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- Tasks: Manage customer disputes, investigate issues, and improve processes in a supportive team environment.
- Company: Join VF Corporation, a global leader in fashion and retail with iconic brands.
- Benefits: Enjoy hybrid work, 50% employee discount, health initiatives, and 25+ days holiday.
- Why this job: Kickstart your finance career while contributing to sustainable lifestyles and a diverse workplace.
- Qualifications: Proactive attitude, team player, and basic IT skills; MS Excel knowledge is a plus.
- Other info: Opportunity for personal growth in a culture of respect and inclusion.
The predicted salary is between 20000 - 26000 £ per year.
Salary: From £23,000 per year depending on experience
Hours: Monday to Friday, 36.25 hours per week (between 8am and 4pm)
Working style: Hybrid – 3 days per week on site
Location: Calverton, Nottingham
VF Corporation, the global Fashion and Retail business, has a great new opportunity within our Credit Department based in Calverton, Nottinghamshire! This team forms part of our European Accounting function, so it’s a fantastic opportunity for someone starting out in their finance career!
As a Credit Disputes Coordinator you will be responsible for managing all disputes and queries across our customer base, investigating and resolving old items, bringing new ideas for process improvements, root cause analysis and working towards goals and targets as part of your great team!
How You Will Make a Difference
- Daily management of portfolio of disputes through an in-house database, ensuring all information is accurate and up to date.
- Building and distributing reports to key stakeholders, providing trend analysis and overviews of the ongoing and forecasted positions.
- Building relationships with relevant departments and stakeholders by attending recurring meetings.
- Monitoring and managing assigned portfolio of disputes speeding up the resolution process.
- Assisting the credit controllers with reconciliations of larger accounts.
- Accommodate trainings on internal dispute processes to support stakeholders within the brands and department.
Skills for Success
- A proactive approach to your work and willingness to learn new skills.
- A team player able to build and maintain relationships at all levels.
- Highly organised and conscientious as well as thorough and methodical in your work.
- Use your IT skills to your advantage each and every day. Some working knowledge of MS Excel would be highly beneficial but we can teach you!
What’s in it For You
We’re in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That’s why we offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we’re the total package:
- A supportive feedback-based culture where respect and integrity guide us in what we do.
- An inclusive international environment where people of diverse backgrounds, lifestyles and nationalities love working together.
- Be part of an iconic lifestyle brand in a multi brand, multi countries organization.
- 50% employee discount on all VF brands both in store and online.
- Subsidised canteen and break out areas offering complimentary hot drinks.
- Health Shield membership and access to numerous health and wellbeing initiatives.
- Employee Assistance Program, offering access to free services such as Mental Health and wellbeing support as well as legal and financial advice.
- 25 days holiday (plus bank holidays) rising to 29 with length of service and your birthday off.
- Smart pension scheme - 8% employer contribution.
- Cycle to work scheme.
- Free secure onsite parking and discounts with local public transport.
Free to Be, Inclusion & Diversity
As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
If you like what you have read and want to join our team then we would like to hear from you!
Coordinator, Disputes employer: VF Corporation
Contact Detail:
VF Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Coordinator, Disputes
✨Tip Number 1
Familiarise yourself with the basics of credit disputes and the processes involved. Understanding common issues and resolutions will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the finance and retail sectors, especially those who have experience in credit management. This can provide you with insights into the role and potentially lead to referrals.
✨Tip Number 3
Brush up on your IT skills, particularly in MS Excel. Being able to demonstrate your proficiency in data management and analysis can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss how you would approach process improvements and root cause analysis. Having specific examples or ideas ready can show your proactive mindset and willingness to contribute to the team.
We think you need these skills to ace Coordinator, Disputes
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Credit Disputes Coordinator position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Skills: Emphasise your organisational skills, attention to detail, and any experience with dispute management or finance. Mention your proficiency in IT, especially MS Excel, as it is beneficial for this role.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company. Discuss your proactive approach and willingness to learn, as well as how you can contribute to the team.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at VF Corporation
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Credit Disputes Coordinator. Familiarise yourself with managing disputes, reporting, and process improvements, as these will likely be key discussion points during your interview.
✨Showcase Your IT Skills
Since the role requires good IT skills, particularly in MS Excel, be prepared to discuss your experience with these tools. If you have any examples of how you've used technology to improve processes or solve problems, share those!
✨Demonstrate Teamwork
This position involves building relationships with various stakeholders. Be ready to provide examples of how you've successfully worked in teams, resolved conflicts, or contributed to group goals in previous roles.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
