At a Glance
- Tasks: Help create unforgettable travel experiences for customers while managing a dynamic team.
- Company: Join a leading co-operative with over 160 years of community-focused service.
- Benefits: Enjoy up to 30 days annual leave, pension contributions, and exciting travel opportunities.
- Why this job: Make a real impact in your community while developing your career in the travel industry.
- Qualifications: Two years' experience in travel and proven leadership skills are essential.
- Other info: We prioritise inclusivity and offer progression opportunities as a Platinum Investors in People employer.
The predicted salary is between 28800 - 43200 £ per year.
This role involves supporting local communities through travel, creating memorable experiences for customers. As an Assistant Manager, you will work in a fast-paced, sales-focused environment, collaborating with a motivated team to meet customer travel needs.
Your duties will include:
- Supporting the Travel Branch Manager in daily operations and administrative processes.
- Coaching and developing colleagues, setting high standards for the team.
- Organising travel packages from start to finish, including flights, insurance, and accommodation.
- Managing holiday administration, including payment collection and processing.
- Driving business through social media and organising events to build customer relationships.
About You
We seek enthusiastic and passionate individuals with:
- At least two years' experience in a similar role within the travel industry.
- Experience in leading and inspiring a team, supporting career development.
- A genuine passion for customer service and enhancing customer experiences.
- A highly motivated and driven attitude, committed to community care.
- Confident communication skills and a personable approach.
Benefits
This is an excellent opportunity to advance your travel career while making a positive impact on communities. Benefits include:
- Up to 30 days annual leave (pro-rata) including bank holidays.
- Pension scheme with up to 12% employer contributions.
- Generous colleague discount rates across our businesses.
- Annual discretionary bonus for hard work.
- Free tea and coffee during breaks.
- Wellbeing initiatives and community engagement opportunities.
- Opportunities to travel to new destinations to enhance selling capabilities.
- Profit share incentive scheme for Travel Consultants.
We are proud to be an "Investors in People - Platinum" employer, recognised for offering progression opportunities.
About Us
Since 1861, we have grown into one of the UK's most successful co-operatives, offering diverse services across over 220 outlets. We are owned by our members and dedicated to community support through various initiatives.
We strive for an inclusive recruitment process. For adjustments or inquiries, please contact our Recruitment team.
We may close vacancies if we receive a high volume of applications, so we encourage prompt applications.
Travel Assistant Manager employer: Lincolnshire Co-op
Contact Detail:
Lincolnshire Co-op Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Assistant Manager
✨Tip Number 1
Familiarise yourself with the latest travel trends and popular destinations. This knowledge will not only help you in interviews but also demonstrate your passion for the industry, which is crucial for a role like Travel Assistant Manager.
✨Tip Number 2
Network with professionals in the travel industry. Attend local travel fairs or join online forums to connect with others. Building relationships can lead to valuable insights and potential job referrals.
✨Tip Number 3
Showcase your leadership skills by volunteering for team projects or community events related to travel. This experience can highlight your ability to inspire and develop others, which is a key requirement for the Assistant Manager role.
✨Tip Number 4
Prepare to discuss how you would enhance customer experiences in your interview. Think of specific examples from your past roles where you went above and beyond for customers, as this aligns perfectly with the company's values.
We think you need these skills to ace Travel Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the travel industry, particularly any roles where you've led a team or provided excellent customer service. Use specific examples to demonstrate your skills and achievements.
Craft a Compelling Cover Letter: In your cover letter, express your passion for travel and customer service. Mention how your previous experiences align with the responsibilities of the Assistant Manager role and how you can contribute to the team's success.
Showcase Your Communication Skills: Since this role requires confident communication, ensure your application reflects your ability to connect with people. Use clear and engaging language, and consider including examples of how you've successfully interacted with customers or colleagues.
Highlight Your Team Leadership Experience: Emphasise any experience you have in coaching or developing team members. Provide examples of how you've inspired others and contributed to a positive work environment, as this is crucial for the Assistant Manager position.
How to prepare for a job interview at Lincolnshire Co-op
✨Show Your Passion for Travel
Make sure to express your genuine enthusiasm for travel during the interview. Share personal experiences or memorable trips that have shaped your love for the industry, as this will resonate with the interviewers and demonstrate your commitment to creating unforgettable experiences for customers.
✨Highlight Leadership Experience
Since the role involves coaching and developing a team, be prepared to discuss your previous leadership experiences. Provide specific examples of how you've inspired and supported colleagues in their career development, showcasing your ability to set high standards and motivate others.
✨Demonstrate Customer Service Skills
Prepare to discuss situations where you provided excellent customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers, focusing on how you went above and beyond to meet customer needs and ensure their satisfaction.
✨Research the Company and Its Values
Familiarise yourself with the company's mission and values, especially their commitment to community engagement. Be ready to discuss how your personal values align with theirs and how you can contribute to their goals, particularly in supporting local communities through travel.