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For Companies At a Glance
- Tasks: Lead and motivate your team while driving sales and delivering excellent customer service.
- Company: Join Superdrug, a leading name in health and beauty, known for value and fun.
- Benefits: Enjoy flexible hours, up to 28 days holiday, and a generous discount for you and a friend.
- Why this job: Be part of a vibrant team that values personality and rewards hard work with career progression.
- Qualifications: Previous supervisory experience in retail is ideal; confidence and ambition are key.
- Other info: Training provided for piercing services; we promote from within for top achievers.
Hours: Fully Flexible - 30 hours a week with an opportunity to work more hours.
Salary: £11.20 per hour.
Why Superdrug?
Passionate about beauty and health? Good motivator? Can you keep it fun for your team when the pressure's on? Leading your team, hitting targets, progressing your career, that's what it's all about. Hard work, yes, but rewarding too. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people - they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling!
The Role
What we look for in our Team Leaders goes beyond just great management skills. One minute you will be rolling your sleeves up and getting stuck in, the next you will be managing and coaching your team, it is real think on your feet stuff! We recognise you are Superdrug's future Store Managers. You’ll support the management team in the day-to-day business activities, driving sales, alongside the development and delivery of excellent customer service and store standards. Involved in maximising profit by working hard to reduce shrinkage, damages, till errors and costs.
About you
- Ideally supervisory or team leader experience within a fast-paced high street retailer
- Understanding of retail Key Performance Indicators; including sales, profit and service
- Confidence, resilience and ambition with the ability to help others to develop and improve their skills
- Willingness to carry out piercing services for our customers (training provided and not essential as part of the role)
Success in this role will enable you to take your next step with us, as we have a strong desire to promote from within and reward the highest achievers. We want you, together with Superdrug to help make a difference to the Health & Beauty Retail sector. Apply now to find out more as we want to hear from you!
Here’s how you are rewarded:
- Up to 28 days holiday
- Up to 30% discount for you and a nominated friend or family member
- Excellent training
- Great sales incentives
- Get instant access to Wagestream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
Come and be part of something special!
For information on how we manage and store your data please go to www.superdrug.jobs/privacy-policy/
Retail Supervisor employer: Superdrug
Contact Detail:
Superdrug Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Familiarise yourself with Superdrug's values and culture. Understanding their focus on customer service and team spirit will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight any previous experience in fast-paced retail environments. Be ready to share specific examples of how you've successfully managed teams or driven sales in similar settings.
✨Tip Number 3
Prepare to discuss Key Performance Indicators (KPIs) relevant to retail. Showing that you understand how to measure success in sales, profit, and customer service will set you apart from other candidates.
✨Tip Number 4
Demonstrate your ability to motivate and develop others. Think of instances where you've coached team members or improved team performance, as this is crucial for a supervisory role.
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant supervisory or team leader experience, especially in fast-paced retail environments. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for beauty and health, as well as your ability to motivate and lead a team. Share specific examples of how you've driven sales or improved customer service in previous roles.
Highlight Key Skills: Emphasise your understanding of retail Key Performance Indicators (KPIs) such as sales, profit, and service. Mention any experience you have with reducing shrinkage or managing costs, as these are crucial for the role.
Show Enthusiasm for Superdrug: In your application, express why you want to work at Superdrug specifically. Mention their commitment to customer service and team culture, and how you align with their values and goals.
How to prepare for a job interview at Superdrug
✨Show Your Passion for Beauty and Health
Make sure to express your enthusiasm for the beauty and health industry during the interview. Share any personal experiences or interests that highlight your passion, as this aligns with Superdrug's values.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in a fast-paced environment. Discuss specific situations where you motivated your team, resolved conflicts, or improved performance, showcasing your ability to think on your feet.
✨Understand Retail KPIs
Familiarise yourself with key retail performance indicators such as sales, profit, and customer service metrics. Be ready to discuss how you have used these metrics in previous roles to drive success and improve store standards.
✨Be Ready for Practical Scenarios
Expect to engage in role-play or situational questions that assess your problem-solving skills. Think about how you would handle common retail challenges, such as managing a busy store or dealing with customer complaints, to demonstrate your readiness for the role.
