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- Tasks: Support the Store Manager and lead the team in a fast-paced toy retail environment.
- Company: Join the UK's largest independent toy retailer, known for exceptional play experiences.
- Benefits: Enjoy flexible pay, generous holiday, toy discounts, and a supportive culture.
- Why this job: Be part of a fun, dynamic team that values your growth and community impact.
- Qualifications: Looking for a people-focused leader with retail experience and a passion for toys.
- Other info: Opportunity to work in Tesco concessions and develop your retail career.
The predicted salary is between 29300 - 29300 £ per year.
Location: Bexleyheath, Bexley, Greater London, United Kingdom
Join the UK’s fastest-growing toy retailer! We’re on a mission to become the best-loved toyshop, and we want you to join us as our Assistant Manager in Bexleyheath on a full-time, permanent basis. In this role, you’ll have the unique opportunity to support your Store Manager while also helping to manage the local Tesco concession.
As our Assistant Manager, you will receive a competitive salary of £29,300 per annum, along with an impressive range of benefits. Toy retailing is demanding, hands-on, and fast-paced, but it is also fun—every day brings new challenges. To thrive as our Assistant Manager, you must possess a competitive commercial mindset and that essential retail ‘trader’ instinct, excelling in a volume-driven, highly seasonal trading environment.
The Entertainer is a family-run business and the UK’s largest independent toy retailer, with over 165 locations nationwide. In 2019, we proudly acquired the Early Learning Centre (ELC), further solidifying our commitment to providing exceptional play experiences. As an ambitious toy retailer, we are expanding our online and high street presence. Our concession spaces in Tesco, M&S, and Matalan enable us to showcase our toys while offering customers our specialist knowledge, toy expertise, and impressive customer service.
Why Join Us as Our Assistant Manager?
We genuinely care about our people, our customers, and the communities we serve. As our Assistant Manager, you’ll experience a friendly, supportive culture where training and development are prioritised, empowering you to ‘aim higher’ in your retail career.
In return for your hard work and commitment as our Assistant Manager, you’ll enjoy fantastic benefits such as:
- Flexible access to your pay via MyView PayNow
- Retail Trust benefits, including Virtual GP access
- Birthday leave and 30 days of holiday
- An annual bonus scheme
- Pension salary sacrifice
- Generous toy discounts
- Enhanced maternity and paternity pay
- High street and leisure discounts
- A cycle-to-work scheme
- Life cover
Key Responsibilities of Our Assistant Manager:
As our Assistant Manager, you will support the Store Manager with the following duties:
- Collaborating with your team to deliver exceptional customer service supported by in-depth product knowledge.
- Assisting your Store Manager in acting as a brand ambassador for our Tesco partners.
- Implementing and executing promotional changes while maintaining excellent merchandising standards on the shop floor.
- Developing and coaching your team to achieve fantastic sales results.
- Building external relationships to effectively market your store and drive sales growth.
What We’re Looking For in Our Assistant Manager:
We seek a positive, people-focused individual who is genuinely excited about our brand and product ranges. You should be:
- Capable of managing and leading the store team in the absence of your Store Manager, especially during visits to the designated Tesco concession store.
- Tech-savvy and confident with new technology.
- Resilient and adaptable, with the ability to plan and execute operational activities under pressure.
- A strong leader with excellent people skills, capable of driving, developing, and motivating your team to become the best-loved toyshop.
- Ideally, you will currently be in a position such as Branch Manager, Assistant Manager, Deputy Manager, Sales Manager, or Department Manager within a customer-focused retail environment, seeking a new career challenge.
If you’re a competitive and commercial retailer eager to make a difference, we encourage you to apply today with your up-to-date CV to become our new Assistant Manager! Join us and help shape the future of play!
Assistant Manager employer: Creative Lifestyle CIC
Contact Detail:
Creative Lifestyle CIC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with the toy retail industry and the specific brands that The Entertainer carries. Understanding their product range and customer demographics will help you demonstrate your passion for the role during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in previous roles. Highlight any experience you have in training or developing staff, as this is crucial for the Assistant Manager position.
✨Tip Number 3
Network with current or former employees of The Entertainer to gain insights into the company culture and expectations. This can provide you with valuable information to tailor your approach and show your genuine interest in the brand.
✨Tip Number 4
Prepare to discuss how you would handle high-pressure situations, especially during peak trading times. Being able to articulate your strategies for maintaining excellent customer service and team morale under pressure will set you apart.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly in customer-focused environments. Emphasise any leadership roles you've held and specific achievements that demonstrate your ability to drive sales and manage a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the toy industry and your understanding of the company's mission. Mention how your skills align with the responsibilities of the Assistant Manager role and express your enthusiasm for contributing to the team.
Highlight Relevant Skills: In your application, focus on key skills such as team leadership, customer service excellence, and your ability to adapt in a fast-paced environment. Use specific examples to illustrate how you've successfully managed teams or improved customer experiences in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail management position.
How to prepare for a job interview at Creative Lifestyle CIC
✨Show Your Passion for Toys
Make sure to express your enthusiasm for the toy industry during the interview. Share any personal experiences or stories that highlight your love for toys and how it aligns with the company's mission to be the best-loved toyshop.
✨Demonstrate Leadership Skills
As an Assistant Manager, you'll need to showcase your leadership abilities. Prepare examples of how you've successfully led a team in the past, particularly in a retail environment, and discuss how you can motivate and develop your team to achieve sales goals.
✨Understand the Brand and Its Values
Research The Entertainer and its values before the interview. Be ready to discuss how you can embody these values as an Assistant Manager and contribute to the company's growth and customer service excellence.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle pressure. Think of specific situations where you've had to adapt quickly or manage operational challenges, especially in a fast-paced retail setting.
