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For Companies At a Glance
- Tasks: Lead daily operations and ensure customer satisfaction at Pizza Hut.
- Company: Join Glenshire Group, a dynamic Scottish family-owned business expanding into hospitality.
- Benefits: Enjoy competitive pay, career development opportunities, and a positive work culture.
- Why this job: Be part of a growing team that values innovation, inclusivity, and customer engagement.
- Qualifications: 3+ years in food retail management; strong leadership and communication skills required.
- Other info: Willingness to travel between locations is essential.
The predicted salary is between 36000 - 60000 £ per year.
About Glenshire Group
Glenshire Group is a Scottish family-owned conglomerate based in Fife. Established in 2020, the Group consolidates various business interests across sectors including Retail (Greens Retail), Hospitality, Property, Cleaning Hygiene & Business Supplies (Glenshire Brands), Online and Frozen Drinks (Skwishee). We are currently recruiting for a Restaurant General Manager as we add Pizza Hut to our portfolio.
Reports To: Principal Operator/Area Manager
Position Overview: Leading the restaurant management team and staff, you will oversee daily operations, ensuring customer satisfaction and operational efficiency.
Functional Responsibilities:
- Manage all FOH and BOH operations and equipment maintenance.
- Ensure adherence to safety, sanitation, and security standards; develop improvement action plans.
- Maintain financial health by achieving food cost and labor targets.
- Manage P&L statements in compliance with financial control standards.
- Adapt quickly to market trends and environmental changes; modify store plans accordingly.
Leadership Responsibilities:
- Lead with a growth mindset, embodying Smart, Heart, and Courage values.
- Set high standards for self and team.
- Oversee recruitment, hiring, and bench planning.
- Implement training programs to enhance team performance and career development.
- Manage training, development, and performance of staff.
- Build and lead the management team, reporting on performance and activities.
Culture Responsibilities:
- Create a positive and inclusive culture aligned with Yum! values.
- Foster a culture of recognition.
- Engage with customers to build strong relationships.
- Maintain a helpful, upbeat, and friendly attitude with staff and customers.
- Address customer feedback and resolve complaints effectively.
Educational & Experience Requirements:
- Minimum 3 years of multi-outlet food retail or service industry experience at a supervisory or management level.
- Proven performance in KPIs with primary profit responsibility.
- Certified in Leading a Restaurant (LAR).
- Clear ITC check.
- Willingness to travel between restaurants as required by Pizza Hut.
- Strong written and verbal communication skills.
Restaurant General Manager - Pizza Hut employer: Glenshire
Contact Detail:
Glenshire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant General Manager - Pizza Hut
✨Tip Number 1
Familiarise yourself with Pizza Hut's brand values and operational standards. Understanding their culture and expectations will help you align your leadership style with what they are looking for in a Restaurant General Manager.
✨Tip Number 2
Network with current or former employees of Pizza Hut to gain insights into the company’s management practices and challenges. This insider knowledge can give you an edge during interviews and help you demonstrate your understanding of the role.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that showcase your ability to manage P&L statements and achieve financial targets. Being able to articulate your successes in these areas will be crucial in proving your capability for this role.
✨Tip Number 4
Showcase your leadership skills by preparing to discuss how you've built and developed teams in previous roles. Highlighting your experience in training and performance management will resonate well with the hiring team at Glenshire Group.
We think you need these skills to ace Restaurant General Manager - Pizza Hut
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the food retail or service industry, especially any supervisory or management roles. Emphasise your achievements in KPIs and financial management to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership skills and your ability to create a positive culture. Mention specific examples of how you've successfully managed teams and improved customer satisfaction in previous roles.
Highlight Relevant Certifications: If you have certifications like Leading a Restaurant (LAR), make sure to mention them prominently in your application. This will demonstrate your commitment to professional development and your suitability for the role.
Showcase Communication Skills: Since strong written and verbal communication skills are essential for this position, ensure your application is well-written and free of errors. Consider including examples of how you've effectively communicated with staff and customers in past roles.
How to prepare for a job interview at Glenshire
✨Know Your Numbers
As a Restaurant General Manager, you'll need to manage P&L statements and achieve food cost and labour targets. Brush up on your financial knowledge and be prepared to discuss how you've successfully managed budgets in the past.
✨Showcase Your Leadership Style
This role requires strong leadership skills. Be ready to share examples of how you've led teams, implemented training programmes, and fostered a positive culture in previous positions. Highlight your ability to motivate and develop staff.
✨Understand the Brand
Familiarise yourself with Pizza Hut's values and culture. Demonstrating your understanding of Yum! values and how they align with your own will show that you're a good fit for the company. Research their recent initiatives and be ready to discuss them.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as customer complaints or operational challenges. Think through potential scenarios and prepare your responses, focusing on your problem-solving skills and customer service approach.
