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- Tasks: Lead a team to deliver amazing guest experiences and drive sales.
- Company: Join GPM Investments, a dynamic company focused on customer satisfaction.
- Benefits: Enjoy weekly pay, paid time off, and a 401(k) with a 6% match.
- Why this job: Grow your leadership skills in a fun, fast-paced environment while making a real impact.
- Qualifications: Must be 18+ (21+ in some states), have a valid driver's license, and pass background checks.
- Other info: Flexible shifts available; training provided for career advancement.
Join Our Team as an Assistant Manager at Dunkin' Donuts! Are you ready to take the next step in your management career in a fast-paced, customer-focused environment? Dunkin' Donuts is seeking an Assistant Manager who is passionate about leading a team to deliver exceptional guest experiences and drive profitable sales. This role is a fantastic opportunity to develop your leadership skills in a fun and dynamic setting.
Why You'll Love This Role
- Leadership Development: Grow as a leader by coaching and inspiring a team dedicated to excellence.
- Make an Impact: Play a crucial role in recruiting and training new team members, shaping the future of our restaurant.
- Guest Satisfaction: Be a role model for exceptional guest service, ensuring every customer leaves with a smile.
- Drive Success: Collaborate with the Restaurant Manager to implement strategies that enhance guest experiences and drive sales.
- Career Growth: Develop skills in operations management, financial analysis, and team development, preparing you for future leadership roles.
- Weekly Pay: Enjoy the convenience and security of receiving your salary every week.
- Paid Time Off: Benefit from well-deserved breaks to relax and recharge.
- 401(k) with 6% Match: Invest in your future with our attractive 401(k) plan.
- Team Building: Foster a collaborative environment, providing coaching, feedback, and resolving employee concerns effectively.
- Talent Development: Assist in recruiting and training, ensuring the team is skilled, confident, and ready to deliver top-notch service.
- Quality Assurance: Uphold and exceed Brand standards, ensuring a consistently high-quality guest experience.
- Operational Excellence: Manage operations to maximize guest satisfaction, maintain cleanliness, and ensure compliance with safety standards.
- Financial Management: Oversee sales initiatives, labor, and food costs, contributing to the restaurant's profitability.
- Action Planning: Work closely with the Restaurant Manager to develop and implement action plans for continuous improvement.
Other Requirements
- Age Requirement: 18+ in certain states; 21+ in others, with specific licensing requirements.
- Driver's License: Must have a valid driver's license and access to a vehicle.
- Insurance: Auto insurance on the vehicle and listed as an insured driver.
- Flexibility: Willingness to work various shifts and days.
- Language & Math Skills: Fluent in English with basic math skills.
- Background Checks: Must pass pre-employment drug screen and background check.
- Training: Willingness to complete Topshelf Manager Training, especially in Tennessee.
Benefits: For information on benefits offered, please visit GPM Investments Careers.
Equal Opportunity Employer: GPM Investments, LLC is an equal opportunity employer and does not discriminate based on race, sex, age, disability, religion, national origin, sexual orientation, or other protected categories. Unlawful discrimination will not be tolerated.
Participation in E-Verify: This organization participates in E-Verify.
Dunkin Donuts Assistant Manager employer: GPM Investments, LLC
Contact Detail:
GPM Investments, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dunkin Donuts Assistant Manager
✨Tip Number 1
Familiarise yourself with Dunkin' Donuts' brand values and customer service standards. Understanding their commitment to guest satisfaction will help you demonstrate your alignment with their mission during any interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you motivated staff or improved team performance.
✨Tip Number 3
Research common challenges faced by assistant managers in fast-paced environments like Dunkin' Donuts. Being able to discuss these challenges and how you would address them can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Dunkin' Donuts to gain insights into the company culture and expectations for the Assistant Manager role. This insider knowledge can be invaluable during your application process.
We think you need these skills to ace Dunkin Donuts Assistant Manager
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and requirements for the Assistant Manager position at Dunkin Donuts. Tailor your application to highlight relevant experiences that align with these expectations.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your management experience, customer service skills, and any relevant achievements. Use bullet points for clarity and focus on quantifiable results where possible.
Write a Compelling Cover Letter: In your cover letter, express your passion for the role and the brand. Mention specific examples of how you have successfully led teams or improved guest satisfaction in previous positions. Make it personal and engaging to stand out.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a management role.
How to prepare for a job interview at GPM Investments, LLC
✨Show Your Leadership Skills
As an Assistant Manager, you'll be expected to lead a team. Be prepared to discuss your previous leadership experiences and how you've motivated others to achieve their best. Share specific examples of how you've handled challenges in a team setting.
✨Demonstrate Customer Focus
Dunkin Donuts places a high value on guest satisfaction. Be ready to talk about how you would ensure every customer leaves happy. Think of instances where you've gone above and beyond for a customer and be sure to highlight those during the interview.
✨Understand Operational Excellence
Familiarise yourself with the key aspects of restaurant operations, including cleanliness, safety standards, and financial management. Show that you understand how these elements contribute to a successful business and be prepared to discuss how you would maintain these standards.
✨Prepare for Team Development Questions
Since part of your role will involve recruiting and training new team members, think about your approach to talent development. Be ready to share your strategies for coaching and mentoring staff, as well as how you would handle any conflicts or challenges within the team.
