Floor Manager (Restaurant)

Floor Manager

Do you have passion for hospitality and exceptional customer service? Join our Team as a Floor Manager and be part of an exciting journey!

About Jason Atherton Restaurants The Social Company:

Jason Atherton started The Social Company, and it has grown into a globally renowned restaurant group, with a portfolio of restaurants which include City Social, Little Social as well as the Blind Pig Bar, Berners Tavern named the defining restaurant of the decade. As the group expands its Restaurant portfolio, Sael has open in St James Market as well as Three Darlings in Chelseas Pavilion Road and Row on 5 on Saville Row. The Social Company has a global presence in Shanghai, Dubai, Mykonos, and St Moritz. Jason Atherton's dedication to culinary excellence and philanthropy has positioned The Social Company as a leader in the hospitality sector.

About City Social:

Located on level 24 of Tower 42 in the heart of London and boasting magnificent views across the city, City Social features a beautiful modern-British menu created by Jason Atherton. City Social also houses a relaxed bar, Social 24, offering cocktails inspired by the famous London landmarks that can be spotted from the panoramic views.

About You:

You are an experienced and dynamic professional with a passion for hospitality and exceptional customer service. You thrive in a fast-paced environment and are committed to delivering outstanding guest experiences.

What We Offer:

• Competitive salary package: Negotiable, depending on experience
• Employee benefits: 28 days of annual leave plus annual increments to the maximum of 33 days
• Complimentary meals whilst on duty
• Generous food & beverage discounts
• Company events & days out
• Career Development Opportunities: We believe in fostering growth and offer opportunities for professional development within The Social Company
• Training & Development Opportunities: We are committed to enhancing your skills and knowledge so that you can be the best that you can be.

The Floor Manager, Will be responsible for managing the Restaurant Floor as follows:

• Managing the floor Team and to ensure the set-up of the floor is according to the standards of the restaurant.
• Ensure the cleanliness of the restaurant on a daily basis.
• Ensuring checklists are completed to the highest standards.
• Ensure you follow closing procedures.
• According to profile assisting with management duties.
• Team Leadership: Supervise and motivate the floor staff to ensure high standards of service.
• Customer Service: Ensure guests receive exceptional service and address any issues promptly and professionally.
• Training & Development: Train and mentor staff to enhance their skills and knowledge.
• Inventory Management: Assist in managing inventory and ensuring proper stock levels.
• Event Coordination: Assist in planning and executing events and private functions.
• Health & Safety: Ensure compliance with health and safety regulations.

Qualifications & Experience:

• Experience: Proven experience as a Floor Manager or in a similar role within the hospitality industry, preferably in a fine dining and Michelin starred setting.
• Customer Focus: A genuine passion for hospitality and customer service.
• Communication Skills: Excellent verbal and written communication skills.
• Organizational Skills: Strong organizational and multitasking abilities.
• Problem-Solving: Ability to handle challenging situations with professionalism and tact.
• Flexibility: Availability to work evenings and weekends as required by the business.
• Right to Work: Must have the right to work and live in the UK without any restrictions.

Person Specification:

• Bring in a positive and can-do attitude
• Been a Team Player
• Honesty and integrity.

Start Date: Immediate Start

Location: City of London

Must already have the right to work and live in the UK without any restrictions.

The Social Company is an Equal Opportunity Employer and welcomes Applicant from all walks of life.

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