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For Companies At a Glance
- Tasks: Provide top-notch customer service and manage the ordering process.
- Company: Join a well-established, award-winning company with global reach.
- Benefits: Enjoy hybrid working options and a competitive salary up to £30,000.
- Why this job: Be part of a dynamic team and make a real impact in customer satisfaction.
- Qualifications: Fluent in French and Dutch, with customer service experience required.
- Other info: Ideal for proactive individuals who thrive in fast-paced environments.
The predicted salary is between 24000 - 30000 £ per year.
FRENCH SELECTION (FS)
French and Dutch speaking Customer Service Advisor
Salary: up to £30,000 per annum
Location: Watford, North West London
Hybrid working available
Ref: 8158FD
To apply using our preferred format, please visit French Selection website, got to the vacancies page, search job reference: 8158FD
Website:
The Company:
A well-established and award-winning company with international operations.
Main Duties:
To provide excellent customer service and administrative support.
The Role:
– To manage the ordering process from initial enquiry to delivery
– To support the technical team with opening and updating tickets for technical enquiries
– To manage existing accounts and client contract information
– To manage credit or debit notes
– To coordinate deliveries in line with client requirements and update client accordingly
– To liaise with other departments regarding client requirements or changes and communicate accordingly
– To respond to incoming enquiries and provide excellent customer service
The Candidate:
– Fluent in French and Dutch (written and spoken) – Essential
– Previous experience in customer service and/or sales support – Essential
– Proactive, confident and dynamic personality
– Excellent communication skills and a team player
– Computer literate (MS Office, Internet)
– Able to work in a fast -paced environment
The Salary: up to £30,000 per annum (please state your salary expectations)
French & Dutch speaking Customer Service Advisor employer: French Selection UK
Contact Detail:
French Selection UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land French & Dutch speaking Customer Service Advisor
✨Tip Number 1
Make sure to highlight your language skills in French and Dutch during the interview. Practice common customer service scenarios in both languages to demonstrate your fluency and confidence.
✨Tip Number 2
Familiarize yourself with the company's products and services before the interview. This will help you answer questions more effectively and show your genuine interest in the role.
✨Tip Number 3
Prepare examples from your previous experience that showcase your customer service skills. Think of specific situations where you went above and beyond to assist a customer or resolve an issue.
✨Tip Number 4
Demonstrate your proactive attitude by asking insightful questions about the team dynamics and company culture during the interview. This shows that you're not just interested in the job, but also in being a valuable team member.
We think you need these skills to ace French & Dutch speaking Customer Service Advisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description and understand the main duties and requirements. Tailor your application to highlight how your skills and experiences align with the responsibilities of a Customer Service Advisor.
Highlight Language Proficiency: Since fluency in French and Dutch is essential, emphasize your language skills prominently in your CV and cover letter. Provide examples of how you've used these languages in previous roles.
Showcase Relevant Experience: Detail your previous experience in customer service or sales support. Use specific examples to demonstrate your proactive approach and excellent communication skills, which are crucial for this role.
Follow Application Instructions: Ensure you apply through the French Selection website as specified. Include the job reference 8158FD in your application to ensure it reaches the right department.
How to prepare for a job interview at French Selection UK
✨Showcase Your Language Skills
Since fluency in French and Dutch is essential for this role, be prepared to demonstrate your language skills during the interview. Practice answering common customer service questions in both languages to show your proficiency.
✨Highlight Relevant Experience
Discuss your previous experience in customer service or sales support. Provide specific examples of how you managed customer inquiries or resolved issues, as this will illustrate your capability to handle the responsibilities of the role.
✨Demonstrate Proactivity
The company values a proactive and dynamic personality. Share instances where you took initiative in your previous roles, whether it was improving a process or going above and beyond for a customer.
✨Prepare for Technical Questions
Since the role involves supporting the technical team, familiarize yourself with common technical queries related to the products or services offered by the company. This will help you feel more confident when discussing how you can assist with technical inquiries.
