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- Tasks: Lead the workshop team, manage workflow, and ensure quality standards.
- Company: Taylor & Hart is a digital-first engagement ring company known for innovation and ethical practices.
- Benefits: Enjoy a supportive, flexible workplace that celebrates diversity and inclusivity.
- Why this job: Make a real impact in a growing company while developing your leadership skills.
- Qualifications: 5+ years in jewellery manufacturing with supervisory experience required.
- Other info: Join us to help grow our team 5x over the next 3 years!
The predicted salary is between 36000 - 60000 ÂŁ per year.
We are seeking a high performing Workshop Manager to lead the Taylor & Hart Workshop team. Key responsibilities include maintaining our quality standards, planning workflow and improving technical knowledge across the business. The ideal candidate will be a self-starter who proactively builds partnerships with senior stakeholders within Taylor & Hart to gain a good overview of the business from the inside out and is eager to make a real difference to the company’s success.
- Ensure internal product tracking system is kept live at all times
- Responsible for hiring, onboarding, managing and the performance of the workshop team
- Responsible for workload management for both employed craftsmen and contractors (internal and external)
- Ensuring all services done internally are completed by internal deadline and up to company quality standards
- Responsible for the overall operations of the workshop including: materials, the overall space and equipment, smelting and salvage
- Ensuring health, safety and security in the workshop at all times
- Support the Aftercare function with inspections and recommendations of aftersales (outside of policy resizes, repairs and returns)
- Support the Quality function with up to company standards quality checks
- Provide feedback to the CAD and Procurement departments to improve overall product quality, longevity and finish
- Support the design and sampling stages of New product development
- Support the design and planning stages of some Bespoke pieces
- Support other departments who need access to the workshop on an ad hoc basis to do so with the least possible disruption
- Onboarding, managing and giving feedback to external/internal contractors
- Look for new contractors when existing ones are not meeting standards or we have grown sufficiently to need more support
- Plan for and facilitate training opportunities, both in-house and externally for contractors who need this
- Provide feedback and where possible implement changes on how systems and processes can be improved
Ideal Candidate
- Minimum 5 years of experience in jewellery manufacturing, repair, or bench work
- Prior experience in a supervisory or managerial role within a jewellery workshop
- Strong knowledge of precious metals, gemstones, and production techniques
- Excellent leadership and team management abilities
- Strong organisational and planning skills to manage workflow and deadlines
- Ability to give clear instructions and constructive feedback to team members
- Experience with CRM and ERP platforms
Reports To Head of Supply Chain
Contract Type Full time / Permanent Depending on experience
About us At Taylor and Hart we are a digital first engagement ring company. Our “without limits” approach to product design, customer experience and our ethical supply chain has positioned us as one of the most innovative jewellery companies in the last decade. Our workplace is supportive, rewarding and flexible, celebrating diversity, equality, sustainability and inclusiveness.
Workshop Manager employer: Benchpeg Ltd.
Contact Detail:
Benchpeg Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Manager
✨Tip Number 1
Familiarise yourself with the latest trends in jewellery manufacturing and repair. This will not only help you understand the industry better but also allow you to speak confidently about how you can contribute to Taylor & Hart's innovative approach.
✨Tip Number 2
Network with professionals in the jewellery sector, especially those who have experience in workshop management. Building relationships with industry insiders can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've improved workflow or quality standards in previous roles.
✨Tip Number 4
Research Taylor & Hart’s values and mission. Understanding their commitment to sustainability and inclusiveness will help you align your responses during interviews, showcasing that you're a great cultural fit for the company.
We think you need these skills to ace Workshop Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in jewellery manufacturing and management. Emphasise your leadership skills and any specific achievements that demonstrate your ability to maintain quality standards and manage a workshop team.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the jewellery industry and your understanding of Taylor & Hart's values. Mention how your experience aligns with the responsibilities of the Workshop Manager role and how you can contribute to the company's success.
Showcase Your Technical Knowledge: Include specific examples of your technical knowledge regarding precious metals, gemstones, and production techniques. This will help demonstrate your expertise and suitability for the role.
Personalise Your Message: When providing a message for the employer, make it personal and engaging. Briefly introduce yourself, mention why you're excited about the opportunity, and highlight what you can bring to the team at Taylor & Hart.
How to prepare for a job interview at Benchpeg Ltd.
✨Showcase Your Leadership Skills
As a Workshop Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams in the past, highlighting your approach to giving feedback and fostering a collaborative environment.
✨Understand the Technical Aspects
Brush up on your knowledge of precious metals, gemstones, and production techniques. Be ready to discuss how you can improve technical knowledge across the business and ensure quality standards are met.
✨Prepare for Workflow Management Questions
Expect questions about how you would manage workload and deadlines. Think of specific strategies you've used in previous roles to plan workflows effectively and ensure that both internal craftsmen and external contractors meet their targets.
✨Demonstrate Your Problem-Solving Skills
Be prepared to discuss how you've handled challenges in a workshop setting. Whether it's dealing with contractor performance or improving systems and processes, showcasing your problem-solving skills will be crucial.
