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For Companies At a Glance
- Tasks: Process customer orders, manage concerns, and build relationships with clients.
- Company: Join Coca-Cola Europacific Partners, a global leader in beverages with a commitment to innovation.
- Benefits: Enjoy flexible benefits, competitive pension, corporate discounts, and free parking.
- Why this job: Be part of a dynamic team that values collaboration and personal growth while working with iconic brands.
- Qualifications: Customer service experience, problem-solving skills, and proficiency in PC and Excel required.
- Other info: Interviews on 9th June; apply by 29th May for consideration.
The predicted salary is between 30000 - 42000 £ per year.
Customer Supply Chain Representative – Nottingham 6 month FTC 8-5 Monday- Friday, 40hrs
Benefits: Structured career development, annual performance-related pay bonus and reviews, share scheme, competitive pension contributions, flexible benefits, corporate discounts, free parking at Nottingham Station Car Park, free hot and cold drinks, excellent parental benefits.
Join Our Team
Our Logistics team in Nottingham is high performing, fast paced, engaged, and customer-centric, aiming to be our customers' preferred supplier. We value collaboration, openness, teamwork, and respect, which lead to superior results. We are passionate about developing our people and nurturing talent for growth within the company. We seek a dynamic, enthusiastic, and talented individual with great behaviours and a desire to progress within CCEP, working with iconic brands like Coca-Cola, Fanta, Sprite, Monster, and Costa. Enjoy a friendly, modern, and fun working environment where achievements are recognized and rewarded.
What We Expect
We are looking for energetic, accountable, and customer-focused individuals who value diversity and aspire to develop within a dynamic organization. If you demonstrate this potential, we will help you unlock it.
Your Role
As part of the Customer Service Team at Customer Logistics, your responsibilities include processing customer orders accurately and on time, dealing with diverse clients such as grocers, wholesalers, and retailers, and supporting operational processes to meet cost and service metrics while delighting customers.
Main Responsibilities
- Process sales orders via SAP to meet customer requirements.
- Manage customer concerns and complaints, analyze trends, develop corrective actions, and communicate progress.
- Handle delivery issues by liaising with customers and stakeholders to ensure requirements are met.
- Build mutually beneficial relationships with customers.
Key Stakeholders
- Customer contacts
- CCEP internal teams
- Supply Chain Functions
Skills & Competencies
- Customer service experience with problem-solving skills
- Ability to work in a fast-paced team environment with attention to detail
- Effective communication skills and relationship-building ability
- Proficiency in PC skills and Excel
- Knowledge of SAP or Salesforce preferred
- Organized and methodical approach
The closing date for applications is 29/05/25. We reserve the right to close early if we receive high volume. Apply promptly to be considered.
We are Coca-Cola Europacific Partners (CCEP), a global team of 42,000 serving 31 countries, committed to making, moving, and selling beloved drinks. We invest in new products, technologies, and ideas to delight our consumers daily. We welcome diversity and encourage people from all walks of life to apply.
Customer Supply Chain Representative, 6 month FTC - Nottingham employer: TieTalent
Contact Detail:
TieTalent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Supply Chain Representative, 6 month FTC - Nottingham
✨Tip Number 1
Familiarise yourself with SAP and Salesforce, as these are preferred skills for the role. Consider taking online courses or tutorials to boost your proficiency, which will make you stand out during the interview.
✨Tip Number 2
Prepare examples of how you've successfully handled customer complaints or delivery issues in the past. Being able to demonstrate your problem-solving skills will show that you're a great fit for the customer-centric environment at CCEP.
✨Tip Number 3
Research CCEP's values and culture, especially their focus on teamwork and collaboration. Be ready to discuss how your personal values align with theirs, as cultural fit is crucial for this role.
✨Tip Number 4
Network with current employees through platforms like LinkedIn or the live chat feature mentioned in the job description. Gaining insights from them can provide you with valuable information to use during your interview.
We think you need these skills to ace Customer Supply Chain Representative, 6 month FTC - Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service experience and problem-solving skills. Emphasise any experience you have with SAP or Salesforce, as well as your ability to work in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've built relationships with customers and handled complaints effectively.
Highlight Key Competencies: In your application, clearly outline your effective communication skills and attention to detail. Use examples to demonstrate how these skills have helped you succeed in previous roles.
Check Application Deadlines: Be mindful of the closing date for applications, which is 29/05/25. Ensure you submit your application well before this date to avoid missing out on the opportunity.
How to prepare for a job interview at TieTalent
✨Show Your Customer Service Skills
Since the role is heavily focused on customer service, be prepared to share specific examples of how you've successfully handled customer concerns or complaints in the past. Highlight your problem-solving skills and ability to build relationships.
✨Familiarise Yourself with SAP
As the job involves processing sales orders via SAP, it’s beneficial to have a basic understanding of this system. If you have experience with SAP or similar software like Salesforce, make sure to mention it during the interview.
✨Demonstrate Teamwork and Collaboration
The company values teamwork and collaboration, so be ready to discuss how you've worked effectively within a team. Share examples that showcase your ability to contribute positively to a group dynamic.
✨Prepare Questions About the Role
Interviews are a two-way street, so prepare thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
