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- Tasks: Lead a team to create magical shopping experiences for customers.
- Company: Mamas & Papas is an award-winning retailer dedicated to supporting new parents.
- Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment.
- Why this job: Join a passionate team making memorable moments for families in a fun atmosphere.
- Qualifications: Retail supervisor or senior sales assistant experience preferred.
- Other info: Flexible shifts available; apply easily with a quick online form.
The predicted salary is between 24000 - 36000 £ per year.
Our store teams are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parent journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby's 1st birthday, whatever it may be, magical moments they'll cherish forever.
THE ROLE OF STORE SUPERVISOR
Our SUPERVISORS are our ambassadors of these magical moments, & the heart of our award winning business. Here at Mamas & Papas we are expanding our own family by looking for an amazing SUPERVISOR to be based at our beautiful Mamas & Papas Poole store, leading a small team of Sales Consultants, working closely with the Mamas & Papas store Manager or Management teams to achieve store results & incredible customer experience. This Store Supervisor opportunity covers 40 hours per week, across 5 days, including either Saturdays, Sundays, or both.
If you come from a retail supervisor or senior sales assistant background & love putting a smile on a customer's face, leaving them with magical moments they'll never forget, can lead a team by example & support, then we'd love to hear from you.
TO APPLY:
To apply for this amazing SUPERVISOR opportunity, simply click through to download your CV, and complete our short Mamas & Papas application form.
Benefits
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes.
- Company Bonus Schemes.
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online.
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub.
- Subsidised health & critical illness cover and insurances.
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave).
- Supportive Foster Care & Carers Leave offering.
- Support for Loss and Bereavement.
- A Menopause Friendly Employer.
- Employee Recognition and Appreciation Schemes.
At Mamas & Papas, we're a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that's sustainable – one that's full of opportunity and hope.
We're Award Winning!!
- FINALISTS: 2024 - Retail Week - "Happiest Retailer to Work For".
- WINNERS: 2023 Retail Week - "Best Retailer" under £250m.
- WINNERS: 2022 Retail Gazette - "Best Game Changer Retailer" under £500m.
Retail Store Supervisor (12mth FTC) employer: Mamas & Papas
Contact Detail:
Mamas & Papas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Supervisor (12mth FTC)
✨Tip Number 1
Familiarise yourself with Mamas & Papas' product range and values. Understanding their offerings will help you connect with customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Showcase your leadership skills by discussing past experiences where you've successfully led a team or improved customer satisfaction. Be ready to share specific examples that highlight your ability to motivate and support others.
✨Tip Number 3
Engage with current employees or follow Mamas & Papas on social media to gain insights into their company culture. This knowledge can help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Prepare to discuss how you would create magical moments for customers. Think about ways to enhance the shopping experience and be ready to share your ideas during the interview process.
We think you need these skills to ace Retail Store Supervisor (12mth FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail supervision or as a senior sales assistant. Emphasise your ability to lead a team and create memorable customer experiences, as these are key aspects of the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of Mamas & Papas' mission. Mention specific examples of how you've contributed to customer satisfaction in previous roles.
Highlight Team Leadership Skills: In your application, focus on your leadership skills. Provide examples of how you've successfully led a team, motivated colleagues, and achieved store results in past positions.
Showcase Customer-Centric Approach: Demonstrate your commitment to providing exceptional customer service. Include anecdotes that illustrate how you've gone above and beyond to create positive experiences for customers.
How to prepare for a job interview at Mamas & Papas
✨Show Your Passion for Customer Experience
Make sure to express your enthusiasm for creating magical moments for customers. Share specific examples from your past experiences where you went above and beyond to ensure a positive shopping experience.
✨Demonstrate Leadership Skills
As a Store Supervisor, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed or motivated a team in the past.
✨Know the Brand Inside Out
Familiarise yourself with Mamas & Papas' products and values. Being able to speak confidently about their offerings and how they align with customer needs will show your commitment to the role.
✨Prepare Questions for the Interviewers
Have a few thoughtful questions ready to ask the interviewers. This shows your interest in the position and helps you gauge if the company culture aligns with your values.
