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- Tasks: Lead the online business team to boost revenue and enhance online performance across Europe.
- Company: Join AS Watson, the world's largest health and beauty retailer with over 16,500 stores globally.
- Benefits: Enjoy competitive salary, discounts, interest-free loans, and a fantastic learning and development programme.
- Why this job: Be part of a dynamic team driving online growth while making a real impact in the retail industry.
- Qualifications: Strong leadership skills, strategic thinking, and expertise in online business and customer experience required.
- Other info: Opportunities for personal growth and wellbeing initiatives to support your health.
The predicted salary is between 43200 - 72000 £ per year.
Who we are: You may not have heard of us, but you’ll know our brands! AS Watson is the world's largest international health and beauty retailer with over 16,500 stores in 27 markets. Each year, over 5.3 billion customers and members shop with our well-known brands, including Superdrug, Kruidvat, Watson's, Marionnaud, The Perfume Shop, and many more.
A typical day in the role includes:
- Lead the online business team to grow revenue and other online KPIs across European BUs
- Creating and delivering the eLab online business strategy alongside other stakeholders
- Monitor KPIs to understand key drivers, creating and delivering actions to enhance KPIs
- Collaborate with other teams to deliver actions with BUs to improve performance
- Drive BUs to ensure online business targets are met and strategies are in place to evolve our online offering to customers, staying ahead of the market
- Take a leading role collaborating with other Groups teams to support your vision and strategy to grow our online business
- Support delivery of organisational planning and change within the eLab and BU teams
- Ensure BUs are aware of new initiatives and teams are upskilled as required
- Lead and develop the online business team of team leaders and administrators
This role would be a good fit if:
- You are able to quickly build and maintain relationships
- You can influence and effect change within BUs and other Group departments
- You are able to seamlessly collaborate cross-functionally and set the direction for others
What you'll need:
- Ability to create a strategic direction, gain stakeholder buy-in and deliver the strategy to grow revenue and online KPIs
- A leader who is able to lead both their teams and pull on expertise from other surrounding teams to deliver the strategic vision
- Numerical online business expert, but with a focus on customer experience
What you'll get from us:
- Competitive salary, benefits, and bonus scheme.
- Discounts for you and your family from some of our much-loved retailers, including Superdrug and The Perfume Shop.
- Interest free season ticket and personal loans.
- Excellent refer-a-friend scheme with up to £2000 up for grabs!
- Free financial and mortgage advice from some of our partners.
- A fantastic learning and development offering to explore.
- Lots of opportunities to get involved in wellbeing initiatives to support your physical and mental health.
Online Business Manager employer: A.S. Watson Group
Contact Detail:
A.S. Watson Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Online Business Manager
✨Tip Number 1
Familiarise yourself with AS Watson's brands and their online presence. Understanding their market positioning and customer engagement strategies will help you demonstrate your knowledge during discussions.
✨Tip Number 2
Network with current or former employees of AS Watson on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams and improved online KPIs in previous roles. Tailoring your experiences to align with the job requirements will make a strong impression.
✨Tip Number 4
Stay updated on the latest trends in e-commerce and digital marketing. Being able to speak knowledgeably about industry developments will showcase your expertise and commitment to the role.
We think you need these skills to ace Online Business Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements. Tailor your application to highlight how your skills and experiences align with the role of Online Business Manager.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in online business management and KPI monitoring. Use quantifiable achievements to demonstrate your impact in previous roles.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Highlight your ability to lead teams, influence change, and collaborate cross-functionally, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at A.S. Watson Group
✨Understand the Company and Its Brands
Before your interview, take some time to research AS Watson and its various brands. Familiarise yourself with their values, mission, and recent initiatives. This knowledge will help you demonstrate your genuine interest in the company and how you can contribute to its success.
✨Showcase Your Leadership Skills
As an Online Business Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully led teams in the past, focusing on your ability to influence change and drive results. Highlight your experience in collaborating cross-functionally to achieve strategic goals.
✨Prepare for KPI Discussions
Since the role involves monitoring and enhancing online KPIs, be ready to discuss your experience with data analysis and performance metrics. Bring specific examples of how you've used KPIs to inform decision-making and improve business outcomes in previous roles.
✨Demonstrate Customer-Centric Thinking
The job requires a focus on customer experience alongside numerical expertise. Be prepared to discuss how you've balanced these aspects in your previous roles. Share insights on how you can enhance the online offering to meet customer needs and stay ahead of market trends.
