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- Tasks: Lead and manage Employee Relations cases, ensuring fair practices and compliance.
- Company: Join Exemplar Health Care, a top provider of complex care across 50 homes in the UK.
- Benefits: Enjoy perks like a car allowance, career development, and 24/7 support.
- Why this job: Make a real impact in a supportive culture that values teamwork and personal growth.
- Qualifications: 2 years of ER experience, strong communication skills, and a full driving licence required.
- Other info: Opportunities for learning and progression in a rapidly growing organisation.
The predicted salary is between 38451 - 38451 £ per year.
Exemplar Health Care Support Centre, Rotherham
Location: South Yorkshire (with some ad-hoc travel)
Contract type: Permanent, full time
Rate: £38,451 per annum plus £3,000 car allowance
This is an exciting opportunity to join our rapidly growing organisation as an ER Manager. In this role, you’ll be responsible for assisting the professional and fair management of employee relations cases.
About Exemplar Health Care
Exemplar Health Care is one of the country’s leading nursing care providers for adults living with complex needs. We have 50 care homes across England that support adults living with complex mental health needs, dementia, neuro-disabilities and physical disabilities. As well as stable and secure employment opportunities, we offer great benefits and perks, and plenty of opportunities to learn, develop and progress.
About the role
As an ER Manager with Exemplar Health Care, you’ll work within the Employee Relations (ER) Team and support our Operational Teams to ensure a professional, fair and consistent approach to our organisations policies and procedures to minimise risk, thus promoting a positive ER culture within the business. No two days will ever be the same, but your day-to-day responsibilities will include:
- Leading on the management of all Employee Relations cases, which will vary in complexity, risk and volume; this may include cases which involve dismissal.
- Supporting and coaching our Operational Teams on each stage of any ER case to embed best practice, ensuring that advice is compliant with relevant policies and the ACAS Codes of Practice.
- Supporting and managing any employment litigations claims, including collaborating with other HR colleagues and external Legal partners.
- Collating, analysing and reporting on data to identify trends and providing pro-active resolutions.
- Providing weekly/periodic reporting on case statistics and case work updates.
About you
Above all, you’re someone who identifies with our values of fun, integrity, responsiveness, success and teamwork. You’ll also have:
- 2 years solid hands-on Employee Relations experience within a fast-paced HR/ER function.
- High professional standards, methodical and diligent, with a high attention to detail.
- Effective organisational skills and an ability to manage and meet competing priorities with varying deadlines.
- Ability to work independently, but also as part of a team.
- Effective and adaptive communication, through a variety of communication methods to varying stakeholders and situations, including difficult conversations.
- Good analytical skills.
- CIPD qualifications or a willingness to undertake this.
- A full, clean driving licence, as well as your own car.
What we offer
We offer great rewards and perks including:
- Excellent supervision, peer support, learning opportunities and career prospects.
- Access to our reward gateway platform.
- Electric car salary sacrifice scheme.
- 24/7 counselling and support.
- Blue Light Card eligibility.
- Paid professional fees.
How to apply
Sound good? We’d love to hear from you. Click the button to ‘APPLY NOW’. For an informal chat about joining us, please contact ateare@exemplarhc.com.
About Exemplar Health Care
Exemplar Health Care operates over 50 care homes across the UK and is the nation’s leading provider of complex care. Our commitment to quality is reflected in our homes, where the percentage of 'Good' and 'Outstanding' CQC ratings far exceeds the national average. Unlike other providers, our staffing levels are based on individual need. This means you’ll have more time to provide truly person-centered care, making a real difference in the lives of those you support.
What’s happening at Exemplar Health Care
The people we support have unique needs and stories, but one thing stays the same across all our homes - we empower individuals to achieve personal goals in a safe and supportive environment. Every new colleague attends an induction to learn about our company and complete mandatory and role-specific training, equipping you with the skills and knowledge to deliver exceptional care. Whether your goals are in care, nursing, management, quality or support, we provide the confidence, skills and knowledge to help you excel in your role and advance your career, if you wish. Happy, healthy colleagues mean better care for those we support. We offer a range of initiatives to ensure our colleagues thrive in safe and supportive environments. From paid RCNi Learning access and NMC PIN payments for nurses to lifestyle and retail discounts for everyone, our rewards ensure your career is as fulfilling as it is rewarding. From care homes to central support services, everyone plays a vital role. Hear from colleagues across various roles about what it’s like to work with us.
ER Manager employer: Exemplar Health Care Group.
Contact Detail:
Exemplar Health Care Group. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ER Manager
✨Tip Number 1
Familiarise yourself with Exemplar Health Care's values and mission. During your interactions, whether in interviews or informal chats, demonstrate how your personal values align with theirs, particularly around integrity and teamwork.
✨Tip Number 2
Prepare to discuss specific Employee Relations cases you've managed in the past. Highlight your approach to complex situations and how you ensured compliance with policies and ACAS Codes of Practice, as this will showcase your hands-on experience.
✨Tip Number 3
Network with current or former employees of Exemplar Health Care on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Demonstrate your analytical skills by preparing examples of how you've used data to identify trends in Employee Relations. Be ready to discuss how these insights led to proactive resolutions, as this aligns with the responsibilities of the ER Manager role.
We think you need these skills to ace ER Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in Employee Relations. Focus on specific achievements and responsibilities that align with the role at Exemplar Health Care, such as managing ER cases or supporting operational teams.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of Exemplar Health Care's values and mission. Use this opportunity to showcase your passion for employee relations and how your skills can contribute to their positive ER culture.
Highlight Relevant Qualifications: If you have CIPD qualifications or are willing to undertake them, make sure to mention this prominently in your application. This shows your commitment to professional development and aligns with the expectations of the role.
Showcase Communication Skills: Since effective communication is key in this role, provide examples in your application of how you've successfully navigated difficult conversations or collaborated with various stakeholders in previous positions.
How to prepare for a job interview at Exemplar Health Care Group.
✨Understand Employee Relations Fundamentals
Make sure you have a solid grasp of employee relations principles and practices. Familiarise yourself with the ACAS Codes of Practice, as well as any relevant policies that Exemplar Health Care follows. This knowledge will help you demonstrate your expertise during the interview.
✨Prepare for Scenario-Based Questions
Expect to be asked about specific ER cases you've handled in the past. Prepare examples that showcase your problem-solving skills, ability to manage complex situations, and how you ensured compliance with policies. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Communication Skills
As an ER Manager, effective communication is key. Be ready to discuss how you adapt your communication style to different stakeholders, especially in difficult conversations. Highlight any experiences where your communication made a positive impact on an ER case.
✨Demonstrate Your Analytical Abilities
Since the role involves collating and analysing data to identify trends, be prepared to discuss your analytical skills. Share examples of how you've used data to inform decisions or improve processes in previous roles, and be ready to talk about any tools or methods you used.
