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For Companies At a Glance
- Tasks: Lead discussions on railway closures and manage rail replacement operations for an enhanced customer experience.
- Company: Join Greater Anglia, a key player in the UK railway network, committed to sustainability and customer satisfaction.
- Benefits: Enjoy travel discounts, exclusive deals, wellbeing support, and family-friendly policies.
- Why this job: This role offers growth opportunities across teams and a chance to impact the future of rail travel.
- Qualifications: Candidates should be 18+, organised, detail-oriented, and have a basic understanding of rail industry processes.
- Other info: Applications close on 6th June 2025; apply early due to high demand!
The predicted salary is between 36000 - 60000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Kickstart Your Career with Greater Anglia! Are you looking to launch your career in a dynamic and supportive environment? Greater Anglia, a key player in the railway network from London Liverpool Street to the East of England, is offering an exciting opportunity to join our team. With our new, modern, and environmentally friendly trains, now is the perfect time to join us as we elevate our customer's travel experience.
About The Role
The Engineering Access Manager leads the Greater Anglia discussions with Network Rail on when the railway is closed for engineering work and is critical that closures are aligned with customer demand. The Rail Replacement Manager oversees the provision of all rail replacement operations on the Greater Anglia network, ensuring that the operations are financially efficient as well as providing excellent customer experience. The support manager role will work across both areas but bringing closer working and alignment.
The Role
- Responsible for late notice engineering possession requests, including any internal discussion and fact finding if required.
- Compile and maintain an engineering possession database and upload to the Intranet, including known special events.
- Liaise with the wider business, including the communication of the engineering possession plan and any revisions to the plan. This will include regular updates to finance, marketing, rail replacement, customer services, etc.
- Manage all engineering possession and disputes trackers.
- You will be supporting and deputising for (when required) the Engineering Access Manager and the Rail Replacement Manager in things such as engineering possession planning, potential conflicts between engineering possession planning and planned roadworks on rail replacement bus routes, yearly rail replacement budget forecast and other tasks as required.
We’re Looking For Candidates Who Have
- An understanding of rail industry engineering possession planning processes and timescales.
- An understanding of rail industry train planning processes, timescales and operating procedures and arrangements as relates to the train plan.
- A good level of communication skills with experience of negotiating as well as being computer literate.
- The ability to prioritise their own workload and are well organised.
- Attention to detail.
- A good standard of general education is needed for this role and candidates must be aged 18 or over.
This is an excellent developmental role, as you will be working across two teams within the Planning team.
What’s In It For You?
- Travel Discounts: Enjoy free travel on Greater Anglia and 75% off fares with other train operators, plus discounts for eligible family members too!
- International Adventures: After 12 months, unlock discounted international travel for you and your family.
- Exclusive Discounts: Access the Greater Anglia Hapi App for deals on shopping, dining, and fun days out.
- Vouchers for Loved Ones: Get 12 annual discount vouchers for family and friends to travel on Greater Anglia services.
- Wellbeing Support: 24/7 employee assistance, eyecare vouchers, flu jabs, and physiotherapy services.
- Pension Perks: Start with a Defined Contribution pension, with the option to upgrade to a Final Salary pension after 2 years.
- Family-Friendly Policies: We’ve got you covered with maternity, paternity, adoption leave, and shared parental leave after 26 weeks.
- Save While You Spend: Cycle to work and tech purchase schemes once you pass probation.
The closing date for all completed applications is on Friday 6th June 2025. Please note vacancies can close earlier due to high influx of candidate applications. At Greater Anglia we are proud of the work that we do. We’re investing to help shape the future of rail in the UK and being a part of our team gives you every opportunity to contribute to the journey we are on.
Join Us and Experience:
- Inclusivity & Respect: Be yourself and thrive in a supportive environment where every idea and person is valued. Help us be Greater Together.
- Community & Teamwork: Work together to deliver the best for our customers while enjoying a friendly, can-do atmosphere.
- Pride & Progress: Contribute to meaningful change and a sustainable future, with continuous improvement as the norm.
Ready to Bring Your GA Game?
Engineering Access and Rail Replacement Support Manager employer: Greater Anglia
Contact Detail:
Greater Anglia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engineering Access and Rail Replacement Support Manager
✨Tip Number 1
Familiarise yourself with the rail industry engineering possession planning processes. Understanding these will not only help you in interviews but also demonstrate your commitment to the role and the industry.
✨Tip Number 2
Network with professionals in the rail industry, especially those involved in engineering access and rail replacement. Attend relevant events or join online forums to gain insights and make connections that could benefit your application.
✨Tip Number 3
Prepare to discuss your organisational skills and how you prioritise tasks. This role requires managing multiple responsibilities, so having examples ready will show that you're capable of handling the workload.
✨Tip Number 4
Research Greater Anglia's recent projects and initiatives. Being knowledgeable about their operations and values will help you align your answers during discussions and show your genuine interest in joining their team.
We think you need these skills to ace Engineering Access and Rail Replacement Support Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Engineering Access and Rail Replacement Support Manager position. Tailor your application to highlight relevant experience and skills that align with the job description.
Craft a Compelling CV: Your CV should clearly outline your experience in rail industry engineering possession planning and train planning processes. Use bullet points to make it easy to read and ensure it highlights your communication skills and attention to detail.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples from your past experiences that demonstrate your ability to manage engineering possession requests and liaise effectively with various teams.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Greater Anglia
✨Understand the Rail Industry
Make sure you have a solid grasp of rail industry engineering possession planning processes and train planning procedures. This knowledge will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Communication Skills
Since the role involves liaising with various departments, be prepared to discuss your communication and negotiation skills. Share examples from your past experiences where you successfully managed discussions or resolved conflicts.
✨Demonstrate Organisational Skills
Highlight your ability to prioritise tasks and manage your workload effectively. You might want to prepare a few examples of how you've organised projects or handled multiple responsibilities in previous roles.
✨Attention to Detail is Key
Given the nature of the role, attention to detail is crucial. Be ready to discuss how you ensure accuracy in your work, perhaps by sharing specific instances where your attention to detail made a difference in a project or task.
