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- Tasks: Join our team as a Business Support Assistant, helping with registrations and ceremonies.
- Company: Be part of Norfolk County Council, dedicated to recording life's significant events.
- Benefits: Enjoy flexible working, generous holidays, and discounts on everyday essentials.
- Why this job: Gain valuable experience in a supportive environment while making a real impact in the community.
- Qualifications: Excellent IT and interpersonal skills are essential; a driving licence is required.
- Other info: Training provided, with opportunities for career growth and development.
The predicted salary is between 20700 - 21000 £ per year.
The registration service is there to record all the significant events in life. We register births, deaths and take notices of civil partnerships and marriages. We conduct and register marriages, civil partnerships, citizenship ceremonies and offer other associated services. We need a Business Support Assistant, based with our Great Yarmouth Team to help us achieve our ambition for Registration and Ceremony Delivery.
In registration there is a lot to learn and retain and we provide thorough training for all the duties. You will be a quick learner, who can perform well under pressure and at speed and is comfortable working on their own. You will need to adapt well to change and be flexible as the duties may vary from week to week.
You must possess excellent IT skills, will need to have good inter-personal skills, demonstrate a commitment to great customer service and meet our high expectations for service delivery and teamwork. Travel to other offices within the county may be required so a valid driving licence and access to a vehicle is essential.
These are some benefits you can enjoy by working for Norfolk County Council:
- Competitive salary
- Generous holiday entitlement
- Health and Wellbeing services including fast-track physiotherapy and a free counselling service
- Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need.
- Financial benefits such as: ‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
- A Blue Light card for Fire Service and Social Care Workers
- Relocation expenses (where applicable)
- An advance of your expenses if you travel for work
- Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.
- Tax efficient ways of getting extra pension and new bikes
- Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
- A payment if you refer someone you know to a hard to fill job
Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria.
We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.
Business Support Assistant 8079 employer: Norfolk County Council
Contact Detail:
Norfolk County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Assistant 8079
✨Tip Number 1
Familiarise yourself with the registration services offered by the Great Yarmouth team. Understanding the nuances of births, deaths, marriages, and civil partnerships will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Highlight your adaptability and quick learning abilities during any discussions or interviews. Since the duties may vary week to week, demonstrating that you can handle change and learn on the go will set you apart from other candidates.
✨Tip Number 3
Showcase your IT skills by being prepared to discuss specific software or tools you are familiar with. Given the importance of excellent IT skills in this role, mentioning relevant experiences can give you an edge.
✨Tip Number 4
Emphasise your commitment to customer service. Be ready to share examples of how you've provided exceptional service in previous roles, as this is a key expectation for the Business Support Assistant position.
We think you need these skills to ace Business Support Assistant 8079
Some tips for your application 🫡
Understand the Role: Read the job description and person specification thoroughly. Make sure you understand the key responsibilities and skills required for the Business Support Assistant position, as this will help you tailor your application.
Highlight Relevant Skills: In your CV and cover letter, emphasise your excellent IT skills, customer service experience, and ability to work under pressure. Provide specific examples of how you've demonstrated these skills in previous roles.
Show Flexibility and Adaptability: Since the role requires adaptability to changing duties, mention any experiences where you've successfully adjusted to new tasks or environments. This will show that you're a quick learner and can handle the dynamic nature of the job.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Norfolk County Council
✨Showcase Your IT Skills
As a Business Support Assistant, you'll need excellent IT skills. Be prepared to discuss your experience with various software and tools, and consider bringing examples of how you've used technology to improve efficiency in previous roles.
✨Demonstrate Customer Service Commitment
This role requires a strong commitment to customer service. Think of specific instances where you've gone above and beyond for customers, and be ready to share these stories during the interview to highlight your dedication.
✨Emphasise Adaptability
The job involves varying duties week to week, so it's crucial to demonstrate your adaptability. Prepare examples of how you've successfully handled changes in your work environment or responsibilities in the past.
✨Prepare for Pressure Scenarios
You'll need to perform well under pressure, so think about times when you've had to manage tight deadlines or high-stress situations. Be ready to discuss how you maintained quality and efficiency during those times.
