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For Companies At a Glance
- Tasks: Assist with client issues, manage tasks, and support Directors' diary management.
- Company: Join TC Group, a top 20 UK accountancy firm with over 30 years of experience.
- Benefits: Enjoy 25 days holiday, study support, and a birthday day off!
- Why this job: Be part of a rapidly growing team dedicated to client success and personal development.
- Qualifications: 1 year admin experience, strong Excel skills, and excellent communication abilities required.
- Other info: Must have own transport; hybrid working options available.
The predicted salary is between 24000 - 26000 £ per year.
Salary – £24,000 - £26,000 per annum, dependant on experience
Hours - Monday to Friday, 35 hours per week with occasional hybrid working
Holiday – 25 days annual leave (excluding bank holidays) rising by 1 day per each year of service (up to a maximum of 30 days)
About The Business Support Assistant Role
We are TC Group, the fastest-growing top 20 accountancy firm in the UK. We’re business advisors and accountants, with over 30 years of experience, honing our skills and developing our service offering to deliver a wide range of bespoke support and advice to ambitious business owners and their businesses.
We have an exciting role for a Business Support Assistant in our Stanley, County Durham office.
Key responsibilities of a Business Support Assistant include:
- Prioritising and managing tasks effectively.
- Actively resolving client issues to conclusion.
- Monitoring cash collection and fee renewals regularly.
- Supporting with Directors’ diary management.
- Carrying out administrative duties such as typing, composing standard and engagement letters, and taking meeting minutes/actions.
About You
We are looking for candidates with the following skills and experience:
- Minimum of 1 year’s administration experience within an office environment.
- Good knowledge of Excel and the Microsoft Office Suite – Word, Outlook, PowerPoint, and Teams.
- Hardworking with a high sense of urgency.
- Ability to prioritise and manage time effectively.
- Excellent customer service and communication skills.
- Must have own transport as our office is difficult to access by public transport.
Benefits for the Business Support Assistant include:
- Pension scheme
- Study support
- Group life assurance (4x salary)
- Opportunity to purchase additional holiday days
- Birthday day off
- Quarterly functions and events
- Access to our employee benefits portal – cashback and vouchers on everyday purchases
- Employee Assistance Programme
- Employee Referral Bonus – we’re always looking for talented individuals to join our team
- Regular training and development to support your professional and personal growth
About Us
TC Group is growing rapidly! We’re an ambitious team dedicated to providing a high-quality experience for our clients. Our client base is expanding, supporting the UK’s ambitious business owners, SMEs, and large corporations. We value technical excellence, solution focus, and continual improvement. We are an equal opportunity employer and welcome candidates from all backgrounds. Please note, applications are only accepted from candidates based in the UK, and we cannot provide sponsorship.
Additional Details
- Department: Support
- Contract type: Permanent
- Hours: 35 hours per week, Monday to Friday
- Salary: £24,000 - £26,000
Business Support Assistant employer: TC Group
Contact Detail:
TC Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Assistant
✨Tip Number 1
Familiarise yourself with the specific software and tools mentioned in the job description, particularly Excel and the Microsoft Office Suite. Being able to demonstrate your proficiency in these applications during the interview can set you apart from other candidates.
✨Tip Number 2
Research TC Group and understand their values and client base. Tailoring your conversation to reflect how your skills align with their mission of providing high-quality service will show that you're genuinely interested in the role and the company.
✨Tip Number 3
Prepare examples from your previous experience that showcase your ability to manage tasks effectively and resolve client issues. Having concrete examples ready will help you illustrate your problem-solving skills and time management abilities during the interview.
✨Tip Number 4
Since the role requires good communication skills, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family to refine your delivery and ensure you come across as professional and approachable.
We think you need these skills to ace Business Support Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially your administration skills and familiarity with Microsoft Office Suite. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your previous experience aligns with the responsibilities of a Business Support Assistant.
Highlight Soft Skills: In your application, emphasise your communication skills and ability to manage time effectively. These are crucial for the role, so provide examples of how you've successfully used these skills in past positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at TC Group
✨Showcase Your Administrative Skills
Make sure to highlight your previous administrative experience during the interview. Be prepared to discuss specific tasks you've managed, such as diary management or client communication, as these are key responsibilities for the Business Support Assistant role.
✨Demonstrate Time Management Abilities
Since prioritising and managing tasks effectively is crucial for this position, come equipped with examples of how you've successfully handled multiple tasks in a previous role. This will show that you can thrive in a busy environment.
✨Familiarise Yourself with Microsoft Office
Given the importance of Excel and the Microsoft Office Suite in this role, brush up on your skills before the interview. You might be asked about your proficiency with these tools, so being able to discuss your experience confidently will set you apart.
✨Prepare for Customer Service Scenarios
Excellent customer service is a must for this role. Think of examples where you've resolved client issues or provided exceptional service. Being able to articulate these experiences will demonstrate your suitability for the position.
