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For Companies At a Glance
- Tasks: Lead diagnosis and repairs in industrial refrigeration systems while maintaining customer relationships.
- Company: Join Johnson Controls, a global leader in technology and industrial solutions across 150+ countries.
- Benefits: Enjoy competitive salary, overtime pay, relocation support, and a comprehensive benefits package.
- Why this job: Be part of a culture that values work-life balance, continuous learning, and mental health support.
- Qualifications: Relevant trade qualifications and experience with industrial refrigeration systems are essential.
- Other info: Relocation opportunities available for candidates outside the UK.
The predicted salary is between 36000 - 60000 £ per year.
Johnson Controls is a global diversified technology and industrial leader serving customers in over 150 countries. Our Industrial Refrigeration (IREF) division delivers project solutions, maintenance & service solutions that support our customers' manufacturing, cold storage and R&D testing requirements. We are the OEM for SABROE, Frick Compressors & York products with trained engineers located nationally providing project solutions along with planned, preventative & reactive works to our target markets being meat, poultry, food manufacturing, beverage, cold storage, general manufacturing, leisure, pharmaceutical & automotive industries.
What we offer
- Relocation opportunity - role based in Glasgow, UK
- Competitive salary, and overtime paid at premium pay rates.
- Stand by allowance, call outs, travel paid on top of basic salary.
- Service vehicle, Mobile phone, tablet, PPE and any specialist equipment provided.
- 25 days paid holidays plus Bank Holidays
- Holiday Purchase Scheme
- Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products.
- Training opportunities with outstanding resources available.
- Career development through various career ladders programs.
- Dedication to safety through our Zero Harm policy.
- Access to business resource groups.
What you will do
We are looking for a competent IREF Lead Technician, who can lead diagnosis and repairs systems malfunctions, requiring specific technical knowledge and relevant qualifications as well as an understanding on time and equipment requirements. You will act as a subject expert, keeping customers informed on the nature of service provided, outstanding issues, recommends system enhancement/upgrade and provide the customer with advice/training in system operations as required. Your role as a Lead Technician is to maintain positive customer relationships, ensuring pro-active feedback, documentation of the customer's equipment and systems status/work completed. You may provide technical coaching to less experienced service team members as well as coordinate on-site work activity for highly complex and multi-person jobs. May include overlooking activities of subcontractors. The role is based in Scotland, predominantly within Glasgow region and currently is open to candidates based outside of the UK who are looking to relocate.
What we look for
- Relevant qualifications in the specific trade (e.g. BAS/BNS, HVAC, Refrigeration)
- Complex product knowledge and advanced system knowledge within Industrial Refrigeration
- Ammonia certification is essential
- Driving License
- Experience in working with HFC, Ammonia & Co2 systems
- Experience with major manufacturers such as SABROE, Frick, York, Bitzer, Howden
- Experience with DX, pumped, flooded, multistage systems
If you are successful, we can offer you a company culture that promotes work-life balance, a commitment to continued learning and development, access to mental health support, a fantastic benefits package which includes a competitive salary, company van, pension, life assurance, employee assistance program, employee referral scheme, discount on Johnson Controls security products including ADT Smart Home plus voluntary schemes for childcare vouchers, cycle to work, eye care vouchers and holiday purchase.
Lead Technician - Industrial Refrigeration employer: Johnson Controls, Inc.
Contact Detail:
Johnson Controls, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Technician - Industrial Refrigeration
✨Tip Number 1
Familiarise yourself with the specific technologies and systems mentioned in the job description, such as SABROE, Frick, and York products. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the industrial refrigeration field, especially those who have experience with ammonia systems. Engaging with industry experts can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Consider reaching out to current or former employees of Johnson Controls on platforms like LinkedIn. They can offer insider information about the company culture and what it takes to succeed in the Lead Technician role.
✨Tip Number 4
Prepare to discuss your experience with complex product knowledge and advanced system knowledge during the interview. Be ready to share specific examples of how you've successfully diagnosed and repaired systems in the past.
We think you need these skills to ace Lead Technician - Industrial Refrigeration
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the specific requirements and responsibilities of the Lead Technician position. Highlight your relevant experience in industrial refrigeration and any qualifications that match their needs.
Tailor Your CV: Customise your CV to reflect your experience with HFC, Ammonia, and CO2 systems, as well as your familiarity with major manufacturers like SABROE and Frick. Use keywords from the job description to make your application stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your technical expertise and customer service skills. Mention specific examples of how you've successfully diagnosed and repaired system malfunctions in the past.
Highlight Relocation Willingness: If you're applying from outside the UK, clearly state your willingness to relocate to Glasgow. Emphasise your flexibility and readiness to adapt to a new environment, which can be a significant advantage for the employer.
How to prepare for a job interview at Johnson Controls, Inc.
✨Showcase Your Technical Expertise
Make sure to highlight your relevant qualifications and experience in industrial refrigeration. Be prepared to discuss specific systems you've worked with, such as HFC, Ammonia, and CO2 systems, and demonstrate your understanding of complex product knowledge.
✨Emphasise Customer Relationship Skills
Since the role involves maintaining positive customer relationships, be ready to share examples of how you've effectively communicated with clients in the past. Discuss how you keep customers informed about service progress and how you handle feedback.
✨Prepare for Technical Coaching Scenarios
As a Lead Technician, you may need to coach less experienced team members. Think of instances where you've provided guidance or training to others and be ready to explain your approach to mentoring and teamwork.
✨Understand the Company Culture
Familiarise yourself with Johnson Controls' commitment to safety and work-life balance. Be prepared to discuss how your values align with their Zero Harm policy and how you prioritise safety in your work.
