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- Tasks: Support housing benefit payments and financial reconciliations in a remote role.
- Company: Join a leading organisation in public sector revenues with a strong reputation.
- Benefits: Enjoy flexible remote work and competitive pay at £35.89 per hour.
- Why this job: Be part of a vital financial support team and make a real impact.
- Qualifications: Experience with Civica Open Revenues and knowledge of payment processing is essential.
- Other info: Immediate start available for motivated candidates.
Rate: £35.89 per hour (Inside IR35 via Umbrella)
Contract: ASAP Start
Location: Fully Remote
We’re seeking a Civica Revenues Support Officer with strong knowledge of Civica Open Revenues to provide key support across housing benefit payments and financial reconciliations.
Key Responsibilities:
- Manage Housing Benefit payment runs and Direct Debit operations
- Perform cash reconciliations and process refunds accurately
- Log and escalate helpdesk issues with Civica
- Support system users and assist with daily finance operations
- Familiarity with Civica Automation/PTC is desirable but not essential
Key Skills & Experience:
- Hands-on experience with Civica Open Revenues is essential
- Background in public sector revenues or benefits processing
- Strong understanding of payment processing and reconciliation workflows
- Ability to manage system issues and communicate with suppliers
- Self-motivated and confident working remotely
Apply now to step into a vital financial systems support role with an immediate start.
Revenues & Payments Officer – Civica Open Revenues employer: Salt Digital Recruitment
Contact Detail:
Salt Digital Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenues & Payments Officer – Civica Open Revenues
✨Tip Number 1
Familiarise yourself with Civica Open Revenues and its functionalities. If you can demonstrate your knowledge during the interview, it will show that you're proactive and ready to hit the ground running.
✨Tip Number 2
Brush up on your understanding of housing benefit payment processes and financial reconciliations. Being able to discuss these topics confidently will set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully managed system issues in the past. This will highlight your problem-solving skills and ability to communicate effectively with suppliers.
✨Tip Number 4
Since this role is fully remote, be ready to discuss your experience working independently. Share strategies you've used to stay motivated and organised while working from home.
We think you need these skills to ace Revenues & Payments Officer – Civica Open Revenues
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your hands-on experience with Civica Open Revenues in your CV and cover letter. Detail specific tasks you've managed, such as housing benefit payment runs and cash reconciliations.
Tailor Your CV: Customise your CV to reflect the key skills and experiences mentioned in the job description. Use keywords like 'payment processing', 'financial reconciliations', and 'public sector revenues' to align with what the company is looking for.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are the perfect fit for the role. Mention your ability to work remotely and your self-motivation, as these are crucial for this position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a financial support role.
How to prepare for a job interview at Salt Digital Recruitment
✨Showcase Your Civica Knowledge
Make sure to highlight your hands-on experience with Civica Open Revenues during the interview. Be prepared to discuss specific scenarios where you've successfully managed housing benefit payment runs or cash reconciliations.
✨Demonstrate Problem-Solving Skills
Since the role involves logging and escalating helpdesk issues, think of examples where you've effectively resolved system issues in the past. This will show your ability to manage challenges and communicate with suppliers.
✨Emphasise Remote Working Experience
As this position is fully remote, it's crucial to convey your self-motivation and confidence in working independently. Share experiences that demonstrate your ability to stay organised and productive without direct supervision.
✨Prepare for Technical Questions
Expect questions related to payment processing and reconciliation workflows. Brush up on these topics and be ready to explain your understanding clearly, as it will reflect your suitability for the role.
