At a Glance
- Tasks: Support clients with Linux systems, resolve technical issues, and execute shell commands.
- Company: Join an innovative tech company revolutionising Billing Services in the Telecoms and IT sectors.
- Benefits: Enjoy a hybrid work model, competitive salary up to £35k, and great corporate perks.
- Why this job: Be part of a dynamic team, enhance your tech skills, and make a real impact.
- Qualifications: Basic understanding of Linux systems and UNIX tools; problem-solving and communication skills required.
- Other info: Opportunity for growth and collaboration with developers on exciting projects.
The predicted salary is between 28000 - 35000 £ per year.
We are delighted and excited to offer the opportunity to join a vibrant, innovative, and award winning tech company who are making great waves in the provision of Billing Services for the Telecoms and IT Sectors in the UK.
We are currently seeking a highly motivated Linux Support Analyst to join our client’s dynamic technical team. This role is perfect for someone with a keen interest in Linux systems and UNIX power tools.
As a Linux Support Analyst, you will be responsible for executing shell commands, resolving technical issues, and providing excellent support to our clients.
Responsibilities:- Remote Technical Support: Resolve helpdesk tickets related to Linux systems, assisting clients with technical queries and solutions.
- Use UNIX power tools to streamline workflows, analyse system performance, and address support issues.
- Run shell commands to perform essential system tasks and provide client support.
- System Monitoring: Monitor system health and performance, and proactively identify and address potential issues.
- Provide insights from shell commands to optimize system operation.
- Perl Scripting (Desirable): Utilize Perl scripting when necessary to automate tasks and enhance system functionality.
- Collaborate with developers to integrate Perl scripts into existing systems.
- SQL Knowledge (Desirable): Assist with SQL queries for data analysis and reporting when required.
- Familiarity and basic understanding of Linux-based systems.
- Working knowledge of UNIX power tools.
- Good problem-solving and troubleshooting skills.
- Strong communication and collaboration skills.
- Proactive attitude, enthusiasm for technology, and strong collaboration skills.
- Detail-oriented with a focus on task execution and system stability.
Linux Support Analyst employer: Nikwax
Contact Detail:
Nikwax Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Linux Support Analyst
✨Tip Number 1
Familiarise yourself with common Linux commands and UNIX power tools. Being able to demonstrate your proficiency in these areas during an interview can set you apart from other candidates.
✨Tip Number 2
Engage with online communities or forums related to Linux support. Networking with professionals in the field can provide valuable insights and potentially lead to job referrals.
✨Tip Number 3
Prepare for technical questions by practising troubleshooting scenarios. Being able to walk through your thought process on resolving issues will showcase your problem-solving skills.
✨Tip Number 4
Highlight any experience you have with scripting, especially Perl, during discussions. Even if it's not a primary requirement, showing your willingness to learn and adapt can impress potential employers.
We think you need these skills to ace Linux Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Linux systems and UNIX power tools. Include specific examples of how you've resolved technical issues or provided support in previous roles.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your problem-solving skills and any relevant experience with shell commands, Perl scripting, or SQL knowledge.
Showcase Relevant Skills: When filling out your application, emphasise your familiarity with Linux-based systems and your ability to monitor system health. Highlight any specific tools or technologies you have used in past roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Nikwax
✨Show Your Linux Knowledge
Make sure to brush up on your Linux skills before the interview. Be prepared to discuss your experience with Linux systems and any specific distributions you are familiar with. Highlight any projects or tasks where you've successfully used shell commands or UNIX power tools.
✨Demonstrate Problem-Solving Skills
Prepare to share examples of how you've resolved technical issues in the past. Think of specific scenarios where you identified a problem, implemented a solution, and the outcome. This will showcase your troubleshooting abilities, which are crucial for a Linux Support Analyst.
✨Communicate Clearly
Strong communication skills are essential for this role. Practice explaining complex technical concepts in simple terms, as you may need to assist clients who are not tech-savvy. During the interview, ensure you articulate your thoughts clearly and listen actively to the interviewer's questions.
✨Be Ready for Technical Questions
Expect technical questions related to Linux systems, shell commands, and possibly Perl scripting or SQL queries. Review common commands and their functions, and be ready to demonstrate your knowledge. If you're unsure about something, it's okay to admit it but express your willingness to learn.