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- Tasks: Join our team as a Medical Secretary, supporting mental health professionals and managing essential administrative tasks.
- Company: Be part of Birmingham and Solihull Mental Health NHS Foundation Trust, dedicated to improving mental health for 70,000 people annually.
- Benefits: Enjoy a competitive salary, flexible working hours, and the chance to make a real impact in your community.
- Why this job: This role offers a unique opportunity to contribute to mental health care while developing valuable skills in a supportive environment.
- Qualifications: You’ll need RSA II Typing/Text Processing, relevant secretarial experience, and a passion for helping others.
- Other info: This is a fixed-term position for 12 months, with potential for early closure based on application volume.
The predicted salary is between 22500 - 26000 £ per year.
We have an exciting opportunity to join East Older Adult CMHT, part of Birmingham and Solihull Mental Health Foundation Trust. As a Medical Secretary, you will be a member of the multidisciplinary team, providing a comprehensive secretarial service to the Consultant Psychiatrist and members of the medical team, assisting them in achieving their objectives and liaising with all relevant and appropriate services.
Main duties of the job:
- Receipt of all correspondence
- Booking of new patient appointments
- Attendance at MDT weekly meetings
- Audio transcription and text processing of clinical letters, reports, and other correspondence as required by the medical team
- Acting as a focal point of contact and being responsible for the dissemination of information, messages, and inquiries for the medical team, liaising with multidisciplinary team members, other health professionals, and staff within the Trust, GPs, Social Workers, Service Users, Carers, and any other appropriate external agencies.
Person specification:
- RSA II Typing/Text Processing plus significant relevant secretarial experience
- Educated in English 'O' Level or GCSE equivalent
- Amspar Diploma or equivalent qualification/experience
- Medical Terminology Qualification
- Experience of using RIO system
Knowledge and experience:
- Significant experience of Microsoft Office including databases, Word, Outlook, Excel, PowerPoint, Publisher
- Knowledge of good practice and system of work within secretarial/PA field
- Experience in working with people who suffer from Mental Health or other related problems
Skills:
- Excellent written and communication skills
- Ability to work under pressure
- Ability to work alone or as part of a team
- Experience of dealing with a range of disciplines and agencies
Personal qualities:
- Adaptability/flexibility and ability to cope with change
- Reliable and self-motivated
- To be empathic to clients' needs and communication barriers
Our Trust is committed to treating individuals fairly and ensuring they have the same opportunities to fulfil their potential. We are working hard to ensure our workforce reflects the diversity within Birmingham and Solihull and that our services meet the needs of all diverse service users and carers. The Trust is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment.
As part of our safe recruitment practice, pre-employment checks will be undertaken before any appointment is confirmed. All successful applicants will be required to complete the Trust's induction programme. The Fundamental (Statutory and Mandatory) training will be in an e-learning format. You will be required to complete training modules online (approx. 9-14 hours depending on the post) by the end of your second week with us.
If you are successful at the shortlisting stage of the recruitment process, we may contact you via email to advise you of the interview details. Please ensure you access your email account from which you applied regularly once the position has closed.
Band 4 Medical Secretary - OA CMHT East Hub - Little Bromwich Centre employer: Birmingham and Solihull Mental Health NHS Foundation Trust
Contact Detail:
Birmingham and Solihull Mental Health NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Band 4 Medical Secretary - OA CMHT East Hub - Little Bromwich Centre
✨Tip Number 1
Familiarise yourself with the RIO system, as experience with this software is a key requirement for the role. If you haven't used it before, consider looking for online tutorials or resources to get a basic understanding.
✨Tip Number 2
Brush up on your medical terminology knowledge. Understanding the language used in healthcare settings will not only help you in the role but also impress the interviewers during your discussions.
✨Tip Number 3
Highlight any previous experience working in mental health or with diverse populations. This will show that you understand the unique challenges and needs of the community you'll be serving.
✨Tip Number 4
Prepare for the interview by practising common questions related to secretarial roles in healthcare. Think about scenarios where you've had to manage multiple tasks under pressure, as this will likely come up during your interview.
We think you need these skills to ace Band 4 Medical Secretary - OA CMHT East Hub - Little Bromwich Centre
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Medical Secretary. Emphasise your proficiency in Microsoft Office, audio transcription, and any experience you have in a healthcare setting.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the organisation. Mention your adaptability, communication skills, and any experience working with individuals facing mental health challenges, as these are crucial for this position.
Highlight Relevant Qualifications: Clearly list your qualifications such as RSA II Typing/Text Processing, Amspar Diploma, and any medical terminology qualifications. This will demonstrate your preparedness for the role and your commitment to professional development.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Medical Secretary role.
How to prepare for a job interview at Birmingham and Solihull Mental Health NHS Foundation Trust
✨Know Your Role
Familiarise yourself with the specific duties of a Medical Secretary, especially in a mental health context. Understand the importance of your role in supporting the medical team and how it impacts patient care.
✨Highlight Relevant Experience
Be prepared to discuss your previous secretarial experience, particularly any roles that involved working with medical terminology or in a healthcare setting. Mention your proficiency with Microsoft Office and any relevant systems like RIO.
✨Demonstrate Communication Skills
Since the role requires excellent written and verbal communication, be ready to showcase examples of how you've effectively communicated with diverse teams or handled sensitive information in the past.
✨Show Empathy and Adaptability
Given the nature of the work, it's crucial to demonstrate your ability to empathise with clients and adapt to changing situations. Share experiences where you've successfully navigated challenges in a fast-paced environment.
