Online Business Manager

Online Business Manager

Full-Time 43200 - 72000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead the online business team to boost revenue and enhance online performance across Europe.
  • Company: Join AS Watson, the world's largest health and beauty retailer with over 16,500 stores globally.
  • Benefits: Enjoy competitive salary, discounts, interest-free loans, and a fantastic learning and development programme.
  • Why this job: Be part of a dynamic team driving online growth while making a real impact in a leading company.
  • Qualifications: Strong leadership skills, strategic thinking, and expertise in online business and customer experience required.
  • Other info: Opportunities for personal growth and wellbeing initiatives to support your health.

The predicted salary is between 43200 - 72000 £ per year.

Who we are: You may not have heard of us, but you’ll know our brands! AS Watson is the world's largest international health and beauty retailer with over 16,500 stores in 27 markets. Each year, over 5.3 billion customers and members shop with our well-known brands, including Superdrug, Kruidvat, Watson's, Marionnaud, The Perfume Shop, and many more.

A typical day in the role includes:

  • Lead the online business team to grow revenue and other online KPIs across European BUs
  • Creating and delivering the eLab online business strategy alongside other stakeholders
  • Monitor KPIs to understand key drivers, creating and delivering actions to enhance KPIs
  • Collaborate with other teams to deliver actions with BUs to improve performance
  • Drive BUs to ensure online business targets are met and strategies are in place to evolve our online offering to customers, staying ahead of the market
  • Take a leading role collaborating with other Groups teams to support your vision and strategy to grow our online business
  • Support delivery of organisational planning and change within the eLab and BU teams
  • Ensure BUs are aware of new initiatives and teams are upskilled as required
  • Lead and develop the online business team of team leaders and administrators

This role would be a good fit if:

  • You are able to quickly build and maintain relationships
  • You can influence and effect change within BUs and other Group departments
  • You are able to seamlessly collaborate cross-functionally and set the direction for others

What you'll need:

  • Ability to create a strategic direction, gain stakeholder buy-in and deliver the strategy to grow revenue and online KPIs
  • A leader who is able to lead both their teams and pull on expertise from other surrounding teams to deliver the strategic vision
  • Numerical online business expert, but with a focus on customer experience

What you'll get from us:

  • Competitive salary, benefits, and bonus scheme.
  • Discounts for you and your family from some of our much-loved retailers, including Superdrug and The Perfume Shop.
  • Interest free season ticket and personal loans.
  • Excellent refer-a-friend scheme with up to £2000 up for grabs!
  • Free financial and mortgage advice from some of our partners.
  • A fantastic learning and development offering to explore.
  • Lots of opportunities to get involved in wellbeing initiatives to support your physical and mental health.
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Contact Detail:

A.S. Watson Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Online Business Manager

✨Tip Number 1

Familiarise yourself with AS Watson's brands and their online presence. Understanding their unique selling points and customer engagement strategies will help you demonstrate your knowledge during discussions.

✨Tip Number 2

Network with professionals in the e-commerce and online business management sectors. Attend industry events or join relevant online forums to connect with individuals who can provide insights or even referrals for the role.

✨Tip Number 3

Prepare to discuss specific KPIs and metrics you've successfully managed in previous roles. Be ready to share examples of how you've influenced change and improved performance in an online business context.

✨Tip Number 4

Showcase your leadership skills by highlighting experiences where you've led teams or projects. Emphasise your ability to collaborate cross-functionally and drive results, as this is crucial for the Online Business Manager role.

We think you need these skills to ace Online Business Manager

Strategic Planning
Stakeholder Management
Revenue Growth Strategies
Online KPI Monitoring
Cross-Functional Collaboration
Team Leadership
Customer Experience Focus
Data Analysis
Influencing Skills
Change Management
Performance Improvement
Communication Skills
Relationship Building
Project Management

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Online Business Manager position. Tailor your application to highlight how your skills and experiences align with these expectations.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in online business management, leadership, and KPI monitoring. Use quantifiable achievements to demonstrate your impact in previous roles.

Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your ability to build relationships, influence change, and lead teams, as these are key aspects of the job.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at A.S. Watson Group

✨Understand the Company and Its Brands

Before your interview, take some time to research AS Watson and its various brands. Familiarise yourself with their values, mission, and recent initiatives. This knowledge will help you demonstrate your genuine interest in the company and how you can contribute to its success.

✨Showcase Your Leadership Skills

As an Online Business Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully led teams in the past, focusing on your ability to influence change and drive results. Be ready to discuss your leadership style and how it aligns with the company's goals.

✨Prepare for KPI Discussions

Since the role involves monitoring and enhancing online KPIs, be prepared to discuss your experience with data analysis and performance metrics. Think of specific instances where you've used data to inform decisions and improve business outcomes, and be ready to share these insights during the interview.

✨Emphasise Cross-Functional Collaboration

The job requires seamless collaboration across different teams. Prepare to discuss your experience working with various departments and how you've successfully navigated challenges in cross-functional projects. Highlight your communication skills and ability to build relationships to support your case.

Online Business Manager
A.S. Watson Group
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