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For Companies At a Glance
- Tasks: Lead shifts, support your team, and ensure a fantastic shopping experience for customers.
- Company: Join Tesco, a leading retailer dedicated to customer satisfaction and community support.
- Benefits: Enjoy flexible hours, competitive pay starting at £14.76, and opportunities for growth.
- Why this job: Be part of a dynamic team, face exciting challenges, and make a real impact every day.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
- Other info: Guaranteed minimum of 16 hours per week, with flexibility for those needing fewer hours.
About the role
Availability Window
- Days From time To time
- Sun 06:45:00 - 22:00:00
- Mon 06:45:00 - 14:45:00
- Tue 06:45:00 - 14:45:00
- Wed 06:45:00 - 14:45:00
- Sat 06:45:00 - 22:00:00
Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
Customers are at the heart of everything we do. It takes a lot of great people to run one of our stores, and it takes a great Shift Leader to support them all and keep things running smoothly. From helping customers to making sure store operations stay on track, being a Shift Leader at Tesco is a truly rewarding role. You’ll face lots of interesting challenges as you oversee the store from the shop floor and strive to make things just that little bit better for customers, colleagues and communities, every day.
As a Shift Leader you’ll:
- Work in a fast-paced retail environment, with bags of variety
- Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
- Be there for customers, listening to them and helping to make sure they leave the store with what they came for
- Look for ways to improve service, including coaching your colleagues and giving feedback to the team
- Guide and support your colleagues in-store, making sure it stays a safe place to work and shop
- Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store
- Lead from the front, and set a great example for your colleagues in everything you do
Tesco Shift Leader - Days - Ocean Terminal Express employer: Tesco UK
Contact Detail:
Tesco UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Shift Leader - Days - Ocean Terminal Express
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service philosophy. Understanding what they stand for will help you align your approach during any interviews or discussions, showing that you're a great fit for their team.
✨Tip Number 2
Highlight your experience in fast-paced environments. As a Shift Leader, you'll need to manage various tasks simultaneously, so be ready to share examples of how you've successfully handled similar situations in the past.
✨Tip Number 3
Prepare to discuss your leadership style. Think about how you motivate and support your team, as well as how you handle challenges. Being able to articulate this will demonstrate your readiness for the role.
✨Tip Number 4
Show your enthusiasm for customer service. Be ready to share specific instances where you've gone above and beyond to ensure customer satisfaction, as this is a key aspect of the Shift Leader role at Tesco.
We think you need these skills to ace Tesco Shift Leader - Days - Ocean Terminal Express
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Shift Leader at Tesco. Tailor your application to highlight relevant experiences that align with these duties.
Highlight Customer Service Skills: Since customers are at the heart of Tesco's operations, emphasise your customer service skills in your CV and cover letter. Provide specific examples of how you've successfully handled customer interactions in previous roles.
Showcase Leadership Experience: As a Shift Leader, you'll need to guide and support your colleagues. Include any past leadership or team coordination experiences in your application, demonstrating your ability to lead by example.
Tailor Your Application: Make sure to customise your CV and cover letter for this specific role. Use keywords from the job description and reflect on how your personal values align with Tesco's commitment to customer satisfaction and teamwork.
How to prepare for a job interview at Tesco UK
✨Understand the Role
Make sure you have a clear understanding of what a Shift Leader does at Tesco. Familiarise yourself with the responsibilities, such as overseeing store operations and supporting your team. This will help you answer questions confidently and show your enthusiasm for the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you motivated others, resolved conflicts, or improved processes. This will demonstrate your capability to lead effectively in a fast-paced retail environment.
✨Customer Focus is Key
Since customers are at the heart of Tesco's operations, be ready to discuss how you would enhance customer service. Think of specific instances where you've gone above and beyond for customers and how you can apply that mindset as a Shift Leader.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges. Practice responding to situations like managing a busy shift or dealing with a dissatisfied customer, as these are common in retail settings.
