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For Companies At a Glance
- Tasks: Provide technical support, perform analytical tasks, and troubleshoot issues.
- Company: SOP International Ltd. is a leading importer of Asian and Oriental foods since 1971.
- Benefits: Enjoy a full-time role with opportunities for growth in a dynamic environment.
- Why this job: Join a reputable company with a focus on customer satisfaction and teamwork.
- Qualifications: Strong analytical skills and excellent communication; degree preferred but not essential.
- Other info: This is an on-site position located in Runcorn.
The predicted salary is between 30000 - 42000 £ per year.
Company Description
SOP International Ltd. is a leading importer and distributor of Asian and Oriental foods. Established in 1971 as a packer and processor of edible oils in Runcorn, Cheshire, SOP moved its head office to Hertford in 2003 to focus on import and distribution. The company now operates from purpose-built offices and warehouse space in Harlow since December 2019. SOP represents renowned brands like Khanum, Vitasoy, Britannia, TATA Consumer Products, Flying Goose, Squid Brand, and Lee Kum Kee.
Role Description
This is a full-time on-site role located in Runcorn for a Technical Assistant. The Technical Assistant will provide technical support and assistance, perform analytical tasks, and ensure effective communication with internal and external stakeholders. Additional responsibilities include troubleshooting technical issues, ensuring customer satisfaction through effective customer service, and supporting the technical team in various operational activities.
Qualifications
- Technical Assistance and Technical Support skills
- Strong Analytical Skills
- Excellent Communication and Customer Service skills
- Ability to work collaboratively in a team environment
- Bachelor's degree/HND in a related field preferred
- Proficiency in relevant software and tools
Technical Assistant employer: SOP International Ltd.
Contact Detail:
SOP International Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Assistant
✨Tip Number 1
Familiarise yourself with the brands and products that SOP International Ltd. represents. Understanding their offerings will not only help you in interviews but also demonstrate your genuine interest in the company.
✨Tip Number 2
Brush up on your technical support skills by reviewing common troubleshooting scenarios related to food distribution and logistics. Being able to discuss these during your interview will show your proactive approach.
✨Tip Number 3
Prepare examples of how you've successfully communicated with stakeholders in previous roles. Effective communication is key for a Technical Assistant, so having specific instances ready can set you apart.
✨Tip Number 4
Network with current or former employees of SOP International Ltd. on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Technical Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Technical Assistant position. Tailor your application to highlight how your skills and experiences align with these requirements.
Highlight Relevant Skills: Emphasise your technical assistance and support skills, as well as your analytical abilities. Provide specific examples from your past experiences that demonstrate your excellent communication and customer service skills.
Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you are interested in working for SOP International Ltd. Mention your passion for the food industry and how you can contribute to their team.
Proofread Your Application: Before submitting your application, make sure to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at SOP International Ltd.
✨Showcase Your Technical Skills
Make sure to highlight your technical assistance and support skills during the interview. Be prepared to discuss specific software and tools you are proficient in, as well as any relevant experience that demonstrates your analytical abilities.
✨Demonstrate Strong Communication
Since effective communication is key for this role, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated with both internal teams and external stakeholders in previous positions.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about troubleshooting technical issues. Think of past experiences where you resolved a problem and be ready to explain your thought process and the steps you took to achieve customer satisfaction.
✨Emphasise Team Collaboration
This role requires working collaboratively within a team. Be ready to share examples of how you've contributed to team projects or supported colleagues in achieving common goals, showcasing your ability to work well in a team environment.
