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For Companies At a Glance
- Tasks: As a Key Holder, you'll drive sales and deliver top-notch customer service.
- Company: Crew Clothing Company embodies timeless British style with a focus on community and creativity.
- Benefits: Enjoy a uniform contribution, a future-focused pension plan, and a rewarding referral programme.
- Why this job: Join a supportive team that celebrates your achievements and fosters personal growth in a vibrant retail environment.
- Qualifications: Customer service skills and retail experience are essential; luxury fashion experience is a plus.
- Other info: This part-time role offers 12 hours per week with keyholder responsibilities.
At Crew Clothing, we believe clothes are about so much more than "just clothes". Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life's best moments.
We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From '93 to now, people have been at the heart of everything we do. It's in our name – Crew.
Purpose Of The Role
To generate sales by delivering outstanding customer service and maintaining impeccable store standards ensuring customer loyalty is retained.
Responsibilities
- Achieve sales targets by demonstrating passion for the product and the brand
- Provide accurate information about our product to the customer including features and benefits and stock availability
- Promote our multi-channel shopping options to ensure maximum customer satisfaction
- Provide an inviting and welcoming atmosphere for our customers
- Process sales transactions with care and in line with company guidelines
- Demonstrate flexibility in order to meet the needs of the store
Key Skills and Experience
Essential
- Customer service focused
- Good communication skills
- Experience in retail industry
Desirable
- Good IT skills
- Experience of working in a luxury fashion brand
Benefits
- Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
- Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
- Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team's growth.
- Comprehensive Professional Development: Elevate your career and reach your full potential.
- Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth.
Skills
- Fashion Retail
- Customer Service
- Cash handling
- Visual merchandising
Seniority level
Entry level
Employment type
Part-time
Job function
Sales and Business Development
Industries
Retail
Key Holder employer: Crew Clothing Company
Contact Detail:
Crew Clothing Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holder
✨Tip Number 1
Familiarise yourself with Crew Clothing's brand values and product range. Understanding their commitment to quality and customer service will help you connect with the team during your interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your alignment with Crew's focus on customer loyalty.
✨Tip Number 3
Be ready to discuss your experience in retail, especially if you've worked in luxury fashion. Highlighting relevant experiences can set you apart from other candidates.
✨Tip Number 4
Prepare questions about the role and the company culture. This shows your genuine interest in becoming part of the Crew team and helps you assess if it's the right fit for you.
We think you need these skills to ace Key Holder
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the Key Holder role at Crew Clothing. Familiarise yourself with their values and what they expect from a candidate, especially regarding customer service and sales.
Tailor Your CV: Highlight your relevant experience in retail and customer service. Use specific examples that demonstrate your ability to achieve sales targets and provide excellent customer service, as these are key aspects of the role.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the brand and the fashion industry. Mention how your skills align with the responsibilities of the Key Holder position and express your enthusiasm for contributing to the Crew Clothing team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in the retail sector.
How to prepare for a job interview at Crew Clothing Company
✨Show Your Passion for the Brand
Crew Clothing Company values a genuine passion for their products. Make sure to express your enthusiasm for the brand and its values during the interview. Share any personal experiences you have with their clothing or how you relate to their spirit of the south coast.
✨Demonstrate Excellent Customer Service Skills
As a Key Holder, you'll need to provide outstanding customer service. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your ability to create a welcoming atmosphere and handle customer queries effectively.
✨Be Ready to Discuss Sales Strategies
Since achieving sales targets is a key responsibility, be prepared to discuss how you would approach sales in a retail environment. Think about techniques you've used in the past to drive sales and how you can apply them at Crew Clothing.
✨Understand Multi-Channel Shopping Options
Crew Clothing promotes multi-channel shopping options. Familiarise yourself with these options and be ready to discuss how you would promote them to customers. This shows that you're proactive and understand the modern retail landscape.
