Economic Crime-Supervision Caseworker

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HMRC plays a significant role in tackling economic crime, delivered through its unique function as a tax authority, law enforcement agency and anti-money laundering supervisor. HMRC's investigation, asset recovery and anti-money laundering powers complement and support the activities of the broader government agenda.

You will work with a range of colleagues across Economic Crime-Supervision (EC-S) and wider HMRC to 'risk' applications made by businesses in order to trade legally. The job holder will work as part of a team who are responsible for carrying out checks on individuals and businesses applying for registration under the Money Laundering, Terrorist Financing and Transfer of Funds Regulations 2017 (the Regulations).

As caseworkers, the jobholder will be expected to make considered decisions on the applicant's eligibility for registration and communicate these decisions to the applicants. Where penalties are applicable, the jobholder will be required to make the necessary calculations.

The jobholder will undertake a range of duties which will include some/all of the following:

• This is a public facing role requiring the appropriate level of proficiency in English required for public sector workers to communicate both written and verbally to customers.
• Manage a personal case load of Registration applications, liaising with our customers via e-mail, telephone and letter to ensure their compliance with Money Laundering Regulations.
• Maintaining data held on the Registration case management systems.
• The post holder is responsible for deciding if customers and businesses meet the criteria to be placed on or remain on HMRC's EC-S Register; decisions will be made within strict time constraints.
• Conduct a 'Fit and Proper' test or 'Approval' test (including criminality checks) on Responsible Persons and Businesses applying for registration under the Regulations and inform the applicants of the decision.
• Conduct checks on Business Owners and Managers who are 'Fit and Proper' as part of our retesting programme and inform the applicants of the decision.
• Analyse data generated from the digital application system and apply a risk-based approach in line with our compliance delivery programme.
• Conduct checks on businesses who are undertaking regulated activity without being registered under the Regulations.
• Apply relevant sanctions, including issuing penalties where the Regulations have not been complied with.
• Appear as a witness at Tribunal or Alternative Dispute Proceedings to defend the decisions made as part of their casework.

We are looking for candidates who will uphold the Civil Service values and standards of behaviour and who:

• Can effectively organise and plan high volume workloads, anticipating risks to prevent them becoming issues.
• Work to the Quality Assurance Standards including the Compliance Professional Standards as part of their professional and quality focussed approach.
• Can demonstrate sound interpersonal, communication and relationship-building skills which require the ability to converse professionally with customers in English at the minimum standards required for public sector workers.
• Can make decisions based on evidence and facts and defend those decisions when required.
• Are committed to continuous improvement, in an environment where performance matters.
• Are flexible, adaptive and creative in solving problems and the ability to adapt to differing business needs quickly.

Due to the sensitive nature of the work Security Check vetting clearance is essential. Applicants without this level of clearance must be willing to undergo the necessary level of vetting and secure relevant clearances, failure to secure the relevant clearance will result in the jobholder being moved to another role decided on by current HMRC guidance.

Essential Criteria:

• An ability to make decisions based on evidence and facts with confidence to defend those decisions.
• Excellent working knowledge of Microsoft 365.
• Ability to work under pressure and to changing priorities whilst managing own workloads.
• Ability to construct professional communications to businesses in English at the minimum standards required for public sector workers.

Behaviours:

• Making Effective Decisions
• Delivering at Pace

Technical skills:

• Technical Skill Exercise

Alongside your salary of £29,475, HM Revenue and Customs contributes £8,538 towards you being a member of the Civil Service Defined Benefit Pension scheme. HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.

We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development.

To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service.

This vacancy is using Success Profiles, and will assess your Behaviours, Strengths, Ability, Experience and Technical skills.

As part of the application process, you will be asked to provide the following:

• A Civil Service Verbal Test - After submission of the first stage of your application, you will be invited to complete a Civil Service Verbal Test. If you successfully pass the test, you will be invited to complete the final stage of the application.
• A name-blind CV including your job history and previous experiences making sure you reference how you meet the essential criteria.
• A 250-word statement for both Behaviours Making Effective Decisions and Delivering at Pace.

Further details around what this will entail are listed on the application form.

We acknowledge that AI can assist you in your application.

In the event of a large number of applications being received, an initial sift may be held on the CV. At full sift all behaviour statements and your CV will be assessed, with the successful candidates being invited to interview.

During the panel interview, you will be assessed on Behaviour based questions and Strength based questions to explore what you enjoy and your motivations relevant to the role. You will also be given an exercise where we will present some information for you to provide an answer, further information will be provided in advance of the interview.

Eligibility: Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days before the vacancy closes, we will not be able to reopen your application for you.

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.

We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.

Additional Security Information: In addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy.

Important Information For Existing HMRC Contractual Homeworkers: This role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need.

Contact point for applicants: Job Contact Name: Richard Wydell Email: richard.wydell@hmrc.gov.uk Telephone: 07741 616 026 Recruitment team Email: unitybusinessservicesrecruitmentresults@hmrc.gov.uk