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- Tasks: Manage product quality and compliance in the fresh produce supply chain.
- Company: Join a family-owned business with over 50 years of expertise in fresh produce.
- Benefits: Enjoy a competitive salary, performance bonuses, and 25 days holiday.
- Why this job: Make a meaningful impact on sustainability and food safety while collaborating with global partners.
- Qualifications: 3-5 years in a customer-facing role within fresh produce; QCF level 5-6 required.
- Other info: This is a permanent, full-time position based in Warwickshire or London.
The predicted salary is between 42000 - 77000 £ per year.
This position requires food industry experience.
Are you passionate about ensuring top-quality fresh produce while managing supply chain challenges? Are you a fresh produce professional that thrives on delivering innovative solutions, building strong customer partnerships, and leading sustainability initiatives? Ready to make a meaningful impact by managing end-to-end product quality, compliance, and ESG strategies for a leading fresh produce supplier?
Location of the Job:
- On Site - Warwickshire
- On Site - London
Salary and Benefits Package:
- Circa £50,000-£55,000 basic salary depending upon your experience.
- Company pension scheme.
- Performance related bonus scheme - up to 15%
- 25 days holiday allowance plus bank holidays.
This is a permanent, full-time position.
About The Company:
Our client is a dynamic and long-established, family-owned business with a rich history of delivering exceptional fresh produce to markets across the globe. Specialising in the growing, packing, and marketing of tropical fruits and vegetables, they are also proud to cultivate seasonal vegetables and herbs right here in the UK. What sets them apart is their strong network of trusted partnerships with growers both locally and internationally. These collaborations enable them to provide a consistent, innovative supply of high-quality, high-value produce every week. With over 50 years of expertise, this business has built a unique infrastructure and a robust operation that seamlessly manages complex, integrated supply chains - from seed to shelf. Dedication to excellence, sustainability, and reliability is something they take great pride in, making this company a standout in their industry and an exciting place to work.
Technical Account Manager - Fresh Produce - The Job Role Details:
Are you ready to take your career to the next level? Our client is on the hunt for a passionate professional to join their dynamic team and help drive their commitment to technical excellence within fresh produce! In this exciting role, you will use your expertise to exceed customer expectations, deliver market insights, and collaborate with others to bring trade plans to life. You will play a key part in showcasing our client’s ability to manage complex global supply chains from seed to fork, all while ensuring compliance with UK and EU food safety and legal standards. If you’re skilled in technical knowledge, commercial delivery, and navigating complex supply chains, this could be the perfect opportunity for you!
Technical Account Manager - Fresh Produce - Key Responsibilities:
- Respond to technical queries, customer complaints, and crises, ensuring effective communication through meetings, audits, and briefings, while protecting brand reputation for delivering safe and compliant products.
- Strengthen customer technical partnerships to ensure alignment with strategic business plans and delivery.
- Manage product specifications and ensure systems are up to date, in line with company targets, and commercially optimised.
- Drive continuous improvement in operations and product quality, while managing non-compliance issues with customers and suppliers.
- Lead supplier technical excellence programs, ensuring compliance, sustainability, and ethical standards are met.
- Oversee product quality improvement plans and ESG strategy delivery, focusing on climate change, water management, responsible farming, and waste management.
- Analyse and understand the full supply chain, costing models, and key commercial reports on yield and wastage to support procurement, commercial, and supply chain teams in successfully delivering sourcing and trade plans.
Technical Account Manager - Fresh Produce - Ideal Person Skills & Qualifications:
- QCF level 5-6 in a relevant academic discipline.
- 3-5 years’ experience in a head office retail customer-facing role, ideally in technical, commercial, or procurement functions within a short shelf-life food supplier, particularly fresh produce, with direct interaction with UK operations.
- Proven track record in managing complex, commercially driven supply chains.
- Strong project management skills, meeting deadlines consistently.
- Excellent communication skills honed through direct engagement with demanding customers.
- Strong multitasking, organisational, and prioritisation abilities.
- Fluent in English (written and verbal) - Additional languages are a plus.
Essential Requirements:
- UK Driver's License: A valid UK driver's license is required for the role.
- Flexibility to Travel: You must also be flexible to travel to UK sites and occasionally to international farming operations as needed.
How to apply: Please click on the apply now button.
We thank all applicants who apply for this role. However, please be advised that only those shortlisted for an interview will be contacted. Please be assured that your job application will be managed in complete confidence and your personal details will not be passed to any third party without your prior permission.
Contact Detail:
ha Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager
✨Tip Number 1
Familiarise yourself with the fresh produce industry, especially focusing on supply chain management and food safety standards. Understanding the specific challenges and innovations in this sector will help you stand out during discussions.
✨Tip Number 2
Network with professionals in the fresh produce field. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the Technical Account Manager role.
✨Tip Number 3
Prepare to discuss your experience with managing complex supply chains. Be ready to share specific examples of how you've successfully navigated challenges in previous roles, as this will demonstrate your capability for the position.
✨Tip Number 4
Research the company’s sustainability initiatives and be prepared to discuss how you can contribute to their ESG strategies. Showing that you align with their values will make a positive impression.
We think you need these skills to ace Technical Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the food industry, particularly in fresh produce. Emphasise your technical knowledge and any roles that involved managing supply chains or customer accounts.
Craft a Compelling Cover Letter: In your cover letter, express your passion for fresh produce and sustainability. Mention specific examples of how you've successfully managed complex supply chains or improved product quality in previous roles.
Highlight Relevant Skills: Clearly outline your project management skills and ability to communicate effectively with customers. Include any experience you have with compliance and food safety standards, as these are crucial for the role.
Showcase Your Achievements: Quantify your achievements where possible. For instance, mention how you improved operational efficiency or reduced wastage in previous positions. This will demonstrate your impact and suitability for the Technical Account Manager role.
How to prepare for a job interview at ha
✨Showcase Your Industry Knowledge
Make sure to demonstrate your understanding of the fresh produce industry during the interview. Discuss any relevant experience you have with supply chain management, food safety standards, and sustainability initiatives. This will show that you are not only familiar with the role but also passionate about the sector.
✨Prepare for Technical Questions
Given the technical nature of the role, be ready to answer questions related to product specifications, compliance issues, and quality improvement strategies. Brush up on your knowledge of UK and EU food safety regulations, as well as any recent trends in the fresh produce market.
✨Demonstrate Strong Communication Skills
As a Technical Account Manager, effective communication is key. Be prepared to discuss how you've successfully managed customer relationships and resolved complaints in the past. Use specific examples to illustrate your ability to communicate complex information clearly and effectively.
✨Highlight Your Project Management Experience
The role requires strong project management skills, so be ready to talk about your experience in managing multiple projects simultaneously. Discuss how you prioritise tasks, meet deadlines, and drive continuous improvement in operations. This will help convey your ability to handle the demands of the position.
