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- Tasks: Lead a cleaning team, ensuring high standards of hygiene and customer satisfaction.
- Company: Join Compass, a leader in the industry with 6,000 venues across the UK.
- Benefits: Enjoy competitive pay, great perks, and opportunities for learning and development.
- Why this job: Be part of a diverse culture that values innovation and personal growth.
- Qualifications: 12 months experience in managing cleaning operations and strong financial management skills required.
- Other info: This role promotes a safety culture and offers a chance to drive service improvements.
The predicted salary is between 29200 - 40900 £ per year.
ESS is seeking an experienced and dynamic Cleaning Manager to lead our cleaning team. This role is integral to ensuring the efficient and effective operation of one of our Government service sites based in London. As the Cleaning Manager, you will be responsible for delivering high-quality services, managing a diverse team, and maintaining the highest standards of customer satisfaction and hygiene.
Your key responsibilities will include:
- Promoting a safety culture and ensuring the cleaning team are aware of and operate in accordance with company and client Health & Safety procedures.
- Managing the cleaning labour, equipment & resources budget.
- Ensuring the cleaning operation continually improves.
- Engaging and managing the Cleaning team effectively.
- Managing our on-site Accommodation services, responsible for on-site bookings.
- Ensuring the delivery and quality of the cleaning operation is in accordance with the client service level agreement and company procedures.
- Managing any third-party suppliers or contractors as required, ensuring they meet or exceed the agreed service level agreements.
Our ideal Cleaning Manager will have:
- 12 months experience managing a cleaning operation.
- Proven ability to develop business through sound negotiation, change management, strategic decision making, and 'out of the box' thinking.
- Proven ability to deliver quality customer service and ensure issues are effectively resolved in a timely manner.
- Excellent financial management skills, particularly the preparation and monitoring of detailed budgets and cash flow projections.
- Analytical and problem-solving skills with the ability to work to time-sensitive deadlines.
- A passion to drive innovation and continue to improve services.
As part of Compass, you will help to feed people, fuel progress, and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks, and unrivaled opportunities for learning and development, at one of the UK’s biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Cleaning Operations Manager employer: Compass Group UK & Ireland
Contact Detail:
Compass Group UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Operations Manager
✨Tip Number 1
Familiarise yourself with the latest health and safety regulations in the cleaning industry. Being knowledgeable about these standards will not only help you in interviews but also demonstrate your commitment to maintaining a safe working environment.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've effectively managed teams in the past. Highlight any specific challenges you faced and how you overcame them, as this will resonate well with our focus on team engagement and management.
✨Tip Number 3
Research our company culture and values, particularly around diversity and inclusion. Understanding and aligning with our mission will help you stand out as a candidate who is not only qualified but also a good fit for our team.
✨Tip Number 4
Prepare to discuss your financial management experience in detail. Be ready to talk about how you've successfully managed budgets and resources in previous roles, as this is a key responsibility for the Cleaning Operations Manager position.
We think you need these skills to ace Cleaning Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing cleaning operations. Include specific examples of how you've improved service quality, managed budgets, and led teams.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Emphasise your experience with health and safety procedures, customer service, and budget management.
Showcase Your Leadership Skills: In your application, provide examples of how you've effectively engaged and managed teams in the past. Highlight any innovative approaches you've taken to improve cleaning operations.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Compass Group UK & Ireland
✨Showcase Your Leadership Skills
As a Cleaning Operations Manager, you'll be leading a team. Be prepared to discuss your previous experiences in managing teams, how you motivate them, and any strategies you've implemented to improve team performance.
✨Demonstrate Financial Acumen
Since the role involves managing budgets, come ready to talk about your experience with financial management. Highlight specific examples where you've successfully prepared and monitored budgets or improved cost efficiency in past roles.
✨Emphasise Health & Safety Knowledge
Health and safety is crucial in this role. Familiarise yourself with relevant regulations and be ready to discuss how you've ensured compliance in previous positions, as well as how you promote a safety culture within your team.
✨Prepare for Problem-Solving Scenarios
The interview may include situational questions to assess your analytical and problem-solving skills. Think of examples where you've faced challenges in cleaning operations and how you resolved them effectively.
