Sales Operations Senior Associate

WHO WE ARE:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

Position Overview:

Due to continued business growth, EOS are seeking a Senior Sales Operations Associate to help fulfil and exceed the company’s service delivery requirements.

Daily Duties:

1. Sourcing and liaising with third party vendors globally to provide IT & AV equipment
2. Work closely with associates to ensure accuracy in quotations.
3. Manage delivery timescales, mitigating delays and reporting such to management
4. Working closely with key internal and external stakeholders
5. Providing a high level of customer service to our clients, some of which are leading global IT organisations
6. Proactively plan and organize inbound and outbound deliveries to meet implementation dates
7. Carry out purchase order processing
8. Undertake training as required or as identified by management for the proper execution or development within your role/company.
9. Any other ad hoc duties as reasonably required by the company and within the competency of the post-holder

Essential Criteria:

1. Excellent written and verbal communication skills
2. 3 + Years experience in a similar position
3. Highly IT literate and proficient in Microsoft Office software programs (Outlook, Word, Excel)
4. Strong numeracy skills and analytical ability
5. Efficient time management skills, with ability to manage workload and prioritize tasks
6. Able to work as part of a team in a fast moving, growing global company
7. Evidence of excellent organisational and proactive problem solver, who can think on their feet to overcome issues with supply.
8. Can maintain a high standard of work, even when working under pressure and handling multiple issues
9. Be a motivated, self-starter, who can demonstrate a high level of accuracy and attention to detail in their work.
10. Be flexible and adaptable to change to meet the needs of the customer working across different time zones.

Desirable Skills:

1. Degree in Business/IT management or related business discipline
2. Demonstrable experience working in either a Procurement/Customer Service/IT or Logistics role
3. Experience of Audio Visual/Video Conferencing and Networking environments
4. Experience using ERP systems e.g., Sage X3, QuickBooks
5. A firm knowledge of the supply chain process

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