Visitor Assistant NEW Bury Council Posted today Bury £19,397 - £21,099 Customer Service Museum [...]
Visitor Assistant NEW Bury Council Posted today Bury £19,397 - £21,099 Customer Service Museum [...]

Visitor Assistant NEW Bury Council Posted today Bury £19,397 - £21,099 Customer Service Museum [...]

Chichester Full-Time 19397 - 21109 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with visitors, assist in exhibitions, and deliver talks and workshops.
  • Company: Bury Art Museum is a vibrant cultural hub showcasing local and international art.
  • Benefits: Enjoy flexible working hours and a supportive environment with various corporate perks.
  • Why this job: Join a creative team and make a positive impact on the community through arts and heritage.
  • Qualifications: Good communication skills and experience in customer service are essential; computer literacy required.
  • Other info: Commitment to safeguarding and promoting welfare of young people is crucial.

The predicted salary is between 19397 - 21109 £ per year.

Bury Art Museum & Sculpture Centre offers a vibrant environment to enjoy art and explore the rich history of Bury and the surrounding area. Showcasing both international and local art, it is a key cultural attraction in the town's culture quarter and participates in various exciting cultural projects.

We are seeking two creative and enthusiastic individuals to join our Visitor Services team. The successful candidates will be passionate about arts and heritage, committed to delivering high-quality customer care, and enhancing the visitor experience.

As part of an innovative team of Visitor Assistants, your responsibilities will include:

  • Engaging with visitors
  • Providing access to collections and exhibitions
  • Ensuring security
  • Serving in the gallery shop
  • Delivering talks, workshops, and public events
  • Promoting the service
  • Assisting with exhibition installations

The post holders will be members of the Arts & Museums Team, reporting to the Front of House Supervisor, based at Bury Art Museum, Moss Street, Bury.

Candidates should enjoy working with people, possess good communication skills, and have experience working with diverse individuals and organizations. Excellent interpersonal skills and the ability to work effectively and flexibly as part of a small team are essential. Experience in customer-facing roles is preferred. Experience in delivering talks and workshops, including to schools, is advantageous. Candidates must be computer literate, with skills in word processing, spreadsheets, database maintenance, and email communication.

Post 1: 31 hours per week with the following schedule: Monday 08:30-12:30, Tuesday 10:00-17:00, Wednesday 10:00-17:00, Friday 09:00-17:00, Saturday 09:30-16:30.

Post 2: 28.5 hours per week with the following schedule: Tuesday 10:00-17:00, Wednesday 10:00-17:00, Friday 09:00-12:00, Saturday 10:00-16:30. Additional hours may be required based on service needs.

The Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. Appointment may be subject to a satisfactory DBS disclosure. Applicants should provide full employment history and references for the past ten years. Successful candidates will be asked to provide relevant references.

As a Corporate Parent, we ensure our work considers the needs of care-experienced young people, promoting their life chances and rights.

Benefits of Working for Bury Council: For details, visit 'A good employer | greater jobs'. We support flexible working where appropriate and are committed to equality, guaranteeing interviews for disabled applicants, care leavers, armed forces personnel, and carers who meet the criteria.

Next Steps: For an informal discussion about the role, contact Stephen Walton at 0161 253 5878. Interviews are scheduled for 3rd and 4th March 2025.

Location: Moss Street, Bury, BL9 0DR, United Kingdom.

Visitor Assistant NEW Bury Council Posted today Bury £19,397 - £21,099 Customer Service Museum [...] employer: Transport for Greater Manchester

Bury Council is an excellent employer that fosters a vibrant and inclusive work culture, particularly within the arts and heritage sector. As a Visitor Assistant at Bury Art Museum, you will not only engage with a diverse range of visitors but also have access to professional development opportunities and flexible working arrangements. The council is dedicated to promoting equality and supporting its employees, making it a rewarding place to build a meaningful career in the heart of Bury's cultural quarter.
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Contact Detail:

Transport for Greater Manchester Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Visitor Assistant NEW Bury Council Posted today Bury £19,397 - £21,099 Customer Service Museum [...]

✨Tip Number 1

Familiarise yourself with Bury Art Museum's exhibitions and events. This knowledge will not only help you engage with visitors but also demonstrate your genuine interest in the role during any discussions or interviews.

✨Tip Number 2

Practice your communication skills by engaging with diverse groups. Consider volunteering at local events or museums to gain experience in customer service and public speaking, which are crucial for this position.

✨Tip Number 3

Network with current or former employees of Bury Council or similar organisations. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach when applying.

✨Tip Number 4

Prepare for potential interview questions by thinking about your experiences in customer service and teamwork. Be ready to share specific examples that highlight your interpersonal skills and ability to work flexibly in a team setting.

We think you need these skills to ace Visitor Assistant NEW Bury Council Posted today Bury £19,397 - £21,099 Customer Service Museum [...]

Customer Service Skills
Communication Skills
Interpersonal Skills
Teamwork
Flexibility
Public Speaking
Workshop Facilitation
Engagement with Diverse Audiences
Computer Literacy
Word Processing
Spreadsheet Management
Database Maintenance
Email Communication
Passion for Arts and Heritage

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Visitor Assistant position. Highlight key skills such as customer service, communication, and teamwork that are essential for the role.

Tailor Your CV: Customise your CV to reflect your relevant experience in customer-facing roles and any background in arts or heritage. Emphasise your interpersonal skills and any experience delivering talks or workshops, as these are advantageous for this position.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for arts and heritage. Mention specific experiences that demonstrate your ability to engage with visitors and enhance their experience at cultural venues. Make sure to express your enthusiasm for joining the Bury Art Museum team.

Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a role in customer service.

How to prepare for a job interview at Transport for Greater Manchester

✨Show Your Passion for Arts and Heritage

Make sure to express your enthusiasm for arts and heritage during the interview. Share any personal experiences or projects that highlight your interest in the field, as this role is all about engaging with visitors and enhancing their experience.

✨Demonstrate Your Customer Service Skills

Prepare examples from your previous roles where you provided excellent customer service. The interviewers will be looking for candidates who can effectively communicate and connect with diverse individuals, so showcasing your interpersonal skills is key.

✨Be Ready to Discuss Teamwork

Since this position involves working as part of a small team, be prepared to discuss your experiences collaborating with others. Highlight instances where you contributed to a team project or helped resolve conflicts, demonstrating your ability to work flexibly and effectively.

✨Familiarise Yourself with the Museum's Offerings

Research Bury Art Museum and its current exhibitions or events before the interview. Showing that you are knowledgeable about the museum's offerings will not only impress the interviewers but also demonstrate your commitment to promoting the service.

Visitor Assistant NEW Bury Council Posted today Bury £19,397 - £21,099 Customer Service Museum [...]
Transport for Greater Manchester
Location: Chichester
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  • Visitor Assistant NEW Bury Council Posted today Bury £19,397 - £21,099 Customer Service Museum [...]

    Chichester
    Full-Time
    19397 - 21109 £ / year (est.)
  • T

    Transport for Greater Manchester

    1000+
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