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For Companies At a Glance
- Tasks: Lead product development, manage stakeholder relationships, and streamline systems for an enhanced user experience.
- Company: Join Virgin Experience Days, a dynamic team redefining unforgettable experience gifts.
- Benefits: Enjoy free breakfast, hybrid working, flexitime, health cash plan, and discounts within the Virgin Group.
- Why this job: Be part of a growing team with a new digital vision, making a real impact on customer experiences.
- Qualifications: Experience in D2C eCommerce, data management, and agile methodologies; strong communication skills required.
- Other info: Work from modern offices in Bourne End, Buckinghamshire, with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a Product Owner to join our Technology team. The Tech team provides the whole business with the functionality needed to excel. With a wealth of expertise in design and development, we find solutions and anticipate the needs of our rapidly scaling business. What’s next starts with us, whether that’s delivering end-to-end customer experience or taking a holistic view on business systems and tools.
What you’ll need:
- Experience in a D2C eCommerce environment, with knowledge of commerce systems
- Experience documenting, understanding and migrating complex data structures
- Experience owning 1st and 3rd party commerce platforms
- A complete customer focus backed by commercial awareness, quickly able to assess potential business opportunities
- Ability to simplify complex problems, processes or projects into component parts and explore and evaluate them systematically
- Ability to work autonomously or collaboratively with stakeholders and stay open to ideas/suggestions
- Ability to work with and manage technical resources including: UX, Engineering and QA
- An interest and understanding of relevant commerce technologies
- Ability to confidently and effectively present options and recommendations to stakeholders, resolve project issues and mitigate risks proactively
- Ability to see opportunities and pivot quickly to take advantage of them, using data to support decisions and propose improvements to the customer journey and internal processes
- Ability to work in a Scrum/agile software development environment
- Demonstrable experience of using relevant planning and development tools like JIRA, Confluence and Lucid chart
- You’ll be excited to work in rapid paced medium sized businesses
What’s in it for you?
- Work from our modern offices based in Bourne End, Buckinghamshire (SL8 5YS)
- Free breakfast in the office (cereal, toast, spreads, fresh fruit, coffee, tea)
- Make use of our hybrid working policy (3 days office based, 2 days remote)
- Enjoy Flexitime, working core hours of 7.5 hours per day with one hour for lunch; flexible starting and finishing times
- Access to an award-winning employee assistance programme to support your health and wellbeing
- Generous health cash plan
- £150 to spend each year on our experiences, for you to enjoy our products yourself
- Access to our discounts scheme within the Virgin Group (Virgin Family Membership)
- Share extraordinary experiences with your friends and family with a discount
Why we want you!
As a Product Owner for Virgin Experience Days, you’ll play a pivotal role as part of a growing team that is redefining the way people discover, select, and enjoy unforgettable experience gifts. Following a recent investment in the business, our technical and product teams are tasked with delivering a new digital vision for Virgin Experience Days (UK) and Virgin Experience Gifts (USA) across mobile, tablet and web for both consumers and corporate customers.
We need you to help us:
- Lead the unification of our global backend tech stack
- Use data led insights to identify opportunities to streamline our systems to achieve the best experience for our end users
- Work closely with stakeholders across the business to gather, understand and prioritise business requirements, logically assess business cases and develop relevant KPIs
- Engage stakeholders at all levels to ensure that the backlog prioritisation meets the needs of the business and develop delivery roadmaps to visualise the development pipeline for your workstreams
- Translate business requirements into useful user stories and acceptance criteria for the development teams
Role Responsibilities:
- Lead multi-disciplined development teams, to evolve the product ensuring that there is a clear understanding of what we are delivering on each product plus the associated costs, benefits and timelines
- Own the roadmap for your product ensuring that it is prioritised effectively
- Facilitate decision making with stakeholders and the agile development team by owning and leading scrum ceremonies
- Investigate solutions using a range of approaches, including researching competitor analysis, commercially available platforms and potential partners
- Dive into the detail capturing requirements in a clear concise format
- Understand, analyse and document current processes and workflows
- Identify and propose opportunities for improvement
- Gain approval and sign-off on new projects through demos and user acceptance testing
- Own taking the deliverables to market by managing the release process and communication
- Track impact of new features and share this with the wider business
Product Owner employer: Virgin Experience Days Limited
Contact Detail:
Virgin Experience Days Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Owner
✨Tip Number 1
Familiarise yourself with the specific eCommerce platforms and tools mentioned in the job description, such as JIRA and Confluence. Being able to demonstrate your hands-on experience with these tools during discussions can set you apart from other candidates.
✨Tip Number 2
Prepare to discuss your experience in leading multi-disciplined teams and how you've successfully managed product roadmaps in the past. Use specific examples that highlight your ability to prioritise effectively and engage stakeholders.
✨Tip Number 3
Showcase your understanding of data-led decision making by preparing insights or case studies where you've used data to improve customer experiences or streamline processes. This will demonstrate your analytical skills and customer focus.
✨Tip Number 4
Be ready to discuss your approach to agile methodologies and how you've facilitated scrum ceremonies in previous roles. Highlight your ability to adapt quickly and pivot based on project needs, which is crucial for a Product Owner in a fast-paced environment.
We think you need these skills to ace Product Owner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in D2C eCommerce and showcases your knowledge of commerce systems. Use specific examples that demonstrate your ability to manage complex data structures and your experience with 1st and 3rd party commerce platforms.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Product Owner role and how your skills align with the company's needs. Mention your experience in agile environments and your ability to simplify complex problems, as well as your customer-focused approach.
Showcase Relevant Tools Experience: Highlight your familiarity with planning and development tools like JIRA, Confluence, and Lucid chart. Provide examples of how you've used these tools to manage projects and collaborate with technical resources effectively.
Prepare for Potential Questions: Anticipate questions related to your experience in leading multi-disciplined teams and your approach to stakeholder engagement. Be ready to discuss how you would use data-led insights to improve customer journeys and internal processes.
How to prepare for a job interview at Virgin Experience Days Limited
✨Showcase Your D2C eCommerce Experience
Make sure to highlight your experience in a direct-to-consumer eCommerce environment. Be prepared to discuss specific projects where you owned commerce platforms and how you contributed to their success.
✨Demonstrate Your Data Skills
Since the role involves understanding complex data structures, come ready to explain how you've documented and migrated data in previous roles. Use examples that showcase your analytical skills and ability to simplify complex problems.
✨Engage with Stakeholders
Prepare to discuss how you've worked collaboratively with various stakeholders. Share examples of how you gathered requirements and prioritised business needs, ensuring that you can effectively communicate and engage at all levels.
✨Familiarise Yourself with Agile Methodologies
As the role requires working in a Scrum/agile environment, brush up on your knowledge of agile practices. Be ready to discuss your experience leading scrum ceremonies and how you've facilitated decision-making within development teams.
