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For Companies At a Glance
- Tasks: Assist customers in creating magical moments while shopping for baby products.
- Company: Mamas & Papas is a leading retailer dedicated to supporting new parents with quality products.
- Benefits: Enjoy 33 days holiday, significant discounts, and a supportive work environment.
- Why this job: Join a friendly team and make a real impact on families' lives during special moments.
- Qualifications: Previous retail or customer service experience is preferred but not essential.
- Other info: Flexible hours available; perfect for students looking to gain experience.
The predicted salary is between 12000 - 18000 £ per year.
Our store teams are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parenting journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby's 1st birthday, whatever it may be, magical moments they'll cherish forever.
THE ROLE of Sales Assistant / Consultant
Our SALES CONSULTANT / SALES ASSISTANT Teams are our ambassadors of these magical moments, & the heart of our business. Here at Mamas & Papas we are expanding our own family through continued growth by looking for some amazing SALES ASSISTANT (S), to be based at our beautiful Mamas & Papas Preston store. This Sales Consultant / Sales Assistant vacancy covering 8 hours per week, across 2 days per week as below:
- Saturday 3pm-7pm
- Sunday 12pm-4pm
If you come from a retail assistant, sales assistant, or customer service background & love putting a smile on a customer's face, leaving them with magical moments they'll never forget, then we'd love to hear from you.
To APPLY:
To apply for this sales consultant / sales assistant opportunity, simply click through to download your CV and complete our short Mamas & Papas application form. (2mins max)
No agencies please: We do not accept unsolicited CVs from Recruitment agencies or alike, nor any terms & conditions associated.
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
Benefits
We're a Business that cares, so here's just some of our Benefits on offer:
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
- Subsidised health & critical illness cover and insurances
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
- Supportive Foster Care & Carers Leave offering
- Support for Loss and Bereavement
- A Menopause Friendly Employer
- Employee Recognition and Appreciation Schemes
At Mamas & Papas, we're a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that's sustainable – one that's full of opportunity and hope.
Oh, and a great bunch of people to work with too.
(NB*: All benefits subject to contracts and individual schemes criteria & terms)
We're Award Winning!!
FINALISTS: 2024 - Retail Week - "Happiest Retailer to Work For"
WINNERS: 2023 Retail Week - "Best Retailer" under £250m
WINNERS: 2022 Retail Gazette - "Best Game Changer Retailer" under £500m
Retail Sales Assistant employer: Mamas & Papas
Contact Detail:
Mamas & Papas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with Mamas & Papas' product range and values. Understanding their offerings, especially in baby products, will help you connect with customers and demonstrate your knowledge during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've created positive experiences for customers in previous roles. Mamas & Papas values magical moments, so think about how you can contribute to that.
✨Tip Number 3
Engage with the community by attending local parenting events or workshops. This not only builds your understanding of customer needs but also shows your commitment to the parenting journey, which aligns with Mamas & Papas' mission.
✨Tip Number 4
Network with current or former employees of Mamas & Papas if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or customer service. Emphasise any roles where you've created memorable experiences for customers, as this aligns with Mamas & Papas' focus on magical moments.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and your understanding of the brand's values. Mention specific examples of how you’ve contributed to positive customer experiences in previous roles.
Showcase Product Knowledge: In your application, demonstrate your knowledge of baby products and parenting. This could include mentioning any relevant experience or personal insights that would help you connect with customers at Mamas & Papas.
Highlight Teamwork Skills: Since the role involves working as part of a team, be sure to mention your ability to collaborate effectively with others. Provide examples of how you've worked well in a team environment to achieve common goals.
How to prepare for a job interview at Mamas & Papas
✨Show Your Passion for Customer Service
Mamas & Papas values a warm and friendly approach to customer service. Be prepared to share examples of how you've gone above and beyond to create memorable experiences for customers in your previous roles.
✨Demonstrate Product Knowledge
Familiarise yourself with the products Mamas & Papas offers, especially those related to parenting and baby care. Being able to discuss these products confidently will show your commitment and readiness for the role.
✨Emphasise Teamwork Skills
As part of a store team, collaboration is key. Highlight your ability to work well with others and provide examples of successful teamwork from your past experiences.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, such as dealing with a difficult customer or managing multiple tasks during busy periods. Think through your responses in advance to demonstrate your problem-solving skills.
