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- Tasks: Join our ROC team as a Lead Scheduler, managing shifts and supporting colleagues.
- Company: Be part of the South West Ambulance Service, providing vital emergency care.
- Benefits: Enjoy flexible working, generous leave, NHS pension, and staff discounts.
- Why this job: Make a real impact in healthcare while developing your skills in a supportive environment.
- Qualifications: No experience needed; just bring your enthusiasm and organisational skills!
- Other info: Based in Exeter, a vibrant city with great transport links and local culture.
The predicted salary is between 22500 - 26000 £ per year.
Do you have strong administrative skills? Are you good with attention to detail? Then look no further! We are currently looking for a friendly, enthusiastic, and motivated administrator to join the Resource Operations Centre (ROC) team in Bristol. No previous experience is necessary as full training will be provided!
Benefits Include:
- Working on a rota that provides rest days on weekdays and the possibility of being able to swap shifts.
- Basic salary range of £26,530 to £29,114 plus unsocial hours pay enhancements.
- Flexible Overtime opportunities.
- Annual leave starting at 262.5 hours (approx. 7 weeks) per year, up to a maximum of 307.5 hours (approx. 8.2 weeks).
- Flexible working opportunities.
- NHS pension scheme.
- Employee Assistance programme.
- Wellbeing Support programs.
- Full training for the role.
- Opportunities for ongoing personal and professional development.
- Future Career Opportunities across the South West.
- Access to the National Apprenticeship Programme for fully funded work-based higher education, up to degree level.
- Access to Unison, the UK’s largest public services Trade Union.
- Staff Discounts from large national retailers to local businesses in a wide range of categories including food and drink, holidays, cars, days out, fashion, gifts, home essentials, insurance, phones and many more!
If you require Sponsorship for a UK Visa, please ensure the salary meets the minimum criteria.
Our Lead Schedulers join us on a 9-month training programme which ensures robust training and support for all of our colleagues. The post holder will need to be organised, reliable, able to prioritise and adaptable to be able to support the office.
ROC Lead Schedulers are responsible for delivering resourcing services to the Trust. This includes planning Relief shifts, processing annual leave requests and allocating annual leave to keep us in line with our KPIs. We manage all sickness calls for the Trust, book specified training days for operational colleagues and support our colleagues with shift swap requests, overtime requests and many other general queries which are managed through numerous Outlook email accounts.
Lead Schedulers also maintain, administer and oversee the Global Rostering System (GRS) for the management of resources and fleet, and the co-ordination of personnel records, rota patterns and abstractions; including the handling of sensitive and confidential information. This will include testing and roll out of software updates, providing help facilities and being responsible for information and records.
ROC Lead Schedulers do not have any line managerial responsibilities but they are relied upon to mentor others in the team. We do want our Lead Schedulers to ‘Lead’ in their given areas and become the experts and be able to work autonomously.
Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England and responding to an average of 2,650 incidents every day.
We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.
The role is based in Exeter, one of the most vibrant, attractive and historically interesting cities in England, with excellent transport links and a great mix of independent shops, cafes and bars.
If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples’ lives, then we would love to hear from you. In return we will equip you with the skills and resources you need to thrive in your role. You will have opportunities to progress to roles across the Trust and enjoy continuous professional development.
For further details / informal visits contact: Name: Katie Rankin Job title: Deputy Head of Operational Scheduling Email address: katie.rankin@swast.nhs.uk
ROC Lead Scheduler - Exeter employer: South Western Ambulance Service NHS Foundation Trust
Contact Detail:
South Western Ambulance Service NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ROC Lead Scheduler - Exeter
✨Tip Number 1
Familiarise yourself with the Global Rostering System (GRS) mentioned in the job description. Understanding how this system works will give you a significant advantage during the interview, as you'll be able to discuss its functionalities and your potential contributions.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've managed multiple tasks or projects in the past. This will demonstrate your ability to prioritise and adapt, which are key qualities for the Lead Scheduler role.
✨Tip Number 3
Research the NHS and its values, particularly focusing on patient care and teamwork. Being able to articulate how you align with these values during your discussions will make you a more appealing candidate.
✨Tip Number 4
Consider reaching out to current or former employees in similar roles through professional networking sites. They can provide insights into the day-to-day responsibilities and expectations, helping you tailor your approach when discussing the position.
We think you need these skills to ace ROC Lead Scheduler - Exeter
Some tips for your application 🫡
Highlight Administrative Skills: Make sure to emphasise your strong administrative skills in your application. Provide specific examples of how you've demonstrated attention to detail and organisation in previous roles or experiences.
Tailor Your CV: Customise your CV to align with the job description. Focus on relevant experiences that showcase your ability to manage schedules, handle sensitive information, and support team operations.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the organisation. Mention why you are interested in the ROC team and how your values align with theirs, particularly around compassion and innovation.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for any spelling or grammatical errors, as well as ensuring that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at South Western Ambulance Service NHS Foundation Trust
✨Showcase Your Organisational Skills
As a Lead Scheduler, being organised is key. Prepare examples of how you've managed multiple tasks or projects in the past, highlighting your ability to prioritise effectively.
✨Demonstrate Attention to Detail
This role requires a keen eye for detail. Be ready to discuss situations where your attention to detail made a difference, whether in previous jobs or during your studies.
✨Familiarise Yourself with the Global Rostering System
While you may not have experience with the specific software, showing that you've researched the Global Rostering System and understand its purpose will impress the interviewers.
✨Emphasise Your Team Spirit
The role involves mentoring others and working as part of a team. Share examples of how you've collaborated with colleagues in the past and how you embody the values of teamwork and compassion.
