Hospitality Services Officer
Hospitality Services Officer

Hospitality Services Officer

Full-Time 20000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join us in a dynamic role across catering, cleaning, and laundry at Sale Gardens.
  • Company: Opal HealthCare is Australia's largest aged care provider, dedicated to compassion and excellence.
  • Benefits: Enjoy flexible hours, mentoring, scholarships up to $15,000, and a supportive work environment.
  • Why this job: Make a real difference in residents' lives while gaining valuable experience and skills.
  • Qualifications: No specific qualifications required; just a passion for helping others and a willingness to learn.
  • Other info: All applicants will be contacted for an interview quickly; join our caring community today!

The predicted salary is between 20000 - 30000 £ per year.

A role with great variety and meaningful work! Flexible roster options across catering, cleaning, and laundry, located in Sale Gardens Care Community.

At Opal HealthCare, we know that companies don’t succeed, people do. Opal Healthcare is Australia’s largest residential aged care provider, with 133 Care Communities and over 20,000 team members nationwide. Our values of Compassion, Accountability, Respect, and Excellence are at the heart of everything we do.

All applicants will be contacted for an interview as soon as possible.

About the role:

  • Based at Sale Gardens Care Community
  • Hospitality role offering flexible shifts
  • Permanent & Casual opportunities to suit your lifestyle
  • Work across 3 departments – catering, cleaning, and laundry
  • Assist with food preparation and servery of meals
  • Housekeeping of rooms and common areas of the Care Community
  • Laundering of clothing, linen, and other washing
  • Provide excellent customer service to our residents in all areas

At Opal HealthCare, we are dedicated to our purpose of bringing joy to those we care for. Joining Opal gives you access to a range of benefits including:

  • Work/life balance with flexible hours – opportunity to work casual or permanent shifts
  • Dedicated mentoring & career development programs through our Opal Healthcare Academy
  • Sponsored study & training with scholarship opportunities up to $15,000 for further education through university, TAFE, & RTO partnerships
  • Leave loading: opportunity to withdraw leave
  • Employee Referral Program – earn up to $5,000 for referring friends
  • Internal & external training programs
  • National secondment opportunities to diversify your experience
  • Sector-leading training, systems, & innovation

Please note all applicants must be willing to complete a pre-employment medical, police clearance, and NDIS worker’s clearance.

Hospitality Services Officer employer: Opal HealthCare

At Opal HealthCare, we pride ourselves on being an exceptional employer, offering a supportive work culture that values compassion and respect. Our flexible roster options allow you to balance your personal life while engaging in meaningful work across various departments, with ample opportunities for career development through our dedicated training programs. Join us at Sale Gardens Care Community, where you can make a real difference in the lives of our residents while enjoying benefits like sponsored education and a generous employee referral program.
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Contact Detail:

Opal HealthCare Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hospitality Services Officer

✨Tip Number 1

Familiarise yourself with Opal HealthCare's values of Compassion, Accountability, Respect, and Excellence. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs to show you're a great fit for their team.

✨Tip Number 2

Highlight any previous experience in hospitality or customer service roles, especially in aged care or similar environments. Be ready to share specific examples of how you've provided excellent service, as this will resonate well with the hiring team.

✨Tip Number 3

Prepare to discuss your flexibility regarding shifts. Since the role offers both permanent and casual opportunities, being open about your availability can make you a more attractive candidate.

✨Tip Number 4

Research the Sale Gardens Care Community and understand its operations. Knowing details about their catering, cleaning, and laundry services will help you speak confidently about how you can contribute to their mission during the interview.

We think you need these skills to ace Hospitality Services Officer

Customer Service Skills
Food Safety Knowledge
Attention to Detail
Time Management
Teamwork
Communication Skills
Adaptability
Basic Cooking Skills
Housekeeping Skills
Laundry Management
Compassion and Empathy
Problem-Solving Skills
Organisational Skills
Health and Safety Awareness

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Hospitality Services Officer position. Tailor your application to highlight relevant experience in catering, cleaning, and customer service.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles in hospitality or aged care. Mention specific tasks you have performed that align with the duties listed in the job description, such as food preparation or housekeeping.

Showcase Your Values: Opal HealthCare values Compassion, Accountability, Respect, and Excellence. Make sure to incorporate these values into your application by providing examples of how you have demonstrated them in your past work experiences.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Opal HealthCare

✨Understand the Company Values

Before your interview, take some time to familiarise yourself with Opal HealthCare's core values: Compassion, Accountability, Respect, and Excellence. Be prepared to discuss how you embody these values in your previous roles, as this will show your alignment with their mission.

✨Showcase Your Customer Service Skills

As a Hospitality Services Officer, excellent customer service is key. Think of specific examples from your past experiences where you provided outstanding service, especially in challenging situations. This will demonstrate your ability to connect with residents and meet their needs.

✨Highlight Flexibility and Teamwork

Given the variety of roles within the position, emphasise your flexibility and willingness to work across different departments like catering, cleaning, and laundry. Share experiences that showcase your ability to collaborate effectively with team members to achieve common goals.

✨Prepare Questions for the Interviewer

Having thoughtful questions ready shows your genuine interest in the role and the company. Ask about the training programs available, opportunities for career development, or how the team ensures a positive environment for both staff and residents.

Hospitality Services Officer
Opal HealthCare
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