Front Desk Controller | East Leake | XPO

Front Desk Controller | East Leake | XPO

1 week ago Be among the first 25 applicants

Here at XPO Logistics, a fantastic opportunity has arisen for a Front Desk Controller to join our existing team in East Leake (Nottinghamshire) on our British Gypsum contract, on a full-time, permanent basis. The shift pattern is Mon-Fri. The role involves a wide range of transport operational responsibilities, including completing transport reports and administrative tasks. You will be working on the day shift from 1100 to 2900.

Want to know more? Please click this link: https://europejobs.xpo.com/en/to to see our current vacancies.

Pay, benefits, and more:

We’re offering a salary of up to £25,500 per annum. Benefits include 25 days holiday (plus bank holidays), with options to buy additional days, high street discounts, a cycle-to-work scheme, a workplace pension, and other perks.

What you’ll do on a typical day:

• Maintain high system housekeeping and work efficiently to deadlines.
• Organize and manage all paperwork and files for auditing.
• Enter data into the in-house computer system.
• Communicate with customers via phone and email.
• Share data-entry responsibilities with team members.
• Support Shift Managers and the Site Manager as needed.
• Complete \’track and trace\’ processes using internal systems.
• Prepare dispatch notes and paperwork for internal and external hauliers.
• Provide excellent service to internal and external customers.
• Perform other duties as reasonably required, including delegated tasks during colleagues\’ absence.
• Manage the POD (proof of delivery) process, ensuring all PODs are processed and sent to relevant departments.
• Work with the fleet department to log defects, meet servicing schedules, and escalate fleet issues.
• Challenge drivers on excessive hours, breaks, POA, and kilometers.
• Keep records of tachograph infringements and license checks.
• Carry out general office duties.
• Check vehicles returning to site against outbound sheets, report concerns to managers.
• Adhere to company policies, including dress code, performance standards, and health and safety.

Additional responsibilities include setting up drivers’ records for new starters to maintain license information.

What you need to succeed at XPO:

• Proactive approach to issue resolution.
• Proven administrative experience.
• A positive, \’can do\’ attitude to foster a good team culture.

Be part of something big.

XPO is a leading provider of supply chain solutions, helping clients manage goods efficiently with innovative technology and services. Our strength lies in our global team—diverse, energetic, and innovative people at all experience levels.

The above statements describe the general nature of the work and are not exhaustive. Employees may be asked to perform additional duties as needed.

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