development.
To apply for the Claims Advisor role, please send your CV to Barker Munro Recruitment Ltd using the relevant links.
Claims advisor employer: Barker Munro Recruitment Ltd
Contact Detail:
Barker Munro Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims advisor
✨Tip Number 1
Familiarise yourself with the insurance industry, especially motor insurance. Understanding common terms and processes will help you engage in conversations during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your communication skills by role-playing customer interactions with friends or family. This will help you become more comfortable in handling various scenarios, which is crucial for a Claims Advisor.
✨Tip Number 3
Network with professionals in the insurance sector through platforms like LinkedIn. Engaging with industry experts can provide insights and potentially lead to referrals that could boost your chances of landing the job.
✨Tip Number 4
Research Barker Munro Recruitment and their values. Tailoring your approach to align with their mission and demonstrating your interest in their company culture can set you apart from other candidates.
We think you need these skills to ace Claims advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, communication skills, and problem-solving abilities. Use specific examples from your past roles in hospitality or retail to demonstrate how these skills apply to the Claims Advisor position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for building customer relationships and your eagerness to enter the insurance industry. Mention why you are interested in this role and how your background makes you a suitable candidate.
Highlight Relevant Skills: In your application, emphasise your attentiveness to detail and time management skills. Provide examples of how you've successfully managed workloads and prioritised tasks in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Claims Advisor role.
How to prepare for a job interview at Barker Munro Recruitment Ltd
✨Showcase Your Communication Skills
As a Claims Advisor, excellent communication is key. During the interview, demonstrate your ability to articulate thoughts clearly and engage in active listening. Prepare examples of how you've effectively communicated with customers in previous roles.
✨Highlight Problem-Solving Abilities
Employers are looking for candidates who can think on their feet. Be ready to discuss specific instances where you encountered challenges and how you resolved them. This will show your resourcefulness and ability to handle difficult situations.
✨Emphasise Attention to Detail
In the insurance industry, details matter. Prepare to discuss how you ensure accuracy in your work. You might want to mention any systems or methods you use to keep track of important information and avoid mistakes.
✨Demonstrate Time Management Skills
With a 37.5 hour working week and various shifts, time management is crucial. Share examples of how you've prioritised tasks in past roles, especially in high-pressure environments. This will illustrate your ability to manage workload effectively.