Reception and Customer Service (Placemaker)

Reception and Customer Service (Placemaker)

Join us at Places Leisure as a Reception and Customer Service (Placemaker) and be part of a community-focused organization.

About the Role

We are seeking a friendly and organized individual to join our team in a lively environment. Your role will involve delivering excellent customer service, creating a welcoming atmosphere, and making a positive first impression on members and visitors. Previous sales and customer service experience is beneficial, but we also support proactive individuals through training and development.

This position offers opportunities for career progression within Places Leisure, including roles such as Assistant Manager and Manager, with ongoing training in customer service, sales, lifeguarding, and swimming instruction.

About You

• Ability to build meaningful relationships with customers.
• Strong multitasking skills and confidence in operational tasks.
• Advocate for physical activity and healthy lifestyles.
• Experience with sales tools and techniques.
• Passionate about delivering outstanding customer service.

Benefits

We offer a comprehensive benefits package, including:

• Real Living Wage alignment
• Bonus scheme (2%)
• Full health & fitness membership for you and nominated family members
• Flexible working arrangements
• Additional annual leave options
• Ongoing personal development opportunities
• Company pension scheme
• Healthcare cashback plan (up to £500/year)
• Discounts on activities, shop, and cafes
• Exclusive discounts from various retailers and entertainment providers

If you\’re ready to take the next step, click apply to visit our careers site, learn more about the role, and submit your application.

Safeguarding

We are committed to safeguarding and creating safe communities. Our recruitment includes DBS checks where applicable, and all staff are expected to uphold our safeguarding policies.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industries: Wellness and Fitness Services

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