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For Companies At a Glance
- Tasks: Support customers with their hearing aids and provide excellent aftercare.
- Company: A family-owned opticians and hearing care provider established in 1938, expanding across the UK.
- Benefits: Enjoy 28 days' annual leave, sick pay, pension, and generous staff discounts.
- Why this job: Join a growing team dedicated to high-quality service and career development opportunities.
- Qualifications: A full clean driving license is essential; experience in hearing care is preferred.
- Other info: This role is fully mobile, offering a dynamic work environment.
The predicted salary is between 24000 - 36000 £ per year.
Due to the increasing demand for our NHS Hearing Services, we are creating exciting new opportunities for experienced Hearing Care Assistants as part of our commitment to providing high-quality hearing services.
About the Role
The aim of this role is to support our customers to ensure they get the most from their hearing aids, providing exemplary patient service, attention to detail, and superb aftercare. If you possess the right skills and attributes and are looking to advance your career, we want to hear from you. To apply, a full clean driving license is essential as this role is fully mobile.
We offer a competitive salary, structured on-the-job training, and future career development opportunities.
The Business
We are a nationally based opticians and hearing care provider, with a Head Office in Birmingham and a manufacturing facility supporting over 166 retail branches across England, Scotland, and Wales. As a family-owned business established in 1938, we are expanding our presence.
Benefits:
- 28 days’ annual leave
- Sick Pay
- Pension
- Generous staff discount scheme
If you’re interested in this opportunity and want to learn more, please get in touch.
Contact Detail:
Scrivens Opticians & Hearing Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hearing Care Assistant
✨Tip Number 1
Familiarise yourself with the latest hearing aid technologies and trends in the industry. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to providing high-quality service.
✨Tip Number 2
Network with professionals in the hearing care field. Attend relevant workshops or seminars, and connect with current employees on platforms like LinkedIn to gain insights about the company culture and expectations.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've provided excellent customer service or resolved issues effectively. This will showcase your ability to support customers and provide exemplary aftercare, which is crucial for this role.
✨Tip Number 4
Since a full clean driving license is essential, ensure that you have all necessary documentation ready. Being able to demonstrate your mobility and readiness to travel can give you an edge over other candidates.
We think you need these skills to ace Hearing Care Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Hearing Care Assistant. Highlight your relevant experience in patient service and aftercare in your application.
Tailor Your CV: Customise your CV to reflect your skills and experiences that align with the role. Emphasise any previous work in hearing services or customer care, and make sure to mention your full clean driving licence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your commitment to providing high-quality service. Use specific examples from your past experiences to demonstrate how you meet the job's requirements.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and clearly presented.
How to prepare for a job interview at Scrivens Opticians & Hearing Care
✨Show Your Passion for Patient Care
Make sure to express your enthusiasm for helping patients with their hearing needs. Share any relevant experiences where you provided exceptional service or support, as this role heavily focuses on patient care.
✨Demonstrate Attention to Detail
Since the role requires meticulous attention to detail, prepare examples of how you've successfully managed tasks that required precision. This could include anything from fitting hearing aids to ensuring follow-up care is thorough.
✨Highlight Your Mobility and Flexibility
As a mobile role, it's crucial to emphasise your ability to travel and adapt to different environments. Discuss your driving experience and any previous roles that required you to be on the move.
✨Prepare Questions About Career Development
Show your interest in long-term growth by preparing thoughtful questions about training and career advancement opportunities within the company. This demonstrates your commitment to developing your skills and contributing to the business.
