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- Tasks: Assist with client issues, manage tasks, and support Directors' diary management.
- Company: Join TC Group, a top 20 accountancy firm in the UK, known for bespoke business support.
- Benefits: Enjoy 25 days holiday, study support, and a birthday day off, plus more perks!
- Why this job: Be part of a rapidly growing team that values excellence and offers professional growth.
- Qualifications: 1 year admin experience, strong Microsoft Office skills, and excellent communication abilities required.
- Other info: Own transport needed as office access is tricky via public transport.
The predicted salary is between 24000 - 26000 £ per year.
Salary – £24,000 - £26,000 per annum, dependant on experience
Hours - Monday to Friday, 35 hours per week with occasional hybrid working
Holiday – 25 days annual leave (excluding bank holidays) rising by 1 day per each year of service (up to a maximum of 30 days)
About The Business Support Assistant Role
We are TC Group, the fastest-growing top 20 accountancy firm in the UK. We’re business advisors and accountants, with over 30 years of experience, honing our skills and developing our service offering to deliver a wide range of bespoke support and advice to ambitious business owners and their businesses.
We have an exciting role for a Business Support Assistant in our Stanley, County Durham office.
Key responsibilities of a Business Support Assistant include:
- Prioritising and managing tasks effectively.
- Actively resolving client issues to conclusion.
- Monitoring cash collection and fee renewals regularly.
- Supporting with Directors’ diary management.
- Carrying out administrative duties such as typing, composing standard and engagement letters, and taking meeting minutes/actions.
About You
We are looking for candidates with the following skills and experience:
- Minimum of 1 year’s administration experience within an office environment.
- Good knowledge of Excel and the Microsoft Office Suite – Word, Outlook, PowerPoint, and Teams.
- Hardworking with a high sense of urgency.
- Ability to prioritise and manage time effectively.
- Excellent customer service and communication skills.
- Must have own transport as our office is difficult to access by public transport.
Benefits for the Business Support Assistant include:
- Pension scheme
- Study support
- Group life assurance (4x salary)
- Opportunity to purchase additional holiday days
- Birthday day off
- Quarterly functions and events
- Access to our employee benefits portal – cashback and vouchers on everyday purchases
- Employee Assistance Programme
- Employee Referral Bonus – we’re always looking for talented individuals to join our team
- Regular training and development to support your professional and personal growth
About Us
TC Group is growing rapidly! We’re an ambitious team dedicated to providing a high-quality experience for our clients. Our client base is expanding, supporting the UK’s ambitious business owners, SMEs, and large corporations. We value technical excellence, solution focus, and continual improvement. We are an equal opportunity employer and welcome candidates from all backgrounds. Please note, applications are only accepted from candidates based in the UK, and we cannot provide sponsorship.
Additional Details
- Department: Support
- Contract type: Permanent
- Hours: 35 hours per week, Monday to Friday
- Salary: £24,000 - £26,000
Contact Detail:
TC Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Assistant
✨Tip Number 1
Familiarise yourself with the specific software and tools mentioned in the job description, especially Excel and the Microsoft Office Suite. Consider taking a quick online course or tutorial to brush up on any skills you might need to enhance your proficiency.
✨Tip Number 2
Demonstrate your organisational skills by preparing examples of how you've effectively managed tasks or resolved client issues in previous roles. Be ready to discuss these experiences during any interviews.
✨Tip Number 3
Since the role requires excellent customer service skills, think of specific instances where you've gone above and beyond for a client or colleague. This will help you stand out as someone who truly values client relationships.
✨Tip Number 4
Make sure to highlight your ability to work under pressure and manage time effectively. Prepare to share strategies you use to prioritise tasks, especially in a busy office environment, as this is crucial for the Business Support Assistant role.
We think you need these skills to ace Business Support Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially your administration skills and familiarity with Microsoft Office Suite. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that relate to the responsibilities of a Business Support Assistant, such as managing tasks or resolving client issues.
Showcase Your Skills: In your application, emphasise your customer service and communication skills. Provide examples of how you've effectively prioritised tasks and managed time in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at TC Group
✨Showcase Your Administrative Skills
Make sure to highlight your previous administrative experience during the interview. Be prepared to discuss specific tasks you've managed, such as diary management or client communication, as these are key responsibilities for the Business Support Assistant role.
✨Demonstrate Time Management Abilities
Since prioritising and managing tasks effectively is crucial for this position, come equipped with examples of how you've successfully handled multiple responsibilities in a fast-paced environment. This will show that you can thrive under pressure.
✨Familiarise Yourself with Microsoft Office
As proficiency in Excel and the Microsoft Office Suite is essential, brush up on your skills before the interview. You might be asked about your experience with these tools, so be ready to discuss how you've used them in past roles.
✨Prepare for Customer Service Scenarios
Excellent customer service and communication skills are vital for this role. Think of examples where you've resolved client issues or provided exceptional service, as this will demonstrate your ability to handle similar situations at TC Group.
