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- Tasks: Lead a team to create unforgettable customer experiences in luxury retail.
- Company: Fraser Hart is dedicated to delivering exceptional luxury shopping experiences.
- Benefits: Enjoy bonuses, discounts, annual leave, and wellness support.
- Why this job: Join a passionate team and develop your career in a vibrant retail environment.
- Qualifications: Customer service experience and proven leadership skills are essential.
- Other info: Full training and support provided; equal opportunities employer.
The predicted salary is between 24000 - 36000 £ per year.
Join Fraser Hart as an Assistant Manager and Lead Our Store to Success. At Fraser Hart, we are passionate about making people feel special by delivering a luxury shopping experience to all our customers. We’re not here to simply sell a product; we’re here to connect with our customers and create lasting memories.
YOU ARE
- Passionate about delivering outstanding experiences to our customers.
- Fascinated by our products and have a love for all things jewellery, diamonds, and watches.
- A team player who helps and supports your colleagues when needed.
- A great communicator with excellent interpersonal skills.
- Proactive with a positive can-do attitude.
- A fast learner who is keen to embrace new challenges.
- A person who has customer service experience to enhance your ability to create outstanding customer interactions.
- Proven leadership skills with the ability to motivate and inspire a team.
- Experienced in managing and developing team members to achieve their full potential.
- Strong in decision-making and problem-solving abilities.
IN OUR STORE, YOU WILL
- Lead and inspire the store team to create great customer experiences.
- Share your passion for our products with our customers.
- Consistently achieve personal and team sales targets and key performance targets.
- Live by our values (passion, teamwork, respect and trust, positivity, love learning).
- Create a luxury retail environment with high standards of visual merchandising and replenishment.
- Provide coaching and development to team members to enhance their skills and performance.
- Manage store operations efficiently and effectively.
WHAT’S IN IT FOR YOU
When you join us, we’ll give you everything you need to get off to a great start; a full induction, excellent training, and you will be fully supported by the store leadership team during your first few months. We value our teams for always going the extra mile and reward this with great benefits, including:
- An excellent bonus scheme based on store performance
- A generous discount scheme for you, your family, and friends
- Annual leave that will increase with length of service
- Holiday purchase scheme
- Contributory pension scheme
- Uniform allowance
- Refer a candidate scheme
- Mental health, wellbeing, and legal support from our expert health and wellbeing partners Health Assured
- Bike to work scheme
- A volunteer day with a charity of your choice
Join us as an Assistant Manager and develop your luxury retail career with Fraser Hart. Fraser Hart is an equal opportunities employer.
Assistant Manager Colchester employer: Fraser Hart Limited
Contact Detail:
Fraser Hart Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager Colchester
✨Tip Number 1
Familiarise yourself with Fraser Hart's product range, especially jewellery, diamonds, and watches. This knowledge will not only help you connect with customers but also demonstrate your passion for the products during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated and developed team members in previous roles. Be ready to discuss specific situations where you made a positive impact on team performance.
✨Tip Number 3
Practice your communication skills by engaging in conversations with friends or family about luxury retail experiences. This will help you articulate your thoughts clearly and confidently during the interview process.
✨Tip Number 4
Research Fraser Hart's values and think about how you can embody them in your role as an Assistant Manager. Be prepared to share examples of how you have demonstrated these values in your previous work experiences.
We think you need these skills to ace Assistant Manager Colchester
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of the Assistant Manager position at Fraser Hart. Tailor your application to highlight how your skills and experiences align with their requirements.
Craft a Compelling CV: Your CV should reflect your passion for customer service and leadership. Include specific examples of how you've motivated teams, achieved sales targets, and created outstanding customer experiences in previous roles.
Write a Personalised Cover Letter: In your cover letter, express your enthusiasm for the luxury retail sector and your love for jewellery and watches. Mention how you embody Fraser Hart's values and how you can contribute to creating memorable shopping experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a luxury retail environment.
How to prepare for a job interview at Fraser Hart Limited
✨Show Your Passion for Luxury Retail
Make sure to express your enthusiasm for jewellery, diamonds, and watches during the interview. Share personal experiences or stories that highlight your love for these products, as this will resonate with Fraser Hart's commitment to delivering a luxury shopping experience.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific situations where you motivated your colleagues or resolved conflicts, showcasing your ability to inspire and develop team members, which is crucial for the Assistant Manager role.
✨Emphasise Customer Service Experience
Highlight your previous customer service roles and how they have shaped your approach to creating outstanding customer interactions. Be ready to discuss how you would handle challenging customer situations while maintaining a positive attitude.
✨Prepare for Situational Questions
Anticipate questions that may ask how you would handle specific scenarios in the store. Think about how you would achieve sales targets, manage store operations, or create a visually appealing retail environment, and be prepared to share your thought process.
