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- Tasks: Support HVAC Installers and Plumbers by dispatching and scheduling work.
- Company: Join a dynamic team in the HVAC industry, known for its fast-paced environment.
- Benefits: Enjoy great perks like health insurance, paid time off, and a 401k plan.
- Why this job: Perfect for those who thrive in busy settings and love multitasking with diverse personalities.
- Qualifications: Must have dispatching experience, strong organisational skills, and a valid PA driver's licence.
- Other info: Opportunity to grow within a supportive company culture.
The predicted salary is between 30000 - 42000 £ per year.
The HVAC Dispatcher will provide dispatching support for HVAC Installers/Technicians and Plumbers. Must have experience dispatching in the same or similar background. Additional duties include answering a large amount of telephone calls, scheduling preventative maintenance work, and return goods functions. May also include purchasing and buying install and repair equipment and parts. Will work with large amounts of paperwork and some company and scheduling software systems. Very fast-paced and busy environment.
Requirements include:
- Accuracy
- Good clerical skills
- Strong organizational skills
- Good multi-tasking skills
- Familiarity with and proficiency in typical office computer programs
- Current, valid PA driver's license
- Diploma or GED
Due to the large amount of telephone work, you must be well-versed in telephone etiquette. Also need to possess the ability to work with and around an assortment of varied personality types.
Excellent benefits package at 90 days with Highmark Insurance (3 options), Optional Dental and Vision, Paid time off that increases with tenure, paid holidays, EAP program, Uniform allowance, NortonLife Lock opportunity, AFLAC opportunity, and 401k at one year.
HVAC Dispatcher employer: ServiceMaster Clean of Fraser Valley
Contact Detail:
ServiceMaster Clean of Fraser Valley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HVAC Dispatcher
✨Tip Number 1
Familiarise yourself with common HVAC terminology and processes. This will not only help you understand the role better but also allow you to communicate effectively with technicians and installers during the dispatching process.
✨Tip Number 2
Practice your telephone etiquette skills. Since the role involves a lot of phone communication, being polite, clear, and concise on the phone will make a great impression and demonstrate your suitability for the position.
✨Tip Number 3
Get comfortable with scheduling software and office computer programs. Familiarity with these tools will not only boost your confidence but also show us that you're ready to hit the ground running in a fast-paced environment.
✨Tip Number 4
Highlight your organisational and multi-tasking skills in conversations or interviews. Being able to juggle multiple tasks efficiently is crucial for this role, so be prepared to share examples of how you've successfully managed similar responsibilities in the past.
We think you need these skills to ace HVAC Dispatcher
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in dispatching, particularly in HVAC or similar fields. Emphasise your organisational skills and any experience with scheduling software.
Craft a Strong Cover Letter: Write a cover letter that showcases your telephone etiquette and ability to handle a fast-paced environment. Mention specific examples of how you've successfully managed multiple tasks or dealt with varied personality types.
Highlight Relevant Skills: In your application, clearly outline your clerical skills, accuracy, and proficiency with office computer programs. These are key requirements for the HVAC Dispatcher role.
Proofread Your Application: Before submitting, carefully proofread your application for any errors. A well-presented application reflects your attention to detail, which is crucial for this position.
How to prepare for a job interview at ServiceMaster Clean of Fraser Valley
✨Showcase Your Dispatching Experience
Make sure to highlight your previous experience in dispatching, especially in HVAC or similar fields. Be prepared to discuss specific scenarios where you successfully managed multiple tasks and how you handled the fast-paced environment.
✨Demonstrate Strong Communication Skills
Since the role involves a lot of telephone work, practice your telephone etiquette before the interview. Be ready to explain how you effectively communicate with technicians and customers, ensuring clarity and professionalism.
✨Emphasise Organisational Skills
The job requires strong organisational skills, so come prepared with examples of how you've managed schedules, paperwork, and multi-tasking in previous roles. Discuss any tools or software you’ve used to stay organised.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle various personality types and stressful situations. Think of examples from your past experiences where you successfully navigated challenging interactions or resolved conflicts.
