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- Tasks: Assist the branch manager, coach your team, and maximise sales.
- Company: Join Hays Travel, the UK's largest independent travel agency, recognised as the Best Agency to Work For 2024.
- Benefits: Enjoy unlimited bonus potential, discounts on holidays, and a positive work environment.
- Why this job: Be part of a supportive culture that values innovation and personal growth in the travel industry.
- Qualifications: Minimum 2 years' experience as a Travel Consultant with a proven sales record required.
- Other info: Opportunities for educational travel trips and a personalised Mastercard with cash incentives.
The predicted salary is between 28800 - 43200 £ per year.
If you’re passionate about travel, why not come and work at Travel Weekly’s Best Agency to Work For 2024? Full-time Competitive Salary & Unlimited Bonus Potential. At Hays Travel, we put people at the heart of everything we do, extending this to our customers and colleagues alike. As the UK’s largest independent travel agency, we welcome new ideas, foster innovative thinking, and encourage career development.
Not only are we dream holiday makers, but we are also passionate about living and breathing our SMILE values:
- Supportive
- Motivational
- Innovative
- Loyal
- Excellent
What makes a successful Assistant Manager?
- You have a minimum of 2 years’ experience as a Travel Consultant with a proven sales record.
- You’re a problem-solving leader with the ability and experience to coach, develop, and motivate a team to maximize job satisfaction and performance.
- You have a customer-focused approach to work towards and achieve individual and team sales targets.
- You’re an enthusiastic and positive team player committed to contributing to the growth of the business and your colleagues.
- You live and breathe travel & tourism, possessing exceptional product knowledge.
- Your organizational and time-management skills help you stay on top of your tasks.
If you do not have 2 years’ experience in a travel agency, check out our New to Travel opportunities at: New to Travel Opportunities.
So, what does an Assistant Manager at Hays Travel do in a day?
- Assist the branch manager in maximizing sales and ensuring the branch’s profitability.
- Supervise and coach your team, supporting their development.
- Represent the branch in promotional events, use social media to promote offers, generate customer engagement, and sales leads.
- Lead by example, achieving your own sales targets and learning & development objectives.
- Ensure your team is motivated and effective to enhance branch productivity.
Why should you really work for Hays Travel? We value work-life balance and offer:
- Training programs for personal and professional growth.
- Recognition and promotion opportunities.
- Opportunities for educational travel trips.
- Discounts on holidays.
- Uncapped earning potential.
- Health care plans.
- Eyecare vouchers.
- Shopping discounts.
- Loyalty awards for milestones.
- Recommend a friend scheme.
- Smile Rewards – a personalized Mastercard with cash booking incentives.
- A positive work environment that uplifts one another.
We pride ourselves on providing excellent service and fostering enthusiasm, positivity, and passion. Sound like you? Apply now!
Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer of apprenticeships, we conduct checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.
Data Security: You are responsible for ensuring all personal and business data are kept secure at all times. Any data breaches must be reported immediately.
Contact Detail:
Hays Travel Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Metro Green
✨Tip Number 1
Familiarise yourself with Hays Travel's SMILE values. During your interactions, whether in interviews or networking, demonstrate how you embody these values in your work and leadership style.
✨Tip Number 2
Showcase your passion for travel by sharing personal experiences or insights about destinations. This not only highlights your product knowledge but also reflects your enthusiasm for the industry.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully coached and developed team members in previous roles. This will illustrate your leadership skills and ability to motivate others.
✨Tip Number 4
Engage with Hays Travel on social media. Comment on their posts or share relevant content to show your interest in the company and its initiatives, which can help you stand out as a candidate.
We think you need these skills to ace Assistant Manager - Metro Green
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Travel Consultant, focusing on your sales record and any leadership roles you've held. Use specific examples to demonstrate how you've coached or motivated a team.
Craft a Compelling Cover Letter: In your cover letter, express your passion for travel and how it aligns with Hays Travel's values. Mention your customer-focused approach and provide examples of how you've achieved sales targets in the past.
Showcase Your Product Knowledge: Demonstrate your exceptional product knowledge in both your CV and cover letter. Mention specific destinations or travel products you are familiar with and how this knowledge can benefit the team and customers.
Highlight Your Leadership Skills: Emphasise your problem-solving abilities and leadership experience. Provide examples of how you've successfully led a team, improved performance, or contributed to a positive work environment.
How to prepare for a job interview at Hays Travel Limited
✨Show Your Passion for Travel
Make sure to express your enthusiasm for travel during the interview. Share personal experiences and how they have shaped your understanding of the industry. This will demonstrate that you truly live and breathe travel, aligning with the company's values.
✨Highlight Your Leadership Skills
As an Assistant Manager, you'll need to coach and motivate your team. Prepare examples of how you've successfully led a team in the past, focusing on problem-solving and development. This will show that you're ready to take on the responsibilities of the role.
✨Demonstrate Customer Focus
Be ready to discuss how you've achieved sales targets through a customer-focused approach. Share specific instances where you went above and beyond for customers, as this aligns with Hays Travel's commitment to excellent service.
✨Prepare for Situational Questions
Expect questions that assess your organisational and time-management skills. Think of scenarios where you've had to juggle multiple tasks or lead a project under pressure. This will help you showcase your ability to stay on top of your responsibilities.
