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- Tasks: Join us as a Vehicle Technician, servicing and repairing vehicles with a focus on customer satisfaction.
- Company: IN'N'OUT Autocentres is a trusted name in vehicle servicing, known for transparency and quality.
- Benefits: Enjoy flexible shifts, competitive salary, bonuses, discounts, and free life assurance.
- Why this job: Be part of a fast-paced environment with opportunities for career growth and a positive work/life balance.
- Qualifications: Must have Level 3 Light Vehicle Maintenance & Repair and at least 2 years of automotive service experience.
- Other info: Work in a supportive culture with high customer satisfaction and comfortable waiting areas.
The predicted salary is between 28000 - 34000 £ per year.
Location: Kettering Road
In'N'Out Autocentres are experts in vehicle servicing, MOT's & repairs. Established in 2008, we now have 30 autocentres nationwide offering our customers simple, transparent pricing and service that is second to none. We are 100% committed to customer satisfaction and are proud to be a Which? Trusted Trader.
If you're looking for a new role as an experienced Vehicle Technician with an expanding fast fit business then look no further! As part of our exciting and ongoing growth plans, we now have opportunities for skilled colleagues in our busiest centre in Bristol. Your customer relations skills will be a vital component of our offering, ensuring that we always delight our customers whilst building long-term relationships based on trust and integrity.
Alongside your relevant qualifications we are looking for team members who are flexible with great communication and customer service skills. In return we can offer a genuine opportunity for a positive work/life balance, allowing you to develop your career and pursue your interests - a real plus in an automotive fast-fit operation! Whether it's a shorter working week or hours to fit around existing commitments, we can offer varied work patterns and shifts to suit you and your lifestyle.
About The Role: Alongside your relevant qualifications we are looking for team members who are flexible, have great communication and customer service skills and are committed to our ethos of providing quality service, transparent pricing and above all convenience to our rapidly growing customer base.
We can offer a competitive base salary with performance related bonuses and incentives. You'll also enjoy colleague discount as well as other benefits such as free life assurance, an Employee Assistance Programme and access to a range of discounts on everyday goods, products and services.
If you enjoy a fast paced and varied working environment with training, development and CPD opportunities to succeed and build your career, become part of our success story and apply now!
Benefits:
- Flexible shifts
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Referral programme
- Bonus scheme
- Performance bonus
- Quarterly bonus
About The Company: Servicing Made Simple. We provide you with fixed prices, clear explanations, and great service. All underpinned by 100% customer satisfaction promise and our goal of getting you back on the road quickly and safely.
100% Commitment to Customer Service. The IN'n'OUT Autocentre staff and our national Customer Care Team are trained and committed to ensuring 100% customer satisfaction at every stage of the journey.
Manufacturer approved parts. We only use parts that match or exceed original manufacturer specifications. All parts are guaranteed and do not affect your vehicles manufacturer warranty status.
Trained and Qualified Technicians. All our workshop technicians are trained to the highest standards. Many of whom have joined us from big brand main dealers. They are car enthusiasts and put as much love, care and attention into your car as they do their own.
Company Culture: We are a Which? Trusted Trader and proud of it. We are regularly audited by Which? and subject to their stringent criteria to be a business that has proved that we are open and honest with its customers. Providing a total commitment to service and are subject to customer complaints procedures which may be escalated directly through Which?
Wi-Fi, Coffee, Comfortable Sofas. Our client waiting lounges feature highspeed Wi-Fi, free beverages, child's play area and baby change facilities. All designed for you to be comfortable and be able to catch up on work or entertainment while you wait.
75% Repeat Customers. IN'n'OUT Autocentres has a very high percentage of repeat customers and score 4.7 on Trustpilot. We strive for 100% customer satisfaction. We will never carry out any additional work unless authorised. Our team provide you with the best recommendations and advice which is designed to ensure your safety and the correct optimum running of your vehicle.
Desired Criteria: Full Driving Licence
Required Criteria: Level 3 Light Vehicle Maintenance & Repair, Automotive service 2 years (minimum)
Closing Date: Thursday 31st July, 2025
Contract Type: fulltime
Salary: From £32,000.00 Yearly to £34,000.00 Yearly
Vehicle Technician employer: IN'n'OUT Autocentres
Contact Detail:
IN'n'OUT Autocentres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Technician
✨Tip Number 1
Familiarise yourself with IN'n'OUT Autocentres' commitment to customer satisfaction. Understanding their ethos will help you align your communication style and customer service approach during the interview.
✨Tip Number 2
Highlight your flexibility and willingness to adapt to varied work patterns. Since they offer flexible shifts, showcasing your ability to work in different environments can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've built long-term relationships with customers in previous roles. This will demonstrate your strong customer relations skills, which are crucial for this position.
✨Tip Number 4
Research the latest trends in vehicle maintenance and repair. Being knowledgeable about current practices and technologies will show your passion for the automotive industry and your commitment to professional development.
We think you need these skills to ace Vehicle Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant qualifications and experience in vehicle maintenance and repair. Emphasise your Level 3 Light Vehicle Maintenance & Repair certification and any previous roles that demonstrate your skills in customer service and communication.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your commitment to customer satisfaction. Mention specific examples of how you've provided excellent service in past roles, and express your enthusiasm for joining IN'n'OUT Autocentres.
Highlight Flexibility and Teamwork: Since the role requires flexibility and teamwork, be sure to mention any experiences where you successfully adapted to changing work patterns or collaborated effectively with colleagues. This will show that you align with the company's values.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the automotive sector.
How to prepare for a job interview at IN'n'OUT Autocentres
✨Showcase Your Technical Skills
As a Vehicle Technician, it's crucial to demonstrate your technical expertise. Be prepared to discuss your qualifications and experience in light vehicle maintenance and repair, and provide specific examples of challenges you've faced and how you resolved them.
✨Emphasise Customer Service
Since customer relations are vital for this role, highlight your communication skills and any previous experience in customer service. Share examples of how you've built trust with customers and ensured their satisfaction in past roles.
✨Be Flexible and Adaptable
The company values flexibility in work patterns. During the interview, express your willingness to adapt to different shifts and schedules. This shows that you're a team player who can fit into their dynamic working environment.
✨Research the Company Culture
Familiarise yourself with IN'n'OUT Autocentres' commitment to customer satisfaction and their status as a Which? Trusted Trader. Mentioning this during your interview will demonstrate your genuine interest in the company and its values.
