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- Tasks: Provide exceptional customer service and guide customers in selecting tea and coffee.
- Company: Whittard has been enhancing the tea and coffee experience since 1886.
- Benefits: Enjoy team rewards, individual incentives, and a dynamic work environment.
- Why this job: Join a passionate team and share your love for tea and coffee with others.
- Qualifications: Previous customer-facing experience is a plus, but not essential.
- Other info: This is a temporary role requiring a minimum of 8 hours per week.
We’re looking for enthusiastic individuals to join our Swindon store team and help continue its success! If you’re passionate about customer service, enjoy working in a dynamic environment, and want to be part of a growing company, we want to hear from you! At Whittard, we’ve been passionate about elevating the tea and coffee experience for our customers since 1886. Are you a tea and coffee enthusiast with a passion for sharing your knowledge with others? Join the Whittard Family today!
Please note this role requires a minimum of 8 hours a week and is initially a 3-month temporary contract until the end of August.
Responsibilities:- Providing world-class customer service.
- Serving as an ambassador for our premium tea and coffee, guiding customers through our curated selection to find their perfect purchase.
- Consistently achieving daily sales targets.
- Collaborating with your team to foster excellent working relationships.
- Managing front-facing duties including operating the till, engaging in customer service, and conducting tastings.
- Handling daily operations such as cleaning, unpacking deliveries, managing stock, and banking duties.
- Leading in-store and on-street tastings to elevate the product experience.
- Working effectively in a team.
- Engaging customers in meaningful product discussions and providing outstanding service and support.
- Committing to personal growth and achieving excellence.
Previous experience in customer-facing roles is desirable but not essential.
You will be part of a friendly team in our Swindon store at the McArthurGlen Great Western Designer Outlet Village. Your role is pivotal in ensuring an unmatched customer service experience that encourages repeat visits. With ongoing store incentives including individual rewards and team benefits, joining Whittard means becoming part of a company that celebrates its team consistently.
Sales Advisor - Swindon employer: Whittard Of Chelsea
Contact Detail:
Whittard Of Chelsea Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Swindon
✨Tip Number 1
Familiarise yourself with Whittard's product range, especially their teas and coffees. Being knowledgeable about the products will not only help you engage customers but also demonstrate your enthusiasm for the role during any interviews.
✨Tip Number 2
Showcase your customer service skills by sharing examples from previous experiences where you went above and beyond for a customer. This will highlight your ability to provide world-class service, which is crucial for this position.
✨Tip Number 3
Prepare to discuss how you can contribute to achieving sales targets. Think of strategies or ideas you could implement in-store that would encourage customers to make purchases, as this will show your proactive approach.
✨Tip Number 4
Emphasise your teamwork skills by providing examples of how you've successfully collaborated with others in past roles. Whittard values a friendly team environment, so demonstrating your ability to work well with colleagues will be beneficial.
We think you need these skills to ace Sales Advisor - Swindon
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements. Highlight your enthusiasm for customer service and any relevant experience in your application.
Tailor Your CV: Make sure your CV reflects your passion for tea and coffee, as well as your ability to provide excellent customer service. Include any previous roles that demonstrate your skills in a customer-facing environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Whittard and how you can contribute to their success in the Swindon store.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in customer service roles.
How to prepare for a job interview at Whittard Of Chelsea
✨Show Your Passion for Tea and Coffee
Make sure to express your enthusiasm for tea and coffee during the interview. Share any personal experiences or knowledge you have about different types of tea and coffee, as this will demonstrate your genuine interest in the products you'll be selling.
✨Highlight Customer Service Skills
Since the role focuses heavily on customer service, be prepared to discuss your previous experiences in customer-facing roles. Use specific examples to illustrate how you've provided excellent service and handled challenging situations with customers.
✨Demonstrate Teamwork Abilities
Whittard values collaboration, so be ready to talk about your experience working in a team. Share examples of how you've contributed to a positive team environment and how you can support your colleagues in achieving sales targets.
✨Prepare for Product Knowledge Questions
Expect questions related to product knowledge and customer engagement. Brush up on Whittard's offerings and think about how you would guide a customer through their selection. This preparation will show that you're proactive and ready to take on the ambassador role.
