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- Tasks: Join a dynamic team to manage and improve infrastructure services for HMRC's Fraud Investigation Service.
- Company: HMRC is the UK's tax authority, dedicated to funding public services and supporting families.
- Benefits: Enjoy flexible working patterns and opportunities for professional development.
- Why this job: Be part of a mission-driven team tackling serious tax evasion and crime with cutting-edge technology.
- Qualifications: Knowledge of virtualization, Microsoft services, and scripting languages is essential; experience preferred.
- Other info: This role includes a Level 2 Flexibility Payment for adaptable working hours.
The predicted salary is between 36000 - 60000 £ per year.
HMRC is the UK’s tax, payments, and customs authority with a vital purpose: collecting funds for public services and providing targeted financial support to families and individuals. HMRC’s Fraud Investigation Service (FIS) handles civil and criminal investigations, enforcing compliance policies across taxes and duties, including offshore evasion, smuggling, export controls, labour abuses, and frauds. FIS employs professionals from diverse backgrounds, such as accountants, cybercrime specialists, and criminal justice experts. We use various powers and approaches to protect funding and target serious tax evasion and crime. Within FIS, Covert Operations, Digital Exploitation (CODE) collaborates with law enforcement and government, providing investigative tools and technology to combat complex tax crimes.
As a member of the HMRC Fraud Investigation Service, CDII, you will:
- Work in a team of infrastructure specialists and engineers, ensuring services are integrated, delivered, and operated effectively.
- Manage multiple priorities in a fast-paced environment, supporting services and project delivery.
- Collaborate with a skilled team, sharing ideas and working independently when needed.
- Participate in planning, designing, maintaining, and improving FIS Infrastructure services and technologies.
- Support third parties and work with technical architects to translate designs into operations, providing documentation.
- Diagnose and troubleshoot technical problems across various technologies.
Person Specification
Essential Criteria
- Knowledge or exposure to virtualization technologies.
- Experience with Microsoft Windows domains and services (A/D, GPOs, trusts, DNS, DHCP, PKI).
- Experience supporting infrastructure technologies, including hardware, networking, storage, and software.
- Familiarity with scripting or programming languages (PowerShell, Python, TypeScript).
- Interest or knowledge of public cloud technologies.
- Ability to analyze and diagnose technical issues, with awareness of information security practices.
Desirable Criteria
- Degree or equivalent in IT or related field, or practical experience.
- Certifications like MCSE, CCNA, SAA-C03, CompTIA A+.
- Knowledge of VMWare vSphere, Horizon, Cisco ACI, NXOS, Fortigate firewalls, and ITIL standards.
- Experience with DevOps, CI/CD tools, programming/IaC languages, and project management tools.
This role includes a Level 2 Flexibility Payment, which supports adaptable working patterns, including on-call duties, additional hours, weekends, and holidays. Acceptance of this payment implies agreement to these conditions. Payments are reviewed annually and may be adjusted.
Technical skills will be assessed through tests and questions during the selection process.
Infrastructure Engineer - HMRC - HEO employer: Government Digital and Data
Contact Detail:
Government Digital and Data Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Engineer - HMRC - HEO
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as virtualization technologies and Microsoft Windows services. Having a solid understanding of these will not only boost your confidence but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with current or former employees of HMRC, especially those in the Fraud Investigation Service. They can provide valuable insights into the team dynamics and the types of projects you might work on, which can help you tailor your approach when discussing your fit for the role.
✨Tip Number 3
Stay updated on the latest trends in infrastructure technology and public cloud solutions. Being knowledgeable about current developments will demonstrate your commitment to the field and your ability to contribute to the team's goals effectively.
✨Tip Number 4
Prepare to discuss your problem-solving skills and experiences in diagnosing technical issues. Think of specific examples where you've successfully resolved challenges, as this will showcase your analytical abilities and align with the expectations of the role.
We think you need these skills to ace Infrastructure Engineer - HMRC - HEO
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Infrastructure Engineer position at HMRC. Familiarise yourself with the essential and desirable criteria listed in the job description.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise your knowledge of virtualization technologies, Microsoft Windows services, and any scripting or programming languages you are familiar with.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the organisation. Mention specific experiences that demonstrate your ability to manage multiple priorities and collaborate effectively within a team.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Government Digital and Data
✨Showcase Your Technical Knowledge
Be prepared to discuss your experience with virtualization technologies and Microsoft Windows domains. Highlight specific projects where you've successfully managed infrastructure technologies, as this will demonstrate your capability to handle the technical demands of the role.
✨Demonstrate Problem-Solving Skills
Expect to face questions that assess your ability to diagnose and troubleshoot technical issues. Prepare examples from your past experiences where you effectively resolved complex problems, showcasing your analytical skills and understanding of information security practices.
✨Highlight Collaboration Experience
Since the role involves working in a team, be ready to share instances where you've collaborated with others on projects. Discuss how you contributed to team success and how you can work independently when required, as this balance is crucial for the position.
✨Express Interest in Continuous Learning
Given the fast-paced environment and evolving technologies, convey your enthusiasm for learning new skills, especially in public cloud technologies and scripting languages. Mention any relevant certifications or courses you've undertaken to show your commitment to professional development.
