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For Companies At a Glance
- Tasks: Lead and inspire a team to deliver exceptional customer experiences in a luxury retail environment.
- Company: Join Tom Ford, a prestigious brand known for its luxury beauty products and exceptional service.
- Benefits: Enjoy competitive salary, product discounts, mental health initiatives, and extensive training opportunities.
- Why this job: Be part of a dynamic team that values personal growth and offers a pathway to a fulfilling career.
- Qualifications: Retail experience at Supervisor level, passion for coaching, and strong customer service skills required.
- Other info: Flexible hours available to support a healthy work-life balance.
The predicted salary is between 24000 - 36000 £ per year.
We are seeking an inspirational and energetic Assistant Boutique Manager to play a leading role in the success of the team by supporting the Business Manager to lead, coach and develop our team of Fragrance Specialists to achieve sales, customer service and operational targets.
Providing a luxury experience is our day to day. As Assistant Business Manager, your role will be to elevate your team in creating a memorable in-store experience. You will also be accountable for the smooth running of the store and ensuring all your team are aligned on the counter and Brand vision.
Compensation and Benefits- Competitive industry salary
- Commission scheme eligibility
- Annual Leave & Family Leave
- Product discount/Staff Product Concession monthly credit spend allowance
- Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
- Benefits platform with exclusive discounts and offers
- Work Life Connections – Employee Assistance Programme
- Extensive Training & development offering
About you
If you are an ambitious and high performing self-starter with a flair for retail and a passion for coaching others to reach their full potential, this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.
You will have:
- Proven retail experience at Supervisor or above level, preferably within beauty
- The ability to provide inspirational, authentic and personalized customer service
- Experience of creating and executing in-store events
- Experience of coaching/mentoring others to achieve their full potential and to succeed
- A drive to achieve sales and customer service targets
- Retail operations experience including inventory management and cash reconciliation
- Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
- Proficient in Microsoft Office
- Proof of right to live and work in the country
Tom Ford - Assistant Manager - House of Fraser - 30 Hours employer: Tom Ford
Contact Detail:
Tom Ford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tom Ford - Assistant Manager - House of Fraser - 30 Hours
✨Tip Number 1
Familiarise yourself with Tom Ford's brand values and product range. Understanding the luxury experience they aim to provide will help you align your responses during interviews and demonstrate your passion for the brand.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully coached or mentored team members in previous roles. This will highlight your ability to inspire others, which is crucial for the Assistant Manager position.
✨Tip Number 3
Research the latest trends in the beauty industry and be ready to discuss how you can implement these trends in-store. This knowledge will set you apart as a candidate who is proactive and forward-thinking.
✨Tip Number 4
Prepare to discuss your experience with retail operations, particularly inventory management and cash reconciliation. Being able to speak confidently about these areas will show that you are well-rounded and ready to handle the responsibilities of the role.
We think you need these skills to ace Tom Ford - Assistant Manager - House of Fraser - 30 Hours
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience, especially in supervisory roles. Emphasise any experience you have in the beauty industry and your ability to provide exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and coaching. Mention specific examples of how you've successfully led teams or created memorable customer experiences in the past.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as team leadership, event execution, and retail operations. Use keywords from the job posting to demonstrate your fit for the role.
Showcase Your Availability: Since flexible availability is important for this role, clearly state your availability in your application. This shows your willingness to adapt and meet the needs of the business.
How to prepare for a job interview at Tom Ford
✨Show Your Passion for Luxury Retail
Make sure to express your enthusiasm for the luxury retail sector during the interview. Share specific examples of how you've provided exceptional customer service in previous roles, and highlight your understanding of the Tom Ford brand and its values.
✨Demonstrate Leadership Skills
As an Assistant Manager, you'll need to showcase your ability to lead and inspire a team. Prepare to discuss your experience in coaching and mentoring others, and provide examples of how you've helped team members achieve their goals.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of scenarios where you've successfully managed inventory, resolved customer complaints, or executed in-store events, and be ready to share these experiences.
✨Discuss Your Availability Openly
Since flexible availability is important for this role, be upfront about your schedule during the interview. Discuss your willingness to work various shifts and how you can contribute to maintaining a good work-life balance for yourself and your team.
